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Bank Systems & Technology
May 7, 2007
Peggy Bresnick Kendler |
Bank Tech Experts Discuss Vendor Relationships Here, these industry experts talk about outsourcing and offshoring along with other areas of bank tech concerns.   |
Bank Systems & Technology
July 29, 2008
Maria Bruno-Britz |
Banks Increasingly Are Creating Vendor Management Offices When one considers that large banks can have thousands of vendor relationships, it's no wonder vendor management is a growing trend in the industry. |
HRO Today
Mar/Apr 2008
Kerry Ann Vales |
Compliance Outsourcing Gaining New Ground in HRO Contracts In a world of changing regulations, employers are increasingly looking to service providers to help ensure they meet all applicable mandates. Expect more contracts, especially mid-market ones, to tack on compliance as part of the service delivery. |
CIO
December 1, 2000
Erik K. Clemons |
The Build/Buy Battle Balancing the risks and rewards of information service outsourcing... |
CIO
January 30, 2013 |
IT Offshoring Still Works, If You're Careful Three CIOs say that the benefits of offshore outsourcing still resonate -- if you learn from previous missteps and manage the risks |
Global Services
December 7, 2008
Chris Osentowski |
Global Sourcing Strategies Customers are conferring with their global sourcing providers to revisit their outsourcing strategies, procurement processes, transition and delivery commitments for what is expected to be a soft year. |
Global Services
November 29, 2007 |
The Future of Regulation Whether offshore or onshore, the confluence of increased regulations and increased outsourcing will result in increasingly intense scrutiny by regulators of outsourcing relationships. |
Bio-IT World
April 16, 2004
Joel Hoffman |
Taking the Trial Out of Clinical Outsourcing Make sure the vendor's standard operating procedures will mesh with your own, and then tirelessly work toward systems integration. |
Global Services
March 6, 2008 |
Enabling Better Business & IT Alignment What will set apart great business leaders is the ability to adapt to and manage change well. Here are some tips for selecting and managing multiple IT service providers |
CIO
June 29, 2012
Stephanie Overby |
10 Signs Your IT Outsourcing Provider Wants to Dump You IT service providers and their customers have gotten better at building arrangements likely to work for both parties over the long haul, but sometimes relationships fall apart. |
HRO Today
June 2008
Jeff Krynski |
Department Governance: Striving Toward a More Perfect HRO Union When an outsourcing relationship sours, remediation can make things right. |
Insurance & Technology
March 16, 2004
Peggy Bresnick-Kendle |
Mobilizing for E-Mail Security Insurers face a myriad of e-mail security issues, from compliance to viruses. Technology is key to the response, whether it's filtering or automating enforcement of corporate policies. |
Insurance & Technology
June 16, 2004
Peggy Bresnick Kendler |
Gaining the Outsourcing Edge Whether they consider outsourcing applications, infrastructure or business processes, insurers have a myriad of reasons to contract out portions of their operations. |
Global Services
October 31, 2008
Mike Beals |
Governance Tools Can be a Game Changer A successful outsourcing initiative requires the implementation of a disciplined outsourcing lifecycle methodology. To make this methodology work, both the customer and the service provider must together design an approach to govern the relationship using the right governance tools and guidelines |
Bank Systems & Technology
March 7, 2005
Peggy Bresnick Kendler |
Sourcing Strategies Banks face myriad sourcing options, from build versus buy to in-sourcing and outsourcing. To select the right strategy, banks must determine which processes or services offer the most opportunity for competitive advantage or cost savings. |
Bank Technology News
September 2009
Mike Scheuerman |
Outsource the Small Stuff Small financial institutions typically struggle with their IT infrastructure. Often, the answer is outsourcing. |
Global Services
August 5, 2008
Namita Goel |
Sourcing Catalysts The downturn has supposedly worked well for the vendor-management tools providers as companies are increasingly opting for these performance-management and monitoring tools to manage complex multilevel and multivendor outsourcing relationships |
