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Insurance & Technology
November 12, 2007
John Macaluso |
Banks Should Consider Extending SOA With BPM Banks should consider extending SOA technologies with business process management strategies.   |
Bank Systems & Technology
February 1, 2007
Bart Narter |
The Role of SOA in 2007: Channel Forecast Service-oriented architecture is helping banks achieve a single view of the customer. |
Bank Systems & Technology
July 13, 2009
Maria Bruno-Britz |
BIAN Publishes Six Standards for Banking IT The Banking Industry Architecture Network has released what it calls a major step in its goals of creating standards for bank IT. |
InternetNews
December 21, 2007
Kenneth Corbin |
A 'Building Year' For Mobile Banking Research firm Celent looks ahead to the coming year in banking technology. |
Bank Technology News
June 2007
Glen Fest |
Mobile Banking: Mobile Banking is Finally Almost Here. Really. An adoption surge, fueled by user technology and industry convergence, is expected to propel mobile banking's march to the financial services mainstream within three years. |
Bank Systems & Technology
November 1, 2006
Nancy Feig |
Integrating the Channels Financial institutions are juggling numerous channels and the multitude of ways in which they touch customers. Many banks are actively looking to integrate those delivery channels more strategically. |
Bank Systems & Technology
September 2, 2009
Deena M. Amato-McCoy |
A Flexible Technology Architecture Is Key to Remaining Competitive Banks are turning to service-oriented architecture, virtualization and cloud computing to enable the flexible technology architecture required to sustain cost-effective operations while responding to today's volatile market. |
CRM
July 8, 2013 |
New Survey Highlights the Growth of Web Self-Service Web and mobile apps are gaining ground on interactive voice response systems as the self-service channel of choice. |
Bank Systems & Technology
June 24, 2008
Nancy Feig |
Pursuing the Promise of SOA Service-oriented architecture promises to improve a bank's IT efficiency -- and, subsequently, business agility -- in many ways. |
InternetNews
November 15, 2007
Kenneth Corbin |
AT&T, Qualcomm Hope to Cash in on Mobile Banking AT&T debuts a banking service, while Qualcomm snaps up a technology vendor. |
Bank Technology News
August 2008
Rebecca Sausner |
High Cost of SOA Yields Cooperation Credit Suisse has taken a leading role in the newly launched Banking Industry Architecture Network, an industry association with a self-appointed mission to "define and encourage the development of standardized services" in banking. |
CRM
September 2013
Leonard Klie |
Which Interaction Channels Are Most Popular? Interactive Voice Response (IVR) and email top the list, but online customer support gains ground. |
Bank Technology News
April 2007
Glen Fest |
Internet Banking: Luring the Laggards Will Require Enhancements Banks need added functionality to interest the millions of households yet to enroll in Web banking. Vendors are adapting their wares accordingly. |
InternetNews
October 31, 2006
Michael Hickins |
IBM Pads SOA Plate IBM is putting theory into practice with a pair of new SOA development centers in India and China. |
Bank Systems & Technology
February 1, 2007
Anthony O'Donnell |
Educated Opinions: 2007 Bank Technology Forecast Industry experts give their forecasts for bank technology in 2007. |
Bank Systems & Technology
October 29, 2009
Maria Bruno-Britz |
Celent Predicts an Increase in Bank IT Spending in 2010 Wholesale banking, re-hiring IT staff and shifting markets for smaller banks will lead the way for increased spending by North American banks next year. |
InternetNews
May 17, 2006
Michael Hickins |
Code For SOA, Bank a Bonus Wachovia is banking on a sure-fire way to get developers on the SOA bandwagon. |
Bank Systems & Technology
March 31, 2005
Peggy Bresnick Kendler |
SOA A service-oriented architecture can provide a bank with the robust, resilient IT architecture it needs to grow, achieve speed-to-market and optimize customer service. |
Insurance & Technology
May 18, 2007
Nathan Conz |
SOA Adopters Discuss Best Practices Industry IT executives, analysts and vendors all have different opinions on just how pervasive SOA has become in insurance. |
Bank Systems & Technology
July 13, 2009
Maria Bruno-Britz |
Accenture Upgrades Alnova Core Banking New version of Alnova is said to enable a more agile banking IT and product support environment. |
Bank Technology News
December 2009
Ray Maurer |
Security Lessons From Failed Institutions The demise of many institutions has exposed a new set of vulnerabilities in the IT infrastructure. |
InternetNews
April 9, 2004
Erin Joyce |
SOS for IT Jobs? Save Yourself With Service Oriented Architecture Worried about your IT job going overseas? Experts have some advice. |
InternetNews
May 20, 2005
Clint Boulton |
IBM Plots SOA Integration Course IBM begins the next leg of its service-oriented architecture journey to lure customers. |
Bank Technology News
March 2005
John Adams |
Choice and Consequence The Internet and call center are the branch's remote and, at times, impersonal second cousins, but make them second fiddle at your peril. A customer's descent into automation hell can be the difference between a better relationship and a lost one. |
Wall Street & Technology
May 24, 2007
Charles Babcock |
Early Financial Services SOA Adopters Face High Costs Financial services firms that have implemented services under a service-oriented architecture are finding that they can be more expensive, less reliable and harder to maintain than standalone applications. |
Insurance & Technology
February 21, 2005
Peggy Bresnick Kendler |
SOA: Plug and Play The obstacles and benefits for insurance companies interested in service-oriented architecture. |
CIO
