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Global Services
July 11, 2008
Mukherji & Singh |
The Next Wave of Outsourcing: Remote Infrastructure Management The rapid evolution in remote server-management technologies and IT architectures, changes in customer behaviors and demand patterns, and developments in the provider and offshore supply environment is propelling the industry toward accelerated adoption of RIM   |
HRO Today
June 2008
Andy Teng |
Considering Governance First You wouldn't want to drive in a major city without traffic lights, so why take on outsourcing without a robust governance model? Remember, dedicating the right resources to managing the contract can help minimize problems later on. |
HRO Today
June 2008
Andy Teng |
Gravitating toward Governance Are you doing a good job watching the store? If you haven't considered your governance efforts lately, better beef up before it comes back to haunt you. |
Insurance & Technology
October 12, 2009
Anthony O'Donnell |
Mark Berthiaume Addresses the Big Picture at Chubb The enterprise IT governance and strategy initiatives driven by Elite 8 honoree Mark Berthiaume, CIO of Chubb's Specialty and Commercial divisions, are highlights of a career transcending the limits of business lines and of IT itself. |
National Defense
November 2012
Lambeth & Rhodes |
How to Manage the 'Cloud' for Greater Cost Savings In July, the Defense Department unveiled its ambitious new cloud computing strategy, which builds on a similar Obama administration strategy to address challenges, requirements and goals specific to Defense. |
National Defense
February 2014
Jay B. Stephens |
Companies Need Sound Governance In publicly-traded aerospace and defense companies, strong internal controls in an organization -- especially in business units far from the mother ship -- are essential to transparency and process fidelity. |
Global Services
March 6, 2008 |
Enabling Better Business & IT Alignment What will set apart great business leaders is the ability to adapt to and manage change well. Here are some tips for selecting and managing multiple IT service providers |
Wall Street & Technology
July 1, 2005
Christopher Wrenn |
Infrastructure Integration Many corporations are daunted by the challenges of integrating their technology infrastructures with their business processes. In the end, however, the benefits are worth the risks. Here are four recommendations for success when undertaking an enterprisewide integration project. |
FAO Today
Nov/Dec 2007
Steer et al. |
Wishful Thinking or Absolute Necessity? Shared Services Strategy Making the most of a shared-services model depends on a number of variables. Read on for more information. |
Information Today
November 25, 2014 |
New Resource Explains Challenges and Opportunities for Information Governance The Centre for International Governance Innovation published a resource on the challenges and opportunities for global internet policy and governance. |
Global Services
October 31, 2008
Mike Beals |
Governance Tools Can be a Game Changer A successful outsourcing initiative requires the implementation of a disciplined outsourcing lifecycle methodology. To make this methodology work, both the customer and the service provider must together design an approach to govern the relationship using the right governance tools and guidelines |
Global Services
December 7, 2008
Chris Osentowski |
Global Sourcing Strategies Customers are conferring with their global sourcing providers to revisit their outsourcing strategies, procurement processes, transition and delivery commitments for what is expected to be a soft year. |
FAO Today
Mar/Apr 2008
Chris Gattenio |
SLAs, Governance and Relationship Management Innovative organizations are implementing strong governance models and effective relationship management strategies in today's finance and accounting outsourcing arrangements. |
FAO Today
Nov/Dec 2007
Fersht & Sappenfield |
Preparing the New Organization for Life After Outsourcing The cost and performance benefits of outsourcing are now generally recognized, but the range of benefits varies widely. And, much of this variability can be attributed to the company's ability to effectively transition to the new organization. |
Global Services
June 27, 2007 |
The Global Sourcers More and more people are sourcing services from around the world for their companies. But do they have the right skills for a job that is becoming increasingly strategic to their companies? |
HBS Working Knowledge
July 5, 2004
Weill & Ross |
Ten Principles of IT Governance You've invested heavily in technology, but where is the payoff? This excerpt from the new book IT Governance distills keys to creating greater value from IT. |
CIO
June 15, 2004
Jeanne Ross & Peter Weill |
Recipe for Good Governance MIT research has found that good IT governance leads to better return on assets for companies. But what makes for good governance? Here are the ingredients. |
Bank Systems & Technology
January 8, 2009
Ray Strecker |
Creating a Self-Funding IT Model How can IT be a self-funding function keeping itself aligned with changing business imperatives? Can an organization set a road map for such a cost structure? Absolutely. |
Information Today
October 29, 2015 |
The Information Governance Initiative Publishes Annual Report Based on surveys from information governance practitioners and providers, it offers comprehensive research on IG as a concept, profession, and market. |
Global Services
May 27, 2007
Fersht & Sappenfield |
F&A BPO: Beyond Labor Arbitrage While traditionally it has not been easy to convince CFOs of the business benefits of Finance and Accounting BPO, the effectiveness of some early deployments has boosted their confidence. |
CIO
October 28, 2013 |
Good Governance Is a Make-or-Break Factor for IT CIOs say that governance rules will ensure that IT initiatives are transparent, efficiently managed and provide maximum business impact. |
CIO
November 15, 2005
Stephanie Overby |
Book Review: A Source for Sourcing A guide to IT outsourcing success, whether you outsource a little, a lot or not at all. |
Financial Advisor
September 2009
Marla Brill |
Sustainability Indexes: Pros And Cons Environmental, social and governance criteria are the basis. |
Insurance & Technology
