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IndustryWeek December 1, 2007 Jonathan Katz	The Mexican Connection Mexico's workers are most likely to feel engaged at their workplaces.
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Global Services September 16, 2008 Allan Schweyer	The Powerful Link Between Talent Management & Biz Performance Outsourcing works with talent; its a reality. But how does one ensure that customers talent-management systems and processes in outsourcing are properly administered and effectively supported to increase employee and business productivity and performance?
IndustryWeek December 1, 2007 Jonathan Katz	Rules of Engagement Plants with most successful continuous improvement programs have workforces that are highly active in contributing to the company's cost-savings efforts.
CRM December 2015 Garrison Wynn	Do Your Call Center Agents Think They Have a Good Job? Engaged workers will feel connected to the bigger picture
CRM October 2013 Woody Driggs	Building a Consistent Customer Experience Focusing on employee engagement and culture will go a long way.
Fast Company October 2015 Steven Melendez	Unhappy At Work? Swipe Right To Tell The Boss An app for companies called Niko Niko lets employees quickly swipe across their smartphone screens to indicate their overall moods, or to answer more specific survey questions.
Financial Advisor June 2007 Rebecca Pomering	Building The Dream Team A performance management system is critical to the health and success of any financial advisory firm. A well-designed performance management system helps managers meet the need for individual challenge and motivation that aligns with the firm's strategic direction.
CRM July 12, 2013 Carolyn Crews	Create an Exceptional Customer Service Culture Invest in your team to build a talented employee base.
CRM April 3, 2015 Anne Grady	5 Reasons Motivating with Money Doesn't Work Uncover what employees really need to succeed.
HBS Working Knowledge December 6, 2006 Tarun Khanna	India Needs to Encourage Trade with China Although India and China have increased bilateral trade over the last five years, the amount is far less than what would be expected. India has primarily itself to blame.
Fast Company Lydia Dishman	These Are The Top Small And Medium-Size Companies For Employees Great Place to Work just announced that not only do employees at America's best small and medium-size workplaces say their companies are treating people fairly.
AskMen.com Nate Steere	Addressing Employee Complaints Employee complaints are inevitable, and it's not always easy to know what to say.
Managed Care November 2006	Managed Care Outlook Health benefit costs continue to outpace CPI.
IndustryWeek February 1, 2007 John S. McClenahen	Employee Involvement: Well, Now Are You Satisfied? The majority of manufacturing companies are measuring employee satisfaction.
CFO June 1, 2006 Edward Teach	Suspicious Minds Can managers build their dreams without the trust of their employees?
Managed Care November 2003	Double-digit increases continue for health benefits Despite some slowing in the trend, employers can still expect to face the fifth straight year of double-digit increases for employee health care benefits. Towers Perrin surveyed 200 businesses with an average workforce of 7,200 to find that a 12-percent increase in costs is expected in 2004.
CRM August 28, 2014 McCoy & Urekew	Don't Underestimate the Link Between Customer and Employee Loyalty Lessons we should all learn from Market Basket.
Investment Advisor September 2010 Angela Herbers	The Fast Track: The Six Most Common Problems with Employees Owner advisors, read this column, then give it to your employees.
IndustryWeek September 1, 2005 Amy Kover	Management Strategies: And The Survey Says... Leading companies survey employees to check on compliance, massage morale and ensure engagement.
The Motley Fool November 27, 2009 Jennifer Schonberger	Cashing In on India The CIO of the India Fund and Asia Tigers Fund on investing in India.
BusinessWeek October 17, 2005 Kripalani & Rowley	Japan's Indian Love Affair Japanese investors are pouring billions into Indian stocks, but are they too late?
D-Lib Nov/Dec 2015 Singh et al.	PubIndia: A Framework for Analyzing Indian Research Publications in Computer Science This paper describes PubIndia, a framework for analyzing the growth and impact of research activities performed in India in the computer science domain, based on the evidence of scientific publications
Entrepreneur March 2004 Chris Penttila	Otherwise Engaged Get blase employees motivated about their jobs, and they'll really take care of business.
Job Journal July 11, 2004 Michael Kinsman	Career Pros: Workers Want Straight Talk Spooked by the surge in corporate accounting scandalsm, wary workers are looking for more candor from their employers.
CRM July 2015 Maria Minsker	Great Customer Experience Starts with the Right Corporate Culture Engaged employees make for more satisfied customers
Global Services July 30, 2007 Vashistha & Khan	Hire and Fire: Regional Labor Laws In these times when businesses thrive on global labor, companies must know and understand the employment laws of the countries they operate in.