April 15, 2006
Diann Daniel |
SOA Adoption Gains Momentum Implementation of service-oriented architecture is on the rise. A consultancy's survey of 306 U.S. IT executives found that 84 percent had an SOA project or would be starting one within the next year. |
Bank Systems & Technology
July 21, 2007
Deena M. Amato-McCoy |
Retail Banks' IT Integration Efforts Key to Differentiation Platform integration is critical for banks seeking to provide exceptional service, according to a study. |
Wall Street & Technology
September 23, 2005
Leslie Kramer |
Riding the SOA Wave Less a trend and more the wave of the future, the adoption of service-oriented architecture (SOA) has been growing among financial services firms, with some far ahead on the adoption curve. |
InternetNews
April 4, 2006
Clint Boulton |
WebSphere Dressed For Distributed Computing IBM sharpened its focus on distributed computing with a new version of WebSphere Application Server and other software tools that make it easier for customers to run a service-oriented architecture. |
Bank Technology News
May 2003 |
By The Numbers When it comes to customer service, bank customers still want to talk to an actual person when they dial into a call center, but that may change. |
U.S. Banker
October 2009 |
The 25MPWIB Awards Dinner: A Photo Gallery Pictures of the 25 most powerful women in banking. |
Bank Systems & Technology
May 1, 2006
Ed Scannell |
IBM Debuts SOA Governance Seeking to hasten the adoption of its service-oriented architecture (SOA) strategies, IBM recently announced a governance solution consisting of SOA best practices to help users with issues such as decision rights and the policies that control those decisions. |
Bank Systems & Technology
June 3, 2009
Maria Bruno-Britz |
Mobile Banking Is Now a Must-Have for Banks According to a panel of bankers at Celent Innovation and Insight Day, mobile banking has moved beyond the hype to the next step in banking's evolution. |
Bank Technology News
March 2010
Daniel Wolfe |
Channel Surfing When Wells Fargo offered text-message banking services to both online and non-online banking customers in a recent offering, it revealed a major step in distinguishing mobile from Web banking, a goal long discussed and now being put into practice. |
Bank Systems & Technology
February 1, 2007
Kere Lewis |
Banks to Explore Channel Optimization In 2007, many banks will explore channel optimization and the alignment of products and services with sales and service delivery channels to balance a positive customer experience with the need to better control costs. |
Insurance & Technology
January 5, 2007
Mike Adler |
The Keys to Establishing Business Value CIOs are evaluating and implementing technology capabilities that hold true business value for their organizations. |
Bank Technology News
January 2011
John Adams |
SOA's Now Par for the Course at Banks The bank IT shop of the future sounds a lot like an Olympian at the end of a morning stretch-agile and flexible. That means dynamic tech architectures stand to get plenty of play, and Forrester's new research on service-oriented architecture implementations bears that out. |
Bank Systems & Technology
March 29, 2006
Phil Britt |
Help Those Who Help Themselves Customer expectations are raising the bar for bank self-service. |
U.S. Banker
June 2009
Glen Fest |
Kicking the Buckets: All Users, One Deck In a move expected to be consummated later this year, Harris Bankcorp in Chicago plans to consolidate its online banking for consumer, small business and corporate services onto a single platform through S1 Corp.'s new enterprise online banking suite. |
Bank Technology News
May 2010
Michael Sisk |
Security Threats and Opportunities As more people adopt mobile banking and it becomes more transactional -- not just checking balances and getting alerts -- the security threats are likely to mount quickly. |
InternetNews
May 12, 2005
Clint Boulton |
Helping Uncle Sam Rate Its SOA BEA Systems targets government agencies with a service-oriented architecture assessment test. |
OCC Bulletin
April 23, 2002 |
Parallel-Owned Banking Organizations This statement discusses the characteristics of parallel-owned banking organizations, reviews potential risks associated with these banking organizations, and provides information on supervisory issues... |
InternetNews
March 23, 2004
Clint Boulton |
Cape Clear Crafts SOA Tool One Web services management software vendor looks to lure developers with a free tool for building Web services based on service-oriented architecture. |
CRM
August 8, 2014
Karnail Jita |
The Missing Piece of the Customer Experience Puzzle Visually enabled IVR picks up where apps and self-service leave off. |
Bank Technology News
August 2008
Rebecca Sausner |
Banks Down Under Monetize Mobile What's been sorely lacking in U.S. deployment of mobile banking is a revenue model; so far, the channel's been a money pit for the institutions leading the charge on implementations. Now banks look to New Zealand for a business model. |
Insurance & Technology
March 10, 2006
Lisa Valentine |
An Eye Toward the Future SOA will enable Vision Service Plan's IT staff to streamline core business processes with a lot less effort than was required in the legacy environment. |
Bank Technology News
May 2001
Karen Epper Hoffman |
Banks Get The Big Picture on iTV As interactive television makes a debut in more American homes, financial experts say iTV's potential impact on banking is worth a second look... |
Bank Technology News
October 2008
Anthony Malakian |
CRM the Top Priority Looking to grab marketshare, many institutions plan to throw money at customer relationship management and sales automation solutions over the next two years. |
The Motley Fool
January 23, 2006 |
All About Online Banking You may not need your bricks-and-mortar branch as much as you thought. |
