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CRM
October 18, 2010
Carsten Thoma |
5 Steps to Personalized Customer Contact How to tailor online customer experience to boost loyalty and drive revenue.   |
Entrepreneur
February 2006
Melissa Campanelli |
The Bill's in the Mail Offer online customers flexibility with a "Bill Me Later" payment option. Here's how it works. |
InternetNews
April 6, 2004
Susan Kuchinskas |
Discount Online Retailer to 'Bill Me Later' Multi-channel consumer electronics retailer TigerDirect added a new way for customers to pay with the addition of the "Bill Me Later" service from I4 Commerce, the company said in a statement Tuesday. |
U.S. Banker
May 2008
Beth Horowitz |
What Have You Done For Me Lately? The challenge that retail bankers, credit-card issuers, merchants and payments-network officials face is creating a long-term relationship with a savvy consumer who is increasingly willing to switch institutional loyalties. |
InternetNews
November 28, 2008
Kenneth Corbin |
The Social Side of Shopping Online retailers and advertisers look to 'widgetize' your holiday shopping experience, and maybe save you money in the process. |
CRM
November 6, 2015 |
Commerce Launches the Social Buy Now Platform With Commerce Buy Now, retailers can link their online stores with social media. |
The Motley Fool
December 17, 2010
Gabriel et al. |
Carriers to Build Mobile Phone Payment Network Will we soon be swiping our cell phones in the check-out line? |
Bank Systems & Technology
March 30, 2004
Cynthia Ramsaran |
MasterCard Cashes In On Recurring Payments Merchants follow the card company's lead to improve their bottom lines by cutting processing costs and increasing customer retention with automatic payments. |
CRM
February 29, 2012
Judith Aquino |
First Data Connects Credit Cards to Offers and Loyalty Programs Although merchants are become increasingly adept at offering personalized online offers to consumers, credit cards and other payment cards have remained relatively untouched as a marketing tool. That is starting to change. |
Bank Systems & Technology
March 11, 2004
Vicki Gerson |
Commerce Bank Goes on the Offensive To Fight Attrition Gains ammunition from Harte-Hanks' DDB to stave off customer defections. |
Bank Systems & Technology
December 28, 2008 |
The Bank Technology Hot List: Solutions That Sizzle According to a cross section of bank tech executives, this could be the year that heretofore unproven solutions -- including mobile payments, cloud computing and social networking -- become essential components of banks' strategies. |
Bank Systems & Technology
May 24, 2010
Penny Crosman |
IBM Wades into Payments With Sterling Commerce Buy Software giant to buy B2B transaction software company for $1.4 billion, tapping into demand for supply chain networks and corporate payment hubs. |
Bank Systems & Technology
June 29, 2009
Maria Bruno-Britz |
Bank of America, First Data to Form 'Next-Gen' Payments Company Banc of America Merchant Services is being created to deliver merchants and consumers with a variety of secure, convenient payment features. |
CRM
May 6, 2015
Maria Minsker |
IBM Partners with Facebook to Offer Integrated Marketing Tools The collaboration will enable users to better hone their advertising campaigns. |
Bank Systems & Technology
October 30, 2007
Richard Winston |
Mobile Wallet Will Take Time to Mature In U.S. Contactless payments are a transitional technology on the way to the anticipated wallet phone. |
The Motley Fool
January 17, 2006
Stephen D. Simpson |
Growth, at a Cost, for Commerce Bancorp Loan and deposit growth is torrid, but so is growth in expenses. Investors, take note. |
Bank Systems & Technology
May 4, 2005
Peggy Bresnick Kendler |
Cards Product innovation is key to growth in the card business, but the ability to grow without sacrificing security, speed and reliability is critical. Banks that can provide these things will achieve success. |
HBS Working Knowledge
February 14, 2005
Julie Jette |
Ka-Ching! Mobile Commerce Gets Closer Will a day dawn when all the information in consumers' wallets can be contained in their cell phone? Cyberposium panelists sort fact from hype. |
CRM
January 2013
Judith Aquino |
Pricing Gets Personal Businesses experiment with prices based on consumer demographics and behavior. |
Bank Systems & Technology
June 26, 2006
Nancy Feig |
Put It on Debit, Man A new alliance between two payment giants aims to accelerate the use of branded debit cards at merchants across the country. |
InternetNews
February 25, 2005
Susan Kuchinskas |
Speed the Wireless Payment RFID-enabled 'proximity' payments could go wide in 2005, but it's up to merchants to make the move. |
U.S. Banker
March 2010
Karen Epper Hoffman |
Mounting Pressure Banks and processors push merchants forward to meet card security deadline. |
The Motley Fool
July 28, 2010
Srikanth Srinivasa |
Amazon Partners With Facebook to Make Online Shopping More Social Amazon is now offering its shoppers a connect with Facebook accounts that allows movement of Facebook friends to Amazon to get recommendations from friends on what to buy. |
CRM
October 2014
Paul Korzeniowski |
Mobile Wallet Building Blocks Slowly Take Shape Emerging technology promises to overhaul the payment process, but first it must overcome myriad technical and logistical obstacles. |
