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Global Services
May 14, 2008
Lisa Ross
Shifting to an FAO 2.0 Mindset While cost reduction and process efficiency are still key drivers for FAO engagements, customers are adopting a wider scope of contracted services upfront, suggesting that the FAO market is now shifting to the age of FAO 2.0 differentiated from less sophisticated market demand for services mark for My Articles similar articles
FAO Today
Mar/Apr 2008
Lisa Ross
Department Procurement: Try Adding Procurement By outsourcing finance & accounting and procurement together, you can fan the flames of powerful synergies that will go straight to the bottom line -- while helping to improve operations. mark for My Articles similar articles
Global Services
November 4, 2008
John Willmott
F&A Outsourcing Regroups in 2008: Improved Business Analytics Delivery in 2009 & 2010 Finance and Account Outsourcing (FAO) contract activity was down this year. Here's a look at the future of this industry. mark for My Articles similar articles
Global Services
August 1, 2008
Imrana Khan
34% More FAO Contracts to Be Inked in 2008 The global finance and accounting outsourcing market will engage in an estimated 456 multiprocess, three plus year FAO deals, with a combined annual growth rate of 30.7 percent mark for My Articles similar articles
FAO Today
Nov/Dec 2007
Menzigian et al.
Outsourcing Order-to-Cash & Procure-to-Pay For finance and accounting outsourcing, an understanding of Order-to-Cash and Procure-to-Pay unlocks new opportunities to create business impact. mark for My Articles similar articles
Global Services
July 11, 2008
Lisa Ross
Trends in Pricing of FAO Contracts Finance and accounting outsourcing contract pricing is less standard and more case-by-case. Thus pricing is the most debatable part of such contract discussions. mark for My Articles similar articles
IndustryWeek
April 1, 2005
Finance -- On Balance Senior executives, especially in this Sarbanes-Oxley era, remain hesitant to outsource finance functions. Done selectively, however, such outsourcing might actually benefit governance and compliance. A recent survey of 203 senior executives reinforces this premise. mark for My Articles similar articles
Global Services
August 26, 2008
Lisa Ross
Choosing the Best Outsourcing Approach One of the latest trends in finance outsourcing is that CFOs are seeking an integrated service delivery approach to outsourcing, instead of a piecemeal approach, to gain greater efficiency, effectiveness, and control and compliance of their finance and accounting (F&A) business process mark for My Articles similar articles
FAO Today
Mar/Apr 2008
Russ Banham
Scaling New Heights Accenture's contract with BT Group lets finance and accounting outsourcing take a real seat at the strategy table -- perhaps for the first time. mark for My Articles similar articles
FAO Today
Nov/Dec 2007
Ross & Madden
New Dynamics Emerging In the Mid-market FAO Landscape Outsourcing companies are increasingly seeking new business opportunities in what is called the "mid-market." mark for My Articles similar articles
Global Services
May 8, 2007
Imrana Khan
Compliance Inhibits F&A Outsourcing A recent study finds that the increasing compliance burden of financial execs is the biggest obstacle to finance and accounting outsourcing. mark for My Articles similar articles
FAO Today
Nov/Dec 2007
Russ Banham
Let's Give 'em Something to Cluck About WNS takes Church's Chicken's F&A offshore all the way, with results that make the restaurant retailer crow. mark for My Articles similar articles
CFO
May 1, 2007
Randy Myers
Going Away The doubts that finance executives once had about offshoring are quickly disappearing as savings and process improvements become too good to pass up. mark for My Articles similar articles
National Real Estate Investor
July 1, 2005
John C. Maher
It's a Brand New Ballgame for Outsourcing Real Estate Outsourcing is certainly not a new concept to real estate. What is new is the extent to which outsourcing is being used by Global 1000 companies to improve the performance of key internal business functions such as finance and accounting, supply-chain management, human resources and real estate. mark for My Articles similar articles
FAO Today
Jan/Feb 2008
The Baker's Dozen: Enterprise Whether it's service scope, deal size, or customer satisfaction, these players in the FAO space all turned in outstanding performances for 2007. mark for My Articles similar articles
Global Services
December 7, 2008
Chris Osentowski
