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InternetNews June 22, 2007 David Needle |
DeWayne Nelon, CEO, Ortiva Ortiva Wireless provides content providers with a hosted solution it claims delivers the smoothest video, clearest audio and richest multimedia experience to mobile users under highly variable conditions, i.e. poor reception. |
InternetNews March 5, 2009 Mike Elgan |
Apple's Epic E-Book Fail Amazon's new Kindle for iPhone represents a massive exploitation of the short-sightedness of Apple. Apple should have read this market better. |
U.S. Banker July 2007 Joseph Salesky |
Mobile-Phone Banking: Coming to a Bank Near You The mobile phone is moving beyond voice communication and is poised to change the landscape with mobile banking. |
InternetNews July 9, 2009 Michelle Megna |
Amazon Debuts Mobile Phone E-Commerce Site Amazon today unveiled the beta launch of AmazonWireless.com, a new Web site offering mobile phones and service plans from a selection of phones from AT&T and Verizon Wireless. |
CRM April 2011 Leonard Klie |
IVR Personalization: Strike the Right Balance Too much familiarity can repel customers, so IVR designers must take pains to build the right systems. |
InternetNews April 3, 2008 Andy Patrizio |
Survey Finds iPhone Users Don't Talk Very Much A report that shows that talking doesn't constitute the majority of iPhone users time. |
CRM January 2012 Leonard Klie |
Can Mobile and IVR Avoid a Fight? Customer interaction technologies should support one another, not compete. |
CRM April 1, 2007 Colin Beasty |
Business Problem: CSRs Are Inundated with Routine Customer Inquiries, Which Increases Wait Time and Reduces Agent Effectiveness. Tech Solution: Speech-enabled IVRs. Aspect Customer Self-Service... Cisco Unified Customer Voice Portal... VoiceObjects 6... |
CRM February 2015 David Myron |
Correct Problems Caused by Outdated Automation Systems 'Personalization should permeate the customer experience at every touch point.' |
The Motley Fool November 13, 2007 Dave Mock |
Coming Soon: the ChiPhone? Wireless-service provider China Mobile is in discussions with Apple to sell the iPhone in China. |
The Motley Fool May 31, 2007 Dave Mock |
Apple's iPhone: Who Really Wins? There's more to gain than lose from the upcoming iPhone. Investors, take note. |
InternetNews March 19, 2008 |
Google Sees Surge in Web Use on Hot Mobile Phones Google's efforts to develop search apps for Blackberry, Nokia users have paid off. |
Bank Systems & Technology December 23, 2007 Nancy Feig |
Mobile Banking Experiencing Increased Adoption Mobile banking is causing a flurry of activity in the U.S. financial services industry. |
Bank Systems & Technology December 23, 2007 Nancy Feig |
Banks Find Opportunity In Apple's iPod England's Nationwide Building Society has a history of being a technology trailblazer. It was the first financial services provider in the U.K. to launch an online bank, and now it is offering access to its online bank via the Apple iPhone and iPod Touch. |
InternetNews April 1, 2008 |
Microsoft Promises Full Web Browser For Mobile Microsoft answers Apple's lead with its own plans for graphics-intensive smartphone surfing. |
BusinessWeek August 13, 2007 Olga Kharif |
Tearing Down The Wireless Fortress Google's breakthrough at the FCC is just the latest threat to the telcos' mobile dominance. |
CRM August 1, 2007 Jessica Tsai |
iPhone: Friend or Foe? There are still many companies that aren't taking advantage of mobile marketing technology. Will high-end gadgets like the iPhone take mobile marketing to the next level? |
InternetNews July 16, 2007 David Needle |
Enter a Portal For Free iPhone Apps Leaflets is a mobile portal of free Web 2.0 applications optimized for the iPhone and other so-called "Mobile 2.0" phones. |
InternetNews March 16, 2009 David Needle |
Will Ads Be Key to Free iPhone Apps? Vdopia thinks its ad network can help keep the cost of iPhone apps low or free even as rumors of a 'Premium App Store' from Apple spread. |
BusinessWeek August 2, 2004 |
Jeff Bezos on Word-of-Mouth Power Says Amazon's CEO: "If you build a great experience, customers tell each other." That, he believes, is better than any TV advertising |
BusinessWeek April 25, 2005 |
P. Diddy Sees Bling in Ring The hip-hop star explains why he's moving into wireless service and how he expects to making money from music downloads |
Wall Street & Technology January 23, 2007 Greg MacSweeney |
SMS Messaging and Asynchronous Data/Voice Capabilities Will Shape 2007 Wireless Market SMS and text messaging will take center stage for financial organizations that support wireless access for clients, reports the chief wireless officer at Fidelity Investments. |
InternetNews January 14, 2008 David Needle |
Google Revamps iPhone Push Google's mobile ambitions aren't limited to devices running its Android software. |
The Motley Fool August 25, 2006 Rick Aristotle Munarriz |
Amazon Fights Back Amazon has a new weapon. You! It's still too early to gauge the success of Omakase, much less pronounce it, but now Amazon is hoping to raise the stakes again by rolling out its new aStore feature. |
InternetNews September 15, 2006 Tim Scannell |
Gary Warren, Chairman, CEO, AppForge Security and supply-chain dynamics have altered the wireless landscape, and Gary Warren's evolutionary intentions are set to make AppForge a force. |