CIO
March 9, 2012
Stephanie Overby |
IT Service Providers and Customers Battle Over Data Breaches IT outsourcing providers and their customers are fighting hard over data security liability limits at the negotiating table, and the issue is going to get more contentious in the cloud. |
Bank Technology News
January 2006 |
Better Info Security Driven By Regulatory Compliance If information security is to become a strategic priority, then banks can start by reviewing existing practices -- their own and that of those companies with which they do business. |
Global Services
July 11, 2008
Mukherji & Singh |
The Next Wave of Outsourcing: Remote Infrastructure Management The rapid evolution in remote server-management technologies and IT architectures, changes in customer behaviors and demand patterns, and developments in the provider and offshore supply environment is propelling the industry toward accelerated adoption of RIM |
CIO
April 27, 2009
Karl A. Hochkammer |
Plan an Outsourcing Deal's End at Its Beginning Plan ahead to ensure a successful exit for you and the vendor. |
OCC Bulletin
May 10, 2004 |
Risk Management of New, Expanded, or Modified Bank Products and Services The risk management principles in this bulletin outline the expectations of the Office of the Comptroller of the Currency and apply to the introduction of traditional and non-traditional bank products and services, as well as modifications to existing products and services. |
Global Services
July 30, 2007 |
Outsourcing in a Vacuum The 1990s created a legacy of billions of dollars worth of outsourcing contracts that are now approaching renewal. How can organizations take re-sourcing or in-sourcing decisions when a large part of knowledge resides with the existing provider? |
Bio-IT World
April 16, 2004
Kirk Gallion |
Make Me A Match In the competitive life sciences industry, custom software development requires a flexible outsourcing strategy that balances inside and outside skills, and shortens time to delivery. |
Global Services
June 1, 2008
Imrana Khan |
Five Most Popular Outsourcing Risks As the practice of outsourcing matures, new risks emerge. Some call it next generation outsourcing risks. Let's take a look at the topic of managing risks in an outsourcing engagement. |
CIO
May 30, 2012 |
Getting More Business Value Out of Vendors How CIOs are rebooting vendors' mind-sets to get away from the same old outsourcing contracts |
Bank Director
2nd Quarter 2010
Jack Milligan |
Knee Deep in Regulation As part of the fallout from the latest financial crisis, bankers are wading through new layers of regulation while scanning for clearer skies ahead. |
Insurance & Technology
January 25, 2005
Cynthia Saccocia |
Did You Say Controlled Tech Spending? Aw, Not Again! Insurance is an industry that reacts decisively to its business cycles and urgently to intrusions of reality such as catastrophic claims, economic issues and regulation. |
Insurance & Technology
August 12, 2005
Peggy Bresnick Kendler |
The Compliance Challenge Industry experts offer opinions on what the biggest challenges carriers currently face in terms of regulatory compliance. |
CRM
January 1, 2007
Pawan Verma |
Offshore Call Center Activities By understanding the external and internal risks and by putting in place plans to manage or avoid these risks, companies can successfully offshore call center activities and meet corporate objectives. |
Insurance & Technology
December 6, 2007
Anthony O'Donnell |
Insurance Outsourcing Reaches New Levels of Maturity While many insurers are still struggling with the management of offshore resources, industry leaders are crafting long-term global sourcing strategies for strategic competitive advantage. |
Insurance & Technology
March 7, 2006
Peggy Bresnick Kendler |
Who Goes There? Insurance industry executives discuss how controlling access to information through identity management is key to securing critical client and corporate data. |
InternetNews
November 11, 2004
Jim Wagner |
Report: Challenging IT in 2005 IDC Research this week published a white paper that reveals the trends expected to impact IT spending next year. |
Insurance & Technology
May 4, 2009
Anthony O'Donnell |
Economy Drives Exploration of New Outsourcing Opportunities Insurers are slightly more cautious about the financial, political and security risks of offshoring, but they are keen to find new BPO opportunities. |
