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Managed Care June 2005 Ed Silverman |
It's a Small World After All: Outsourcing Makes Inroads The entire managed care industry is desperate to cut costs and is beginning to turn toward a controversial method to do just that. |
Wall Street & Technology October 25, 2004 Jim Middlemiss |
BPO Draws Broader Appeal Faced with ever-increasing pressure to cut costs, more investment firms are tapping business process outsourcing. |
CIO February 1, 2004 David Clarke |
The Dangers of Outsourcing (and What to Do About Them) You may have just inked a fabulous outsourcing deal. But as the CTO of the Red Cross has learned, you have to be prepared for the end game. |
CFO February 15, 2006 John P. Mello |
Going All Out As the costs of managing HR departments rise, more companies are outsourcing the bulk of services to one-stop shops. |
CRM February 2, 2004 Ginger Conlon |
The Great Outsourcing Debate The debate has its own benefit, that of providing information and opinion on both sides that could help companies decide what's right. |
CIO November 1, 2000 Tracy Mayor |
Our Vendors, Ourselves - Interview: Frank Casale Frank Casale wants you to love your outsourcer as yourself... |
Financial Advisor February 2006 Bruce W. Fraser |
Outsourcing: Does It Help? As financial planning becomes more comprehensive and demands from clients grow, more financial advisors are creating virtual office practices by outsourcing tasks they used to do themselves. |
InternetNews April 14, 2010 |
Microsoft Hires Single Firm to Manage its IT Infosys has been providing IT outsourcing almost as long as Microsoft has been around, and now it's taking over the management of many of the software giant's IT functions around the world. |
Entrepreneur March 2006 Chris Penttila |
Out With It When growing your business, you know you can't do it all on your own. But could you be outsourcing too much? |
CIO January 1, 2002 Tom Field |
How to Get In and Out of an Outsourcing Deal How to structure IT outsourcing deals. |
CRM July 2005 Coreen Bailor |
An Inside Look at Outsourcing The ink is dry on the contact center outsourcing contract. Now what? We take a look at five factors companies need to evaluate over the course of the agreement to ensure a smooth-running partnership. |
CIO October 1, 2005 Stephanie Overby |
Simple Successful Outsourcing CIOs who outsource discrete processes that have well-defined business rules are almost always happy with the outcome. |
Entrepreneur July 2007 Melissa Campanelli |
Take It Outside Free up your crucial resources by outsourcing fulfillment. |
Global Services May 8, 2007 Imrana Khan |
Compliance Inhibits F&A Outsourcing A recent study finds that the increasing compliance burden of financial execs is the biggest obstacle to finance and accounting outsourcing. |
Financial Planning October 2, 2007 Ayers-Rigsby & Zarren |
Rules of Engagement Here's how to get more bang for your buck when you work with vendors. With prudent planning, you can avoid becoming a character in your own outsourcing horror story. |
CIO June 13, 2011 Stephanie Overby |
No. 1 Gripe with Outsourcers: Lousy Service An outsourcing survey finds CIOs need to improve vendor management. |
CIO December 1, 2000 Erik K. Clemons |
The Build/Buy Battle Balancing the risks and rewards of information service outsourcing... |
CIO March 1, 2003 Stephanie Overby |
Breaking Up Is Hard to Do When your outsourcing relationship is on the rocks, here's how to manage the split. |
CFO August 1, 2003 Lori Calabro |
Under One Roof Rather than invest in technology, more firms are outsourcing HR -- sometimes with one provider. |
CFO May 1, 2007 Randy Myers |
Going Away The doubts that finance executives once had about offshoring are quickly disappearing as savings and process improvements become too good to pass up. |
Entrepreneur July 2010 Ivy Hughes |
Outsourcing: Not Just Cheaper From processing payroll to integrating IT, outsourcing certain functions can mean better talent at lower costs. |
Food Processing January 2009 Dave Fusaro |
Collective Wisdom on Outsourcing Our joint survey on contracting-out production, R&D and other functions finds a lot of mixed feelings. |
CRM August 2004 Jason Compton |
Making the Right Call Choosing the right call center outsourcing option for your business. |
CIO October 10, 2008 Diane Frank |
How to Renegotiate an Outsourcing Contract CIO tips for getting what you want from the vendor. |
Financial Planning June 1, 2013 Barry Glassman |
Make Outsourcing a Competitive Advantage The strategy is not new - but the extent to which we use outside expertise is unusual. |
Insurance & Technology February 19, 2004 Julie Gallagher |
Uncovering Offshore Secrets Overly generous cost savings estimates can doom a carrier's offshore outsourcing effort before it even begins. In order to optimize success and manage expectations accordingly, insurers must take the hidden costs of these deals into consideration. |
Insurance & Technology June 16, 2004 Anthony O'Donnell |
Room for Improvement Insurers should be more aggressive in managing outsourcing's risks and reaping its rewards as part of an overall sourcing strategy. |
Bank Systems & Technology August 1, 2007 Nancy Feig |