BusinessWeek March 3, 2011 Mehul Srivastava	Keeping Women on the Job in India Companies are using family-friendly perks to hold on to female workers
Bank Technology News November 2007 John Adams	Feedback: Zions Wants to Plumb the Depths of Your Discontent Zions now believes it's found a way to gather feedback and respond to complaints and suggestions. It's deployed the Allegiance Engage Platform to help analyze and respond in real-time to customer and employee comments and suggestions.
Information Today September 17, 2015	iCIMS Shares Findings From Employee Referral Program Study iCIMS released its study findings on the impact of employee referral programs on employee satisfaction.
BusinessWeek April 9, 2009	Why Go to Mexico? While China and India grab headlines, Mexico has quietly become more competitive. Here are some crucial factors that have led to this.
IndustryWeek September 1, 2004 John Teresko	Driving Employee Engagement Eliciting employee feedback At Cleveland's Eaton Corp. with its annual employee survey helps the global industrial manufacturer understand perceptions and work behavior that impact business outcomes.
CRM July 2, 2014 Mike Tippets	Engage Employees to Enhance the Omnichannel Retail Experience Create a culture of sharing and communicating.
CRM July 2012 Kelly Liyakasa	Fewer than 1 in 7 B2B Customer Relationships Are Optimal Gallup study find the need for a shift from price-focused strategy to one of customer engagement.
IndustryWeek February 1, 2005 Traci Purdum	China Checklist Moving operations to China takes more than a good logistics plan; a strong human resources team is a must. Human resources practices that fly in the U.S. don't always translate well in China. In fact, what is the norm in the U.S. can be a big no-no in China -- literally.
CRM May 2015 Bruce Temkin	To Improve Customer Experience, Engage Your Employees For better business results, give employees the support they need
The Motley Fool December 9, 2010 Tim Hanson	Still the Biggest Investment Opportunity in India Why India's power sector remains worthy.
BusinessWeek January 26, 2004 Kripalani & Hamm	Scrambling To Stem India's Onslaught Now big Western service outfits have to fight back on both the high and low ends.
AskMen.com April 19, 2001 Armando Gomez	Flextime At Work Have you heard of flextime, telecommuting and job sharing? If you haven't, then you might be missing out on something that could alleviate the stress of your professional career, and ultimately improve your personal life...
Entrepreneur March 2007 Laurel Delaney	Currying Favor Here's how to win over India's consumers.
CIO December 1, 2000 Cheryl Bentsen	Don't Call It Bollywood India's film industry is the world's largest and, thanks to IT, it's growing faster than ever...
CRM September 22, 2014 Maria Minsker	Verint Engagement Analytics Offers 'Unprecedented' Cross-Channel Analytics The joint Verint-Kana cloud-based solution enhances customer engagement insight.
IndustryWeek December 1, 2008 Adrienne Selko	Doing Business in 21st Century India: How to Profit Today in Tomorrow's Most Exciting Market Advice on how to succeed in India.
AFP eWire May 13, 2013	#GivingUnderTheInfluence, aka, How to Influence the Next Generation of Giving On April 24, four panelists gathered to discuss their views on employee engagement in a digital culture. They shared their own troubles and triumphs with next-generation giving and gave guidance on how to bridge the gap of giving.
On Wall Street May 1, 2013 Todd Colbeck	Ways to Keep Employees Engaged Managing staff isn't easy. People don t change and you can t change someone either before or after you ve hired them.
IndustryWeek September 22, 2010	The Return of the Raise Interest in retaining top talent drives growth.
IndustryWeek February 17, 2010	Excellence In Action: Sharing Best Practices Tours give manufacturers an opportunity to learn from others' experiences.
Chemistry World December 18, 2015 Ned Stafford	India maintains scientific edge despite static funding Researchers in India are increasingly authoring articles published in 'high-quality scientific publications' despite continued stagnation in Indian government spending for research, according to a new Nature Index analytics report.
Global Services July 29, 2007 Imrana Khan	China to Lead in Financial Services Outsourcing In the race between China and India for global economic superiority, who will win? A recent report by Deloitte Consulting, cheers for China, argues that China is better poised to be the victor, especially in the area of financial services outsourcing.
Global Services July 27, 2007 Imrana Khan	$44,172: Highest Salary of Indian Tech Grads The average annual salary of an Indian tech employee has grown by 28%, from $6527 in 2006, to $8,500 in 2007. Wages are rising in India, but demand for well-trained IT professionals is still rising faster.