Global Sourcing Strategies Customers are conferring with their global sourcing providers to revisit their outsourcing strategies, procurement processes, transition and delivery commitments for what is expected to be a soft year. mark for My Articles similar articles
FAO Today
Nov/Dec 2007
Peggy Cope
Globalization and the Future At the ONE Conference in Atlanta, experts tackled the cutting-edge questions of finance and procurement globalization. Here are some highlights from the presentations and panels. mark for My Articles similar articles
FAO Today
Mar/Apr 2008
2008 FAO Superstars Our Annual finance and accounting Superstars listing. mark for My Articles similar articles
FAO Today
Mar/Apr 2008
Chris Gattenio
SLAs, Governance and Relationship Management Innovative organizations are implementing strong governance models and effective relationship management strategies in today's finance and accounting outsourcing arrangements. mark for My Articles similar articles
FAO Today
Mar/Apr 2008
What Happened to FAO Deals in 2007? Let's catch up with the top finance and accounting outsourcing deals of 2007 to see how they are going now. mark for My Articles similar articles
Bank Technology News
December 2004
Jeremy Quittner
A Reversal of Fortune? What may look like a reversal of fortune for providers of outsourcing services in financial services, appears to be something of an anomaly. mark for My Articles similar articles
FAO Today
Nov/Dec 2007
Elliot Clark
Time to Confer A look at the recent FAO Today One Conference, the formation of the industry association, Finance Forum, and why it is meaningful. mark for My Articles similar articles
ONLINE
Jul/Aug 2008
Ginsburg & Noorlander
Investigating Outsourcing and Offshoring Research For 15 years, there have been discussions on whether or not to outsource research. You would think the issue would be resolved by now, but today we have more questions than answers. mark for My Articles similar articles
Pharmaceutical Executive
October 1, 2010
Knowledge-Based Outsourcing: Driving Deeper Insights Outsourcing is fairly commonplace in the world of pharma. Tracking, monitoring, and trend evaluation is not enough. Companies must now do more than assess what happened and why. mark for My Articles similar articles
Global Services
March 6, 2008
Enabling Better Business & IT Alignment What will set apart great business leaders is the ability to adapt to and manage change well. Here are some tips for selecting and managing multiple IT service providers mark for My Articles similar articles
Global Services
January 31, 2008
Rinku Tyagi
Best Performing FAO Providers--2008 Winner WNS The FAO practice at WNS has more than doubled its revenues in the past year, with 4,500 people out of a total of 17,000 working in this group, makes WNS the best performing FAO provider. mark for My Articles similar articles
Wall Street & Technology
December 28, 2009
Michael Lobosco
Evaluating Outsourcing Options The technology and capabilities of outsourced portfolio management systems offer functionality that is comparable to their installed counterparts. But not all outsourced solutions are created equal. mark for My Articles similar articles
FAO Today
Nov/Dec 2007
Bob Cecil
Deals for the Next Decade of Finance and Accounting Outsourcing Increased buyer savvy paves the way for notable shifts in deal structure. mark for My Articles similar articles
Entrepreneur
July 2010
Ivy Hughes
Outsourcing: Not Just Cheaper From processing payroll to integrating IT, outsourcing certain functions can mean better talent at lower costs. mark for My Articles similar articles
FAO Today
Mar/Apr 2008
Peggy Cope
Department Statistics & Studies: 2007: Was it a Good Year for FAO? Some Say Yes. Nelson-Hall's business process outsourcing Index reported gains for the industry overall, with some good news for the finance and accounting segment. mark for My Articles similar articles
Global Services
May 12, 2008
Imrana Khan
The Sourcing Advisor Caveat Third-party advisors assistance may be one of the good reasons behind the overall satisfaction with the sourcing engagements you are involved in, but in many instances external advisors can hit hard on your pockets. mark for My Articles similar articles
HBS Working Knowledge
July 4, 2005
Poping Lin
Should You Outsource Your Marketing? Most companies already outsource a portion of their marketing function -- advertising. But what about direct-mail management, lead management, or customer analytics? mark for My Articles similar articles
Global Services
September 24, 2007
Top 50 Emerging Outsourcing Cities-I Global Services and Tholons identify the best 50 emerging outsourcing cities. The study also lists the best cities for outsourcing specific functions. mark for My Articles similar articles
