| Similar Articles |
|---|
 |
CRM
June 2010
Mark Okicich |
Wax On, Wax Off A Communispace-built community helps Turtle Wax shine up relationships and burnish its brand.   |
Entrepreneur
September 2008
Robert Kiyosaki |
Hear This It may be hard to swallow, but negative feedback can get you heading in the right direction. |
Fast Company
March 2004
Seth Godin |
How to Give Feedback Give great feedback! Most people don't. Here are four rules for making your input count. |
Entrepreneur
August 2003
Elizabeth Goodgold |
A Matter of Opinion Generating customer feedback: how to go about it? |
Entrepreneur
August 2008
Romanus Wolter |
Let's Get Critical Constructive feedback can be a big boost for your business. |
Job Journal
September 28, 2003
Marty Nemko |
A Way to Grow How to find out how the boss feels about you. |
InternetNews
February 24, 2006
David Miller |
Playing the eBay Numbers Game Experts warn against blithe belief in the veracity of eBay ratings. Buyers and sellers wrestle with fraud in the auctioneer's feedback system. |
CIO
April 15, 2001 |
Listen Up! Learn to take advantage of the critical customer communications channel the Web represents. Most companies don't really know what their customers think of them. And the Internet is making the feedback gap worse... |
CRM
May 2010
Roy Hessel |
Seeing Customers Clearly Online eye-wear retailer EyeBuyDirect.com brings its customer feedback into focus with Kampyle. |
CRM
May 12, 2015 |
Reevoo Partners with Feedback Ferret on Travel App Reevoo and Feedback Ferret partnership allow travel companies to capture and act on customer feedback. |
Insurance & Technology
October 5, 2009
Anthony O'Donnell |
MetLife Enhances Life Insurance Portion of Self-Service Employee Benefits Portal The new microsite provides decision support tools, improved design, enhanced metrics and more intuitive navigation, in response to customer feedback. |
Job Journal
October 28, 2007
Marty Nemko |
Quick Fix: Are You Really That Good? Ask for feedback at work before assuming you're the best of the bunch. |
Job Journal
September 17, 2006
Bob Rosner |
Working Wounded: The Wrong Time for Feedback Knowing when it's the wrong time and place for giving effective feedback. |
CIO
March 19, 2013
Lauren Brousell |
5 Ways to Avoid Mobile App Development Failure Businesses are moving fast to address the demand for both employee- and customer-facing mobile apps. However, there is a danger in rushing. Here are five ways to avoid pushing out a mobile app too soon. |
BusinessWeek
September 10, 2007
Kerry Sulkowicz |
Straight Talk At Review Time How do you learn the art of delivering constructive criticism to employees? |
CIO
June 9, 2010
Cindy Waxer |
Web Analytics: Turn Customer Feedback into Sales Online eyeglass retailer EyeBuyDirect.com used a web analytics tool to diagnose dropped sales and win new sales conversions. |
PC Magazine
August 31, 2005
Jamie M. Bsales |
Easy Answers RSVMe is a free e-mail add-on that will help you get feedback from colleagues more efficiently. |
Entrepreneur
July 2007
Chris Penttila |
Temper, Temper! Managers need to be able to navigate employees' daily dispositions. Here are a few tips for guiding employee moods to encourage creativity. |
Financial Planning
December 1, 2010
Stephanie Bogan |
Talking Back There is a strong argument that the very process of asking for feedback can help to build strong client relationships. |
CRM
July 2003
David Myron |
In Beta: Replaying The Experience Nice Systems knows memory fades with time. That's why Nice introduced Nice Feedback, an IVR survey system that enables contact centers to obtain direct customer feedback immediately after a service call. |
Inc.
July 2007
David H. Freedman |
What's Next: Ask, and You Shall Be Misled Customer feedback should be read, analyzed, and taken with a grain of salt. |
The Motley Fool
January 9, 2009 |
The Biggest Mistake Leaders Make Helpful tips from proven leader Bill George on how to improve your work effectiveness. |
CRM
February 17, 2012
Ashish Gambhir |
Leveling the Playing Field with Social Media Online feedback puts the spotlight on your customer service department. |
CRM
February 2011
Fluss & Rogers |
How to Listen to the Voice of the Customer in a Multichannel World Contact centers and enterprises in general should interact with customers in their channel of choice, either in real time or periodically. These solutions need to create, issue, collect, and analyze feedback through multiple channels, including IVR, Web, social media, email, SMS, and live calls. |
CIO
September 28, 2012
Lauren Brousell |
Get More Productive IT Workers in Just 3 Steps Brian Souza provides corporate training on improving employee performance and shares his best advice on how to get the most out of your team. To reach your potential as a leader is to help the people on your team reach theirs. |
CRM
December 1, 2015
Jeff Coleman |
4 Ways to Make Your Customer Satisfaction Surveys Actionable To truly understand customer feedback, you need to ask an important question: Why? The only way to do that: follow up. |
CRM
September 19, 2011 |
NICE to Acquire Fizzback The transaction will allow NICE to create a voice of the customer offering that combines direct, indirect, and inferred customer feedback. |
AskMen.com
May 7, 2001
Michael Bucci |
Handling Criticism With Class The capacity to handle criticism and grow from it is a very important aspect of becoming successful... |
Entrepreneur
March 2005
Gwen Moran |
Sell Buzz 03/05 A money-back guarantee works great for retailers, but what if you own a service business?... Looking for a new way to get customer feedback?... etc. |
Job Journal
September 24, 2006
Bob Rosner |
Working Wounded: A Fair Approach to Feedback How to give negative feedback in a positive way. |
CIO
May 1, 2003
Susan H. Cramm |
An All-Around Waste of Time Full-circle or 360-degree feedback assessments must meet three conditions to be useful: tailored, internalized and followed up. |