October 5, 2006 |
Preparing for the Unknown Mike Byam, Vice President, Business Resilience Office, The Hartford, spearheads the firm's aggregated risk management movement. |
CIO
April 1, 2004
Susan H. Cramm |
Managing IT Demand 101 Some IT professionals still haven't learned to work with the business to manage demand for IT services |
Financial Advisor
September 2010
Eric Rasmussen |
Counting On Green The BP disaster has thrown a spotlight on environmental, social and governance data. |
Global Services
January 28, 2008 |
The Future of Risk Over a decade where IT systems became critical to every aspect of business, identifying and managing IT risks - once a minor component of operational risk - has emerged as a significant challenge. |
Global Services
July 30, 2007
Glenn Brule |
Business-analysis Skills: Critical for Sourcing Success Whether a company is embarking on a full-scale, outsourced call center or IT operation, or contracting globally for simple project-based services, the need for business-analysis skills is vital. Yet, the role of a business analyst in outsourced engagements is often undefined and elusive. |
CIO
July 18, 2008
Mike Kavis |
Top 10 Reasons Why People are Making SOA Fail Now we know who to blame for failed SOA initiatives. It's the people, stupid! But just why do people make SOA fail? |
HRO Today
April 2008
Barron & Ranjan |
Embracing the World's Offerings Global sourcing is increasingly a valuable tool for achieving business process outsourcing cost savings, and HR outsourcing buyers, long holdouts against offshoring, will finally start to give in to its alluring value. |
Insurance & Technology
November 12, 2007
Teri R. Shaffer |
IT, Data Governance Converge As insurance companies embrace advances in technology, they face challenging implications. |
Real Estate Portfolio
Jul/Aug 2004
Hamid R. Moghadam |
Value of Good Governance Every public REIT should have a strong board that is independent and has some skin in the game that ensures the board members' interests are well aligned with those of shareholders. |
Global Services
October 23, 2008
Phil Fersht |
Will The U.S. Turn Into a Competitive Sourcing Location? The next President will have an impact on the U.S.'s potential as a sourcing location. So, is the U.S. in a position to step up as a serious BPO or ITO location? |
Global Services
June 4, 2008
Namita Goel |
Into its Own: Sourcing as a Profession If the demand for sourcing professionals outstrips supply, where will the talent come from? |
HRO Today
Jul/Aug 2008
Atul Vashistha |
Is Global Sourcing an Item on Your Strategic Plan of Action? Survey examines what buyers are thinking when it comes to sourcing services on a global scale. |
CIO
August 1, 2003
Susan H. Cramm |
A Cry for Full-Cycle Governance It's the only way to ensure IT project success |
Insurance & Technology
April 9, 2008
Nathan Conz |
Q&A With Gary Plotkin, CIO, P&C Operations, The Hartford Gary Plotkin describes his role as CIO, P&C Operations, at The Hartford and discusses topics including enterprise architecture competency, project manager development and CIO-business partnership. |
Global Services
April 29, 2007
Bob Johnson |
Obtaining the Best Telecom Contract Voice and data convergence technologies have become the accepted network service platforms. But, these new and maturing services may have not been available when the contract was first signed, and hence must be evaluated during contract re-negotiations. |
Global Services
January 1, 2008
Deepak Batheja |
Real Time Infrastructure From specialist to pervasive; from obscurity to the limelight; from commodity to value. IT is a huge success story. Yet, the price of success is the increasing dependence on technology, rising expectations and, for many, disillusionment. |
Insurance & Technology
May 8, 2009
Smallwood & Furtado |
The Right Projects at the Right Time By linking business strategy to business processes and then to IT investments, insurers can maximize ROI while controlling costs and remaining competitive in the marketplace. |
Bank Technology News
November 2004
Holly Sraeel |
Taking a Closer Look Into IT Governance Globally The strategic value of IT governance isn't lost on the financial services industry, yet until recently no entity had a beat on whether institutions globally are making inroads in the area. |
HRO Europe
Oct/Nov 2007
Tim Palmer |
HRO Buyers Rethink Choices: Big or Small, Multi- or Single-process? Like everything else in life, context will determine the right decision. Do your homework and create a strategy that best suits your needs. |
HRO Today
May 2008
Mark Hodges |
Best Practices on HRO RFP, Assessment, and Governance Thinking about transforming HR? Is it best to outsource, optimize your shared services, or explore a hybrid solution? Following these steps can help light the way to selecting the most appropriate course of action for your organization. |
Global Services
September 1, 2008 |
The Definitive Survey of Sourcing Advisers Welcome to the first ever study on sourcing advisory companies that covers the views of service buyers and providers. |
CIO
April 27, 2011
Sharyn Leaver |
IT-Business Alignment a Thing of the Past It's time for CIOs to embrace an integrated, evolving strategy. |
Bank Technology News
May 1, 2008
Michael Sisk |
Governance, Risk and Compliance Budgets March Higher A recent survey finds that governance, risk management and compliance budgets at financial institutions will rise an average of 10.3 percent this year. |
CIO
November 1, 2002
Susan H. Cramm |
The Business Knows Best You can never be smarter than your internal customers. |
Global Services
August 1, 2008
Imrana Khan |
Truly Global A reality check on the multicountry global delivery model in outsourcing |
Global Services
July 1, 2008
Imrana Khan |
The Case for Transformation Beyond the hype about transformation there's some real work being delivered that makes the case for business transformation outsourcing. |
InternetNews
January 24, 2008
Sean Michael Kerner |
HP Launches Open Source Governance Initiative Most organization don't know how much open source they are using and what the licenses are. Hewlett Packard is launching an Open Source governance initiative in an effort to raise awareness and build a broader community for open source governance. |
