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PHONE+ June 2, 2009 Scott Kinka |
Presence and Preferences: The Basics of UC What does the term "unified communications" mean? Frankly, that depends on who offers the definition. |
CRM December 2009 Donna Fluss |
Presence Is Accounted For Is unified communications the next disruptive technology for customer service? |
CRM January 10, 2014 Meredith Flynn-Ripley |
Texting, UC, and More: The Future of Business Communication Trends and predictions for 2014. |
IndustryWeek March 1, 2006 Jonathan Katz |
Conferencing Solutions Converge Integrated collaborative technologies provide multiple ways to communicate simultaneously. |
PHONE+ May 20, 2010 Frank J. Ohlhorst |
Desktop Video Conferencing Can Be Profitable By evaluating the options available and looking towards future communications services, solution providers should be able to profit from desktop video conferencing. |
InternetNews June 17, 2010 |
Wrestling with Enterprise 2.0's ROI Is it possible to quantify the benefits of Enterprise 2.0 technologies? |
InternetNews October 16, 2007 David Needle |
Nortel Boards Microsoft's Office Communications Train Nortel details offerings built around soon-to-launch Office Communications Server. |
Job Journal December 30, 2007 Michael Kinsman |
Career Pros: A Failure to Communicate Employees' biggest complaint is lack of communication from the top. |
PHONE+ October 21, 2009 Amanda Berkey |
Text Your Way to Marketing Success Here are some examples of how text messaging can be used to target and communicate with customers in a business-to-business setting. |
Commercial Investment Real Estate Nov/Dec 2003 Jim Young |
Online Tools Help Brokers Effectively Manage Time and Communications Brokers constantly are on the go -- visiting sites, researching properties, preparing documents, and meeting with clients. Today's technological tools, particularly instant messaging and virtual meetings, can help both novice and veteran brokers more effectively manage their time. |
CIO August 27, 2008 John Brandon |
Blackberry and Email and Videoconferencing. Oh My! Unified communications promises to integrate your Blackberry, your email and any other tools and devices you use to communicate and collaborate at work. Early adopters share four keys to successful implementation. |
Managed Care April 2005 MargaretAnn Cross |
Don't Forget Productivity Gains When Rating Health Programs Disease management conference focuses on outcome measures that address issues such as presenteeism that concern most health care purchasers. |
InternetNews July 29, 2005 Sean Michael Kerner |
IBM and Avaya Extend Call Collaboration IBM set to integrate Avaya technology for VoIP functionality into IBM's collaboration product lineup. |
InternetNews November 17, 2010 |
Microsoft Puts PBX Makers on Notice Microsoft said it's going after PBX makers with the launch of Lync Server 2010, its unified communications server. |
CIO June 9, 2009 Gary Beach |
Text Messaging at Work Text messaging may drive top-line results, such as improving customer satisfaction. |
PHONE+ |
Video Communications: Options & Opportunities for the Channel Video conferencing systems, ranging from client-based desktop video to fully "immersive" telepresence suites, are a high-margin opportunity for channel partners. |
Bank Technology News December 2007 |
Mobile banking: Are Texting Services Here to Stay or Not? Text-message banking isn't considered a killer app, but qualifies as the easiest road to launching mobile financial services. |
InternetNews September 14, 2004 Susan Kuchinskas |
Microsoft, Polycom Team on Conferencing The goal is to increase the value of Windows Messenger by enabling multi-party conferencing, while adding device presence in board rooms and offices. |
AskMen.com Jacob Franek |
4 Ways Your BlackBerry Will Drive You Crazy BlackBerries bring about more than just headaches -- they can have real, measurable effects on your mental health. Heck, they might even drive you crazy. |
InternetNews November 1, 2010 |
Adobe Connect 8: Better UI, Collaboration The newest version of Adobe's Web conferencing software is easier to use and customize. |
CIO April 1, 2002 Fred Hapgood |
Getting the Message The all-in-one inbox may not have been the Holy Grail for communications after all... |
CIO November 11, 2009 Jeremy Kirk |
New Markets: Apps That Use Your Phone to Fight Credit Card Fraud SMS service notifies customers when their cards are charged, helping them identify fraudulent transactions faster. |
Commercial Investment Real Estate Sep/Oct 2004 Jennifer Anne Perez |
Clicking with Clients Balancing tech and people skills is the secret to successful real estate business relationships. |
Wall Street & Technology August 22, 2005 Maria Wakem |
Lines of Communication Technology has played a crucial role in speeding up the search and retrieval process, most firms still are looking for ways to improve their current systems to facilitate search across communications channels. |
PC Magazine May 4, 2004 Robert P. Lipschutz |
e/pop Web Conferencing Companies using Web conferencing to cut travel costs can potentially save even more money using WiredRed's e/pop Web Conferencing software in-house, instead of using well-known managed services like WebEx. |
PHONE+ July 23, 2009 Cara Sievers |
Q&A With InterCall Channel Chief Brad Dupee Dupee discusses his plans for growing InterCall's channel operations. |