FAO Today
Mar/Apr 2008
Phil Fersht
Judgment Calls The worst mistakes companies make when they evaluate outsourcing -- and how to avoid them. mark for My Articles similar articles
Global Services
October 29, 2007
Deborah Kops
If the Shoe Fits, Wear it Is there a predictive fit between such characteristics as culture, measurement systems, ways of working, procurement strategy and the type of global services solutions specific companies should implement? mark for My Articles similar articles
Global Services
August 29, 2007
Deborah Kops
It's Greek to Me One company's multitower contract is another's bundled deal. Are process and functional outsourcing synonymous? Whats the difference between shared services and captives? Why can't the industry use the same terminology? mark for My Articles similar articles
Bank Technology News
December 2004
Holly Sraeel
Outsourcing Gets a Closer Look. But is It Different? The strategic value of outsourcing has always been the source of some debate in banking. The question is, "Is it different than in years past?" Good question, and the answer depends on the size of institution. mark for My Articles similar articles
Bank Technology News
February 2002
Joseph McKendrick
Leave Computing to Us Outsourcing hits its stride in banking... mark for My Articles similar articles
FAO Today
Nov/Dec 2007
Fersht & Sappenfield
Preparing the New Organization for Life After Outsourcing The cost and performance benefits of outsourcing are now generally recognized, but the range of benefits varies widely. And, much of this variability can be attributed to the company's ability to effectively transition to the new organization. mark for My Articles similar articles
Global Services
December 2, 2008
Phil Fersht
How to Structure and Execute Your Outsourcing Strategy Entering into an outsourcing engagement is not a decision that should be hurried. Here's how to take an organized approach to designing your global outsourcing strategy. mark for My Articles similar articles
Global Services
October 27, 2008
Imrana Khan
The Uncertain Global Economy A recent survey conducted by AMR Research with support from Global Services reveals that outsourcing sector will see minimal impact of the financial turmoil. mark for My Articles similar articles
InternetNews
January 9, 2008
Larry Barrett
Outsourcing Market Will Remain Robust in 2008 Gartner predicts an 8.1 percent increase in outsourcing spending this year. mark for My Articles similar articles
IndustryWeek
August 1, 2008
So You Think you Want to Outsource Your IT? Here are five key questions to answer before making the outsourcing decision. mark for My Articles similar articles
Entrepreneur
March 2006
Chris Penttila
Out With It When growing your business, you know you can't do it all on your own. But could you be outsourcing too much? mark for My Articles similar articles
Managed Care
June 2005
Ed Silverman
It's a Small World After All: Outsourcing Makes Inroads The entire managed care industry is desperate to cut costs and is beginning to turn toward a controversial method to do just that. mark for My Articles similar articles
Food Processing
January 2009
Dave Fusaro
Collective Wisdom on Outsourcing Our joint survey on contracting-out production, R&D and other functions finds a lot of mixed feelings. mark for My Articles similar articles
Wall Street & Technology
March 22, 2005
Paul Allen
The Evolution of Outsourcing Though most trends in the financial services industry tend to be U.S.-led, fund management outsourcing has been more of a U.K. and continental European phenomenon to date, with a raft of high-profile deals hitting the headlines in the past two years. mark for My Articles similar articles
HRO Today
Dec 2007/Jan 2008
Monica Barron
Optimism in the HRO Market With demand for outsourced services underserved and a new crop of providers ready to enter the market, look for growth to rebound in the new year. mark for My Articles similar articles
Bank Systems & Technology
August 1, 2007
Nancy Feig
New Rules for Bank Outsourcing and Offshoring New deal models and business imperatives, as well as opportunities in emerging markets, are inspiring banks to reevaluate the types of outsourcing and offshoring arrangements they make. mark for My Articles similar articles
U.S. Banker
August 2008
Jim Bolton
The Strategic Case for Outsourcing Back-Office Chores It's more critical than ever that banking executives weigh further efficiencies and fresh initiatives to retain and attract customers. This is where business process outsourcing increasingly enters the picture. mark for My Articles similar articles