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InternetNews May 11, 2005 Colin C. Haley	BT to Pipe Customer Calls Through VoIP Nortel gear will help British Telecom lower costs for its call centers in the companies' second VoIP pact.
InternetNews December 2, 2004 Colin C. Haley	BT Makes 'Contact' With VoIP To improve customer service and save money, BT taps Nortel to bring VoIP to its U.K. call centers.
InternetNews March 11, 2005 Colin C. Haley	Scott Petrack, Divisional CEO, Alcatel The VoIP innovator assesses the technology's progress, the network equipment giant's strategy and telecom consolidation.
InternetNews December 28, 2006 Ed Sutherland	Second-Nature VoIP What's Next in Tech: Look for VoIP to mirror traditional phone service on the back of expanding wireless networks.
The Motley Fool March 18, 2004 Ben McClure	BT Group's Upside There is upside potential for the beaten-down British telecom stock.
InternetNews July 18, 2005 Colin C. Haley	Nortel Gives VoIP to BT Nortel Networks will supply new Voice over IP equipment to British Telecommunications.
InternetNews July 1, 2009 Sean Michael Kerner	Juniper Rolls VoIP Into Routers to Cut Latency A new approach from Juniper Networks is taking VoIP convergence a layer deeper, rolling VoIP and its associated security needs directly into routing gear.
InternetNews January 9, 2004 Colin Haley	Vonage, TI Dial Up VoIP Partnership Broadband phone upstart makes headway in the market, thanks to a deal with the chip and software giant.
InternetNews February 10, 2004 Colin C. Haley	SBC Steps Onto Siemens' IP Platform Telecom awards lucrative contract to the IT giant to help it deliver new services to enterprises.
InternetNews May 11, 2005 Sean Michael Kerner	British Airways in Major VoIP Deployment Cisco gets the contract that pushes IP telephony across airline giant's employee base.
InternetNews February 2, 2005 Colin C. Haley	Cable VoIP Use Soars The number of cable IP telephony users soared to nearly 500,000 last year, according to new research.
InternetNews January 7, 2004 Colin Haley	Verizon Calls Nortel for VoIP The carrier drafts a five-year equipment deal with Nortel as it embarks on network tranformation to add services for customers and revenue for the company.
InternetNews November 24, 2004 Colin C. Haley	Level 3 Takes VoIP to Europe Level 3 Communications has launched a partner program in Europe, allowing resellers to offer Voice over IP services to small and medium businesses.
InternetNews August 31, 2004 Colin C. Haley	AOL: VoIP Has Nice Ring Searching for ways to retain subscribers, the ISP tests Internet calling services.
PHONE+ December 30, 2009 Khali Henderson	How Is the Agent Channel Organized? The indirect channel for communications network services has evolved somewhat differently than those for voice and data telephony gear.
InternetNews April 30, 2004 Colin C. Haley	Ready For VoIP? Think and Think Again Sure, switching to lower-cost voice over IP sounds good. But there are pitfalls to look out for as you expand your IP network.
PC Magazine July 13, 2004 Alan Cohen	VoIP: Getting Better All the Time Your next gadget could be a hybrid cellular/Wi-Fi/VoIP phone.
InternetNews January 2, 2004 Erin Joyce	Q&A: Gopi Gopinath, President, Equant The president of the data networking company's products division talks about who's sitting on the fence about VoIP, and who isn't.
InternetNews December 27, 2005 Sean Michael Kerner	BT's $17 Billion Dollar Network Renewal Britain's BT has inked deals with four of its partners for a US $17 billion dollar network overhaul.
The Motley Fool January 14, 2005 Kelvin Taylor	Talking in Style With VoIP VoIP is finally reaching consumers, and several companies are looking to cash in.
InternetNews January 24, 2005 Colin C. Haley	Is Google Searching For VoIP? A UK newspaper said the search giant is considering a broadband telephony offering that will rival British Telecom's, but experts aren't so sure.
IEEE Spectrum January 2011 James Middleton	Voice Over IP: Setting Phone Service Free How Ma Bell's cash cow became a free software app
InternetNews March 7, 2005 Colin C. Haley	Vonage's Hits and Misses The broadband telephony service now has more than 500,000 total lines and customers smarting from a 45-minute outage on Friday.
InternetNews March 4, 2005 Roy Mark	It's Degrading: VoIP Firms Urge More FCC Action Vonage and Nuvio say port blocking is easy to prove, but allege that telecoms and cable companies are also degrading VoIP signals.
InternetNews September 28, 2004 Colin C. Haley	BofA Banking on VoIP Bank of America today became the second marquee company in as many weeks to choose Voice over IP as a way to cut costs and improve productivity.
The Motley Fool October 20, 2005 Will Frankenhoff	BT Rings Up Revenues The British telecom's story of increasing free cash flow and reasonable valuation might not be sexy, but it should prove profitable for investors willing to dial in to the company's stock.