CIO
November 1, 2000
Tracy Mayor |
Our Vendors, Ourselves - Interview: Frank Casale Frank Casale wants you to love your outsourcer as yourself... |
IndustryWeek
January 1, 2008
Brad Kenney |
Outsourcing Strategies: Four Keys to Manufacturing IT's Future What to outsource, and what to hold close? Keep these keys in your pocket to unlock a more competitive, business-centric IT organization - both inside and outside your walls. |
HRO Today
April 2008
Andy Teng |
As HRO Market Evolves, Renewals Reflect Changes With the benefit of hindsight, buyers and providers head into the next generation of HR outsourcing with clearer goals and expectations regarding their enterprise engagements. |
Bank Systems & Technology
September 22, 2007
Ken Veach |
Vendor Management Organizations Maximize Vendor Value and Reduce Risk An SVB Financial IT manager says a careful approach to managing vendors can help banks lower risk. |
Bank Systems & Technology
June 26, 2006
Peggy Bresnick Kendler |
Outsourcing Questions and answers about bank outsourcing. |
Bank Technology News
May 2011
Shane Kite |
Union Centralizes Vetting The decision to replace Union Bank's old homegrown vendor contract management system to better administer some 10,000 separate vendor contracts was "easy," says Cath Whistler, Vice President and manager of contracts management at the San Francisco-based bank. |
Global Services
July 29, 2007
Deborah Kops |
Upward, Onward, Onsource! The magnifying glass is on the performance of the estimated +2,500 shared-services operations worldwide as they stabilize and reach performance maturity. What's next for these business support units as the pressures of competition and globalization demand more. |
Global Services
November 5, 2007
Singh & Puryear |
Beyond Single Site, Single Provider As companies measure their offshore presence, they grapple with two large challenges. First, the increasing imbalance between workforce supply and demand, and second, where to site their offshore activities. |
Insurance & Technology
August 30, 2010
Anthony O'Donnell |
Insurers Expand Views On What Can Be Sourced Externally Economic pressures, evolving technology and increasing comfort with partner management are combining to force insurance executives to expand their views of what can be sourced externally. |
Insurance & Technology
February 19, 2004
Julie Gallagher |
Uncovering Offshore Secrets Overly generous cost savings estimates can doom a carrier's offshore outsourcing effort before it even begins. In order to optimize success and manage expectations accordingly, insurers must take the hidden costs of these deals into consideration. |
Insurance & Technology
August 10, 2006
Maria Woehr |
Compliance Automation Responding to growing pressure on insurers to comply with federal regulations such as Sarbanes-Oxley, the Gramm-Leach-Bliley Act, the Federal Information Act and HIPAA, ControlPath launched ControlPath Compliance Suite 3.0. |
Global Services
January 1, 2008
Todd Lefkowitz |
Answering Services Call Regardless of the IT infrastructure outsourcing option a customer organization chooses, one of the most important elements in the partnership is the communication on managing risk, optimally using technology and enhancing efficiency. |
CFO
March 1, 2009
Sarah Johnson |
No Way Out? The Satyam scandal has prompted companies to be more careful about outsourcing arrangements. |
Wall Street & Technology
August 22, 2006 |
Ask The Experts: Ira Lehrman, CTO at Merrill Lynch, on Outsourcing While no one should underestimate the time and the additional costs involved in management and maintaining communications, offshoring does work. Financial firms that have a thorough and well-thought-out strategy will succeed. |
Global Services
May 28, 2008 |
The U.S. Presidential Race: Impact on Global Services-II Legal expert William B. Bierce predicts the expected changes in foreign direct investment, legal framework for global services, free trade agreements, and the overall implications for enterprise customers and service providers, after the November U.S. Presidential elections. |
Insurance & Technology
January 17, 2006
Cynthia Saccocia |
Managing in the Best and Worst of Times The insurance industry leaders - from megaglobal insurers to small regional or niche carriers - are achieving excellence by concentrating on profitable growth and competitive advantage. |
