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AskMen.com
Ross Bonander |
4 Steps: Make A Sincere Apology There are many ways to get apologies wrong and only a few ways to get them right. The following steps describe how to make a sincere apology.   |
Inc.
June 2006 |
The Sorry Laws A sincere apology is a good way to avoid a lawsuit, but it can backfire. That's because in some states, courts can treat "I'm sorry" as "I'm guilty." Ask your attorney about the law in your state - and think twice if you find yourself dealing with someone litigious. |
Salon.com
August 23, 2001
Susan McCarthy |
How to say you're sorry: A refresher course These days, apologies are everywhere in the national and international news. Yet few nations or individuals know how to make one... |
Job Journal
February 1, 2004
Bob Rosner |
A Sorry Situation Some tips on mastering the art of the workplace apology |
AskMen.com
Ross Bonander |
4 Steps To: Making Amends In seeking to mend a fractured relationship, a well-considered strategy is as crucial to success as showing contrition, sincerity and humility. |
Inc.
June 2006
Alison Stein Wellner |
Making Amends Apologizing is part of doing business. But do it wrong, and you'll really be sorry. |
Entrepreneur
March 2005
Chris Penttila |
My Bad! Playing the blame game is out. More CEOs are taking responsibility for their actions--and building stronger businesses as a result. |
Job Journal
June 24, 2012
Deborah Brown-Volkman |
Go Where Your Career is Taking You You may have been treated unfairly or gotten some bad breaks, but that's life. Concentrate on your future, not your past. |
CRM
November 3, 2003
Lior Arussy |
Complaints Are Great. Keep Them Coming Customers who air their grievances are giving vendors a second chance. |
The Motley Fool
June 28, 2010
Kris Eddy |
When Tech Companies Step In It Is your company on this list of the year's big apologies? |
HBS Working Knowledge
October 17, 2005
Stever Robbins |
Making it Right with Wronged Employees Here is an emotionally charged situation that brings up many issues including politics, business decisions and their impact on people, and whether layoffs and firings are the best solution to business and interpersonal problems. |
InternetNews
May 24, 2006
Sean Michael Kerner |
Rough Start For Google's Summer of Code '06 Google sent about 1,800 e-mails that said that people were accepted to its Summer of Code 2006 who in fact were not. |
| Knowledge@Wharton |
2002: The Year of the Apology It seems that 2002 is the year of the apology -- on both the corporate and the individual level -- with acts of contrition appearing regularly since the collapse of Enron in December 2001. |
The Family Room
T.W. Winslow |
Apology Accepted The problem with not accepting or minimizing an apology is this only escalates the problem. A snide comment in the face of an apology will only serve to create hostility and resentment. |
HBS Working Knowledge
May 1, 2006
Barbara Kellerman |
The Public Apology Apologizing in public is not easy, especially for leaders. They are heroes when things go right - and scapegoats when things go wrong. |
