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October 2008
Anthony Malakian |
First Impressions Onboarding has bankers thinking about first impressions apply to their own new customers.   |
U.S. Banker
March 2007
Lee Conrad |
Hispanic Demographic Commands Top Attention The Hispanic demographic is becoming ever more promising for mainstream and niche banks alike. But don't believe the Hispanic business owner is like the average business owner. He's not. |
Bank Technology News
December 2007 |
Small Business: Taking Small Biz To The Web -- Again Two reports this year on small-business Website usability and effectiveness, found that while many banks are revamping their sites, most are still spinning their wheels. |
U.S. Banker
January 2011
Les Dinkin |
Small-Business Banking Needs More Planning Small-business specialists are playing a growing role within the branch as institutions push to revitalize small-business banking in a tentative economy. But many banks still face challenges in making effective use of this expensive talent. |
Wall Street & Technology
October 22, 2007
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Mass Affluent Use Online Banks With an increasing number of high net-worth consumers now using Internet-based financial institutions, traditional banks must rise to the challenge or face losing out. |
Bank Technology News
April 2009
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Keep 'Em Coming Back First Tennessee's bridge to the second decade of the 21st century is an automated connection between account opening and email platforms that enable onboarding tactics with results. |
Entrepreneur
August 2002
C.J. Prince |
Take This Hand Banks are looking to find a nice entrepreneur and settle down. |
U.S. Banker
April 2007
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To Win Client Lauds, Think Free Space, Not Free Breakfasts Community banks can no longer live off small-business customers' goodwill. They need to get creative, like lending space for client meetings and acting as a networking planner. But is it enough? |
U.S. Banker
October 2007
Lee Conrad |
How to Give the Love And Finesse the Cross-Selling The newest trend in small-business loyalty relationships may carry the rather bland moniker of "enterprise awards" or "enterprise loyalty," but the terms belie the importance of the one-two punch in perfectly grooming a group for cross-selling. |
Bank Systems & Technology
October 5, 2009
Maria Bruno-Britz |
News from AFP: Fiserv Offers ACH Client On-boarding Solution Commercial OnBoarding ACH can help make the new corporate customer set-up process more automated. |
U.S. Banker
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Anthony Malakian |
Desperately Seeking Sticky Relationships Small-business payment needs is an area where many banks aren't delivering. |
