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Bank Technology News May 2001 Jan Jaben-Eilon	e-Bank Touts Channel Integration Nowadays, customers have more choices, and in today's 24/7 environment, they are demanding more. As a result, banks are discovering that CRM hasn't worked for them. Paul Jameson, chief executive officer of e-Bank, based in Columbus, OH, knows why...
Bank Technology News January 2001 David Rountree	Schwab Still the One Bankers Love to Hate Memo to Mr. Charles Schwab: If you're ever feeling down, hang out at a banking conference for a day or two. Charles Schwab & Co. Inc. was routinely cited as an example of what banks ought to be doing online...
U.S. Banker February 2002 Mark Bruno	CRM-in-a-Barn How can a banker really know if a particular vendor's software will fill the bill? E-Bank, which sells CRM software, has come up with an idea that it hopes will assuage such concerns...