New Rules for Bank Outsourcing and Offshoring New deal models and business imperatives, as well as opportunities in emerging markets, are inspiring banks to reevaluate the types of outsourcing and offshoring arrangements they make. |
Food Engineering April 1, 2008 |
Outsourcing requires homework There's no doubt that outsourcing can save money and take the pressure off several business tasks -- if executed properly. But many companies don't do homework first, according to this Deloitte Consulting 2008 report. |
CIO December 1, 2002 Susan H. Cramm |
Questions on The CIO's Green Mile I need to save some money in this last quarter. What can I do without endangering the business?... What tasks should IT departments outsource, and what percentage of total IT dollars should be outsourced?... How does the service-level-agreement (SLA) process tie in to budgeting? |
IndustryWeek April 1, 2005 |
Finance -- On Balance Senior executives, especially in this Sarbanes-Oxley era, remain hesitant to outsource finance functions. Done selectively, however, such outsourcing might actually benefit governance and compliance. A recent survey of 203 senior executives reinforces this premise. |
Bank Technology News May 2004 Karen Krebsbach |
Lessons from the Dark Side How financial services firms can avoid mistakes in overseas outsourcing. |
CFO March 1, 2011 Janet Kersnar |
Outsourcing Matures, Slowly To make outsourcing deals succeed, CFOs still need to ask plenty of questions -- and demand more flexibility in contracts. |
Entrepreneur August 2007 Nichole L. Torres |
Build Your Business From the Inside Out To launch and build your startup faster, try outsourcing. |
CIO November 1, 2005 Stephanie Overby |
Outsourcing's Image Problem Among 1,000 Americans surveyed, 72% said outsourcing is really about corporate greed. Yet the poll's overall findings contained many contradictions. |
FAO Today Nov/Dec 2007 Fersht & Sappenfield |
Preparing the New Organization for Life After Outsourcing The cost and performance benefits of outsourcing are now generally recognized, but the range of benefits varies widely. And, much of this variability can be attributed to the company's ability to effectively transition to the new organization. |
CIO June 15, 2002 Tom Field |
You Can't Outsource City Hall The state and local government outsourcing marketplace was supposed to explode, but we're still waiting to see a spark. It's time to devise a new plan to revitalize public sector IT. |
HRO Today May 2008 Russ Banham |
Slow Going With Uncle Sam Whether on a state or federal level, interest in outsourcing human resource functions is growing. Buoyed by a desire to upgrade services and fears of a tax revenue shortfall, government agencies are taking another look at HR outsourcing. |
FAO Today Nov/Dec 2007 Russ Banham |
Let's Give 'em Something to Cluck About WNS takes Church's Chicken's F&A offshore all the way, with results that make the restaurant retailer crow. |
CIO March 1, 2003 Stephanie Overby |
Bringing IT Back Home Faced with a tight economy, CIOs are scrutinizing everything -- including outsourcing. A number of them have taken back the keys to their shops, saving lots of cash. Here's how you can do it too. |
ONLINE Jul/Aug 2008 Ginsburg & Noorlander |
Investigating Outsourcing and Offshoring Research For 15 years, there have been discussions on whether or not to outsource research. You would think the issue would be resolved by now, but today we have more questions than answers. |
Global Services June 1, 2008 Imrana Khan |
Five Most Popular Outsourcing Risks As the practice of outsourcing matures, new risks emerge. Some call it next generation outsourcing risks. Let's take a look at the topic of managing risks in an outsourcing engagement. |
CIO December 1, 2006 Bill Regehr |
Fear of Dependency Small to midsize organizations, using small to midsize vendors, must always be ready to break away and stand on their own two feet. |
InternetNews January 9, 2008 Larry Barrett |
Outsourcing Market Will Remain Robust in 2008 Gartner predicts an 8.1 percent increase in outsourcing spending this year. |
CFO December 1, 2004 Don Durfee |
Buyer Beware More companies than ever have experience with outsourcing. So why are deals still failing? |
CFO March 1, 2009 Sarah Johnson |
No Way Out? The Satyam scandal has prompted companies to be more careful about outsourcing arrangements. |
CIO February 1, 2006 Stephanie Overby |
Big Deals, Big Savings, Big Problems Large-scale outsourcing deals promise big savings, but they fail half the time. Here's how to make them work for you. |
Bank Systems & Technology December 1, 2005 Deena M. Amato-McCoy |
The Blended IT Team According to a recent study, North American banks are increasing their technology spending. |
Bio-IT World April 16, 2004 Kirk Gallion |
Make Me A Match In the competitive life sciences industry, custom software development requires a flexible outsourcing strategy that balances inside and outside skills, and shortens time to delivery. |
Bank Systems & Technology December 15, 2005 Peggy Bresnick Kendler |
Perspectives: Outsourcing Various bank executives weigh in on outsourcing issues, such as strategy, data security risks, specialized services, and emerging markets and how nearshoring fits into the outsourcing picture. |