The Motley Fool February 3, 2011 Cliff D'Arcy	BT Boosts Its Broadband Base BT's third-quarter profit more than doubles as it recruits more customers.
InternetNews November 16, 2004 Colin C. Haley	SBC to Launch VoIP Over DSL The carrier also readies a more ambitious fiber-based offering.
InternetNews September 23, 2005 Colin C. Haley	A Disconnect Between SMBs, VoIP SMB decision-makers are interested in VoIP, but service providers aren't making it easy for them to buy.
BusinessWeek January 12, 2004	Telecommunications: Strong Signals The Bad Times Are Over U.S. telecom companies will boost capital spending for the first time since 2000. Markets for IP-based networking technology are ringing up sales.
CIO January 1, 2003 Ben Worthen	VoIP Speaks Softly The advantages of an IP-voice network over traditional telephony are not staggering, and, in this economy, the cost of replacing copper phone lines with Ethernet cable just isn't worth it.
InternetNews August 11, 2005	Cable One Selects Nortel for VoIP The cable operator will use the gear to launch VoIP in up to 45 U.S. markets.
The Motley Fool May 25, 2006 Stephen D. Simpson	BT Managing the Unmanageable The old telecom business is changing and England's BT Group is changing with it. Investors, as long as you view the story as a long-term income play rather than a growth story, it could be worth a closer look.
The Motley Fool August 24, 2004 Alyce Lomax	Is VoIP Ready to Come Home? Word that AT&T will offer CallVantage through Best Buy's 600-plus stores could do a lot toward making voice over Internet Protocol a common household item.
CRM September 2012 Leonard Klie	HD Voice Clears Up the Phone Experience Wideband audio could be the next evolution -- or revolution -- in technologies to hit the contact center space.
InternetNews November 18, 2005 Colin C. Haley	Mark Goldston, CEO, United Online Do dial-up users really want VoIP? Mark Goldston, the man who powers the NetZero ISP thinks so.
PHONE+	A New Pricing Paradigm for Hosted VoIP? When discussing the pros and cons of a hosted VoIP implementation vs. an in-house PBX or IP PBX deployment, a little clarity would go a long way to helping customers and channel partners decide which option to choose.
InternetNews December 28, 2005 Clint Boulton	Microsoft, Carriers to Serve VoIP in Japan Microsoft said it is teaming with IP phone service provider Softbank BB Corp. and Japan Telecom to offer businesses in Japan Voice over IP, e-mail, Internet access and instant messaging in one service.
Home Toys August 2002	SIP-based VoIP to the Rescue of Internet Telephony Session initiation protocol (SIP) is a technology that allows Voice over IP (VoIP) telephony companies to provide standard phone service to high speed internet users, as well as some advanced features.
InternetNews July 15, 2009	Google Voice Takes VoIP to Android, BlackBerry Google's Internet phone service debuts in Android and BlackBerry apps. Should carriers and Skype be worried?
InternetNews August 2, 2006 Tim Scannell	VoIP Revenues Have Room to Zoom Infonetics Research said Voice over IP service providers in North America, Europe and the Asia Pacific regions saw their revenues double between 2004 and 2005.
InternetNews April 4, 2005 Sean Michael Kerner	IDC: A Boom in VoIP New stats project residential VoIP growth to explode over the next five years.
InternetNews August 20, 2007 Barbara Darrow	EMC in VoIP Management Game EMC is broadening its Voice over IP horizons with the release today of new performance tracking and reporting capabilities for VoIP devices.
InternetNews June 15, 2004 Sean Michael Kerner	Study Says Big Players To Dominate VoIP Mercer Management also finds that lower priced Internet calls still trump quality issues.
InternetNews October 4, 2004 Colin C. Haley	Cox Tabs VoIP Markets The cable firm Cox Communications has released details of its residential and business Voice over IP rollouts.
InternetNews February 6, 2004 Roy Mark	FCC to Address VoIP Issues At next week's meeting, the agency will weigh regulating the emerging technology in general, and Pulver's Free World Dialup in particular.
CIO June 15, 2001 Jason Compton	Dial K for Knowledge With frantic researchers and frustrated analysts in mind, British Telecom created an online site that provides competitive information for its employees.
The Motley Fool July 21, 2006 Tom Taulli	Amdocs: Telecom's Best Friend Amdocs, a software developer for the telecom industry, has done something that's been fairly tough for companies in its sector to do in 2006 -- generate a positive return. Investors, take note.
The Motley Fool October 18, 2004 Chris Mallon	For Sale: Giant Phone Company With the asset write-offs complete, AT&T should start looking for a suitor.
InternetNews April 28, 2006 Tim Scannell	Voxbone Pitches Inbound VoIP Services Belgian VoIP service provider Voxbone hopes to be top dog in VoIP by providing low-cost numbers and a virtual presence to companies worldwide.