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CRM
July 2003
David Myron |
In Beta: Replaying The Experience Nice Systems knows memory fades with time. That's why Nice introduced Nice Feedback, an IVR survey system that enables contact centers to obtain direct customer feedback immediately after a service call.   |
InternetNews
February 19, 2008
Stuart J. Johnston |
Demand High for new Windows Server CDW survey shows nearly two-thirds of customers plan to deploy latest Windows Server release. |
PC Magazine
September 18, 2007 |
Connected Traveler: Advice from Fellow Travelers Finding the best user feedback can make all the difference on your next vacation. |
Entrepreneur
September 2008
Robert Kiyosaki |
Hear This It may be hard to swallow, but negative feedback can get you heading in the right direction. |
PC World
February 26, 2008
Greg Adler, PC World |
Microsoft Windows Vista: What PC Buyers Choose PC buyers choose one version of Microsoft's Windows Vista operating system over all others. |
PC World
June 12, 2001
Andrew Brandt |
Privacy Watch Not sure how to read the legal mumbo-jumbo of a privacy policy? Here are the finer points you should look for... |
InternetNews
June 23, 2006
Ed Sutherland |
AT&T Draws Ire Over Privacy Update Privacy policy clarifications come as AT&T heads back into court. |
InternetNews
June 29, 2006
Andy Patrizio |
Office 2007 Delayed Again Microsoft has announced yet another delay in the release of Office 2007 based on feedback from beta testing, but has not said just when the application suite will be released. |
Entrepreneur
August 2008
Romanus Wolter |
Let's Get Critical Constructive feedback can be a big boost for your business. |
CIO
May 1, 2003
Susan H. Cramm |
An All-Around Waste of Time Full-circle or 360-degree feedback assessments must meet three conditions to be useful: tailored, internalized and followed up. |
InternetNews
January 24, 2007
Andy Patrizio |
Vista Service Pack Already In The Works Windows Vista won't be in the public's hands until next Tuesday, but Microsoft is already preparing for the first service pack. |
CRM
January 2011
Lauren McKay |
Collecting Feedback Makes Cents A financial services firm invigorates its VOC program to better understand its business -- and its customers |
PC World
August 23, 2007
Scott Dunn |
Give Home Premium Vista Ultimate Features The numerous and confusing differences among Vista versions have led many people to opt for Home Premium rather than the full-featured Ultimate. But you can give Home Premium many Ultimate features, often for free. |
Search Engine Watch
May 19, 2010
Kevin Gibbons |
How to be a Social Media Medic Fixing a broken social media strategy takes a lot of hard work. Here are five tips on how to start repairing the damage. |
CRM
September 19, 2011 |
NICE to Acquire Fizzback The transaction will allow NICE to create a voice of the customer offering that combines direct, indirect, and inferred customer feedback. |
CRM
May 2010
Roy Hessel |
Seeing Customers Clearly Online eye-wear retailer EyeBuyDirect.com brings its customer feedback into focus with Kampyle. |