Bank Technology News
January 2007
Glen Fest |
Cards: Opportunities Abound In Crowded Payments Field Although credit and debit card usage accounts for more than half of all in-store purchases, a multi-trillion dollar slice of the payments market remains for the taking. |
Fast Company
May 2002
Chuck Salter |
Customer Service: Commerce Bank Commerce Bank is one of America's best-performing financial institutions, with a stock that grew more than 2,000% in 10 years. It is also America's most convenient bank, with a fanatical commitment to "wowing" its customers... |
InternetNews
November 25, 2005
Susan Kuchinskas |
Hitting the Holiday E-Commerce Jackpot Experts are expecting a boom in online holiday sales - and they say it's not too late to maximize profits. |
Entrepreneur
November 2005
Jennifer Pellet |
Money Buzz 11/05 Controlling online payments, expensive medical plans and more. |
InternetNews
September 4, 2009 |
E-Commerce Service Lets Users Pay in Person Alternatives to using credit cards for e-commerce aren't new, but a walk-in option aims to capitalize on untapped markets. |
InternetNews
November 11, 2009 |
IBM Personalizes Shopping With Commerce 7 WebSphere Commerce 7 adds mobile and social commerce features just in time for the holiday shopping season. |
Entrepreneur
October 2006
Melissa Campanelli |
Plug and Pay Credit cards aren't the only way to pay online these days. |
CRM
April 15, 2011
Carsten Thoma |
Mobile Commerce: It's More Than Just an iPhone App Mobile truly has created an "always on" society, where people are online and accessible 24 hours per day. Do you understand what mobile means for your business? |
BusinessWeek
August 4, 2010
Eichenbaum & Collins |
Smartphones May Soon Replace Credit Cards AT&T and Verizon Wireless are readying a mobile payment system that could render plastic obsolete. |
Bank Systems & Technology
May 17, 2010
Penny Crosman |
MasterCard Resists Senate's Merchant Fee Cut Card group says Durbin amendment to financial reform bill will lead to higher payment card costs and less choice for consumers. |
Bank Systems & Technology
March 30, 2004
Ivan Schneider |
Moneris Offers Informational Advantage Using Moneris as a processor, merchants can bank with anyone - not just with RBC or BMO. |
Bank Systems & Technology
March 29, 2006
Ivan Schneider |
Former FTC Chair Defends Card Industry in House Testimony Merchants claim they seek transparency and competition in interchange rates. |
Bank Technology News
July 2001
Louise West |
Bibit Gets Funding Despite Cash Squeeze The Dutch online payment service provider will use the funds to push into the United States... |
CRM
July 2011
David Myron |
Our New e-Commerce Reality All's fair in love and war - and retail. Three fast-moving developments are threatening to disrupt e-commerce as we know it. |
CRM
April 2013
Kelly Liyakasa |
Adoption Problems Plague Digital Wallets Retailers must overcome security, awareness, and integration issues. |
Bank Technology News
June 2001
Karen Epper Hoffman |
Vendors Take Aim at Online Crooks Neural nets help combat payment fraud... |
Search Engine Watch
April 12, 2011
Alex Cohen |
How Social Media Affects Paid Search As AdWords and +1 evolves, Google will monetize not just what you do, but who you are. We've only seen the tip of the iceberg of how social media will impact paid search advertising. |
CRM
June 1, 2006
Grosso et al. |
The Promise of Digital Advertising Good news abounds for CRM departments that can nimbly deploy their resident skills and data. CRM will be the critical differentiator among advertisers trying to navigate the next big wave in the digital era. |
IndustryWeek
November 1, 2005
Doug Bartholomew |
Help for Small Manufacturers This Commerce Department program is aimed specifically at helping small and midsize manufacturers compete with foreign manufacturers. |
InternetNews
November 16, 2010 |
Leading Carriers Team for Mobile Commerce New joint venture, dubbed Isis, sees AT&T, Verizon and T-Mobile partner in an ambitious mobile commerce platform that looks to finally deliver on the promise of the mobile wallet. |
PC World
October 23, 2006
Yardena Arar |
Consumer Watch: Protect Yourself Against Credit Fraud New options help prevent miscreants from racking up charges on your card. |
CRM
March 14, 2011
Koa Beck |
IBM Makes Commerce Smarter New software and consulting service includes a university, cloud analytics, and personalized shopping strategies. |
CRM
August 2011
Esteban Kolsky |
Is Social Commerce Disruptive or Intrusive? Issues like privacy and fair use of data pose a formidable challenge. |
CRM
July 2011
Brittany Farb |
Mobile Commerce: The New Retail Therapy Shopping trend empowers consumers and challenges business strategies. |
The Motley Fool
March 28, 2007
Nathan Parmelee |
E-Money Around the World In the move toward a cashless society, the U.S. is lagging behind other parts of the world. |
Bank Technology News
April 1, 2008
Glen Fest |
Processors Face `Alternative' Dilemma The emergence of online alternative payments poses a dilemma for acquirers that don't want to lose the better revenue from card processing, and who would rather not go out on a limb to pick winners among the burgeoning field of alternative payment providers. |