PC Magazine February 26, 2009 Sascha Segan |
iPhones for Verizon? iPhones for Everyone! Of course Apple wants to bring the iPhone to Verizon. There's just one big hitch. |
PC Magazine May 24, 2006 Sascha Segan |
Motorola Q This excellent phone, e-mail, and Web surfing device will make Q a favorite letter for Verizon customers. |
Wired January 9, 2008 Fred Vogelstein |
The Untold Story: How the iPhone Blew Up the Wireless Industry The iphone is an explosive device that has forever changed the mobile-phone business, wresting power from carriers and giving it to manufacturers, developers, and consumers. |
InternetNews March 24, 2006 Erin Joyce |
Treb Ryan, CEO, OpSource Treb Ryan, the chief executive of OpSource, talks about software as a service, and ideas on which software sectors are at risk. |
PC Magazine June 6, 2007 Jim Louderback |
Apple's iPhone Will Fly . . . Then Flounder Lance is dead wrong. Once the initial fever wears off, U.S. sales will disappoint. |
Home Toys October 2005 Yuanzhe (Michael) Cai |
Look Ma! My Cell Phone Kills Mosquitoes Cell phones are no longer just tools for making phone calls. Phone makers have been busy developing new models that include advanced entertainment and information features. |
InternetNews June 2, 2006 Sean Michael Kerner |
Greg Papadopoulos, CTO, EVP of R&D, Sun Sun's CTO opens up about open source, the challenges of transition and why he's happy not to pay Google's electric bill. |
BusinessWeek August 8, 2005 |
At Motorola, "a Hop in Everybody's Step" CEO Ed Zander admits he hasn't checked every box on his to-do list. But he's happy to take credit for galvanizing innovation at Motorola. |
The Motley Fool December 3, 2008 Rick Aristotle Munarriz |
The Mall Is in Your Hand Amazon Mobile, a free app to give iPhone and iPod Touch owners the freedom to stroll Amazon's virtual aisles and make purchases right from their smartphones, is available now. |
InternetNews February 17, 2006 Tim Scannell |
Report: Amazon Tunes Into Music Downloads Online marketer Amazon hopes to expand its vast portfolio of services beyond books, apparel, music CDs, videos and almost everything else under the consumer sun into the digital music business. |
BusinessWeek April 25, 2005 Cliff Edwards |
What the Boys of Yahoo See Coming Yahoo co-founders envision a service that caters to you - anywhere - and an Internet both simpler and more powerful. |
Macworld July 2, 2007 Jason Snell |
Apple iPhone Groundbreaking wireless communicator really lives up to the hype. |
Search Engine Watch February 3, 2005 Chris Sherman |
Yahoo Offers New Y!Q Contextual Search Tool Yahoo has rolled out a nifty new tool that lets you use content you're viewing as the basis of a search query, providing results that are difficult to get otherwise without using advanced search commands. |
New Architect March 2002 Jonathan Eisenzopf |
Updating Your System Is VoiceXML right for your customer service strategy? |
InternetNews June 20, 2007 Stuart J. Johnston |
Apple's iPhone Conundrum The imminent rollout of Apple's iPhone has lots of consumers interested, but many are not yet willing to commit, an IDC survey finds. |
InternetNews October 19, 2007 Tim Scannell |
James Gosling, Vice President and Fellow, Sun The 'Father of Java' shares his thoughts on Java's future, open source and the U.S. as a third-world country... in terms of its networking mindset. |
The Motley Fool January 18, 2007 Tim Beyers |
Apple's iPhone: Properly Priced Is the iPhone expensive? Yes. But is that a mistake? No way. Instead, it's a deliberate strategy that, if history serves, is likely to do precisely nothing to dampen the enthusiasm of Mac addicts. |
BusinessWeek November 1, 2004 |
Why Son Is "Banging the Table" The Softbank president is betting his unconventional tactics will get higher-quality radio band for Japan's cell-phone newcomers. In this Q&A he explains his strategy. |
BusinessWeek August 1, 2005 |
Samsung's Goal: Be Like BMW Samsung is out to build a brand that people know instantly and desire. |
The Motley Fool July 11, 2008 Anders Bylund |
The iPhone and Oracle Oracle is doing its part to drag the iPhone into the enterprise market. |
BusinessWeek September 27, 2004 Moon Ihlwan |
Korea: Mobile Banking Takes Off While it's been tried before, in Korea and elsewhere, a memory chip makes the new service far easier to use -- and far more popular -- than earlier schemes. And for Korea's finance and cellular industries, it's a win-win deal. |
Popular Mechanics July 2008 Mike Kobrin |
iPhone Starts Mobile Voice Mail 2.0: Comparison Test There are now several services offering schemes to make voice mail easier. |
Bank Systems & Technology December 23, 2007 Nick Holland |
Forecasts Underestimate the Growth Potential for Mobile Banking Services in the U.S. Even a relatively muted uptake of mobile banking services among mobile subscribers can result in impressive numbers in the U.S., where mobile subscriber penetration has reached more than 80 percent of the population. |
InternetNews March 4, 2009 Alex Goldman |
Amazon Debuts Free Kindle App for iPhone Even though it's free, the new application is designed to coexist with Amazon's Kindle device. |
PC World August 22, 2007 Ryan Naraine |
How Far Can Web Apps Take the iPhone? Early applications let you Web cast baseball games, check gas prices, and network with friends, but true business software may require more than just Safari. |