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The Motley Fool December 12, 2005 Selena Maranjian |
Get the Best Service Be a happy consumer -- seek out exceptional service. Just taking your chances with a retailer can leave you with hassles and a headache. Here are some statistics on various companies with good customer service. |
The Motley Fool November 30, 2010 Selena Maranjian |
Get This 93% Edge This strategy could help you spot promising investments. |
InternetNews December 31, 2009 |
Tech Investors Bid Adieu to Lost Decade The decade was one to forget for technology investors. |
The Motley Fool June 11, 2009 Alyce Lomax |
Home Depot Drinks the Recovery Kool-Aid Home Depot calls a bottom, but let's just say that might be wishful thinking. |
The Motley Fool February 27, 2009 Anders Bylund |
Dell's Deep Discounts Are Expensive It looks like Dell has figured out how to grow market share in a slumping economy. But that small victory may come at a steep cost. |
The Motley Fool May 29, 2009 Anders Bylund |
Dell: Still Profitable and Poised to Pounce Dell is still making a profit even at the worst of times; the company looks very well positioned to make a full recovery when the economy shows up again -- and then leverage its market position to become bigger than before. |
The Motley Fool May 15, 2007 Tim Beyers |
United's Unfriendly Skies The airline industry suffered its worst service rating in seven years. Unfriendly skies won't produce smiling shareholders. Straighten up and fly right, United. |
The Motley Fool April 28, 2011 Aimee Duffy |
Customer Service Keeps This Airline in the Clouds Southwest Airlines shows LUV for its customers, employees, and shareholders. |
The Motley Fool October 27, 2011 Dan Caplinger |
Has Southwest Airlines Become the Perfect Stock? With decades of outperformance behind it, the company clearly has what it takes to make a good attempt to fly higher toward perfection. |
PC World July 2005 Stephanie Layton |
Hidden Costs of Dell's $4 Gift Check Free money sent to recent Dell PC purchaser turns out to be anything but. |
The Motley Fool January 15, 2010 Rick Steier |
This Stock Has Soared for a Generation There are many reasons why Southwest stands out in the airline industry. At its core, it's all about the employees. |
CRM September 1, 2009 Christopher Musico |
Jetting to a Better Customer Experience The airline industry is looking for a flight plan to combat the headwind of low satisfaction scores. |
InternetNews June 30, 2009 Don Reisinger |
What Apple Does Right What are Steve Jobs and company doing to maintain one of the best customer satisfaction ratings in the business? |
The Motley Fool March 20, 2006 Alyce Lomax |
Dell: Destination India News agencies are abuzz over Dell's increased Indian plans. Should investors be excited? |
BusinessWeek June 19, 2006 Louise Lee |
Dell: Facing Up To Past Mistakes Dell's cost-cutting efforts have alienated its customers. But Richard Hunter, Dell's new head of customer service, hopes to change that. |
The Motley Fool March 21, 2007 Selena Maranjian |
Make Your Child a Millionaire By investing intelligently, anyone can get to a million in a lifetime -- starting with just a few hundred bucks. And no matter your age, there's no better time to start than now. |
The Motley Fool October 29, 2004 Steven Mallas |
AOL's Viral Marketing The ISP will now provide gratis antivirus protection to its subscribers. Shareholders will be watching to see how the promotion of the upcoming upgrade clicks (or doesn't click) with consumers. |
The Motley Fool August 22, 2007 Seth Jayson |
Back-to-School Hell for Dell It remains to be seen if its new/old focus on the customer can actually pull the company out of its nosedive. Shorter-term, shareholders need to wonder if Dell's inability to move product will come back to bite it in the assets next quarter. |
The Motley Fool April 5, 2007 Matt Koppenheffer |
Dueling Fools: Dell Bull Michael Dell's return to the CEO post may not be the cure-all, but he does own around 10% of the stock and has a major vested interest in whipping Dell back into shape. Now's the time to buy in. |
The Motley Fool September 15, 2006 Tim Beyers |
Look Who's Buying Dell! But why do investors like this stock? Here's a reader sample. |
BusinessWeek June 19, 2006 Brian Hindo |
Satisfaction Not Guaranteed How cost-cutting can backfire when it ignites consumer rage. |
The Motley Fool July 24, 2006 Stephen Ellis |
Dell Joins the Blogerati In the wake of the earnings miss last Friday, the Dell blog may be quite useful for investors. |
The Motley Fool August 13, 2004 Steven Mallas |
Will Buyers Embrace AOL's PC? The Time Warner unit wants to get into the PC business. Will the computers crash as often as the service? |
The Motley Fool January 18, 2007 Ryan Fuhrmann |
You Are Now Free to Invest About the Country Southwest shares should be on any savvy investor's radar screen. |
BusinessWeek February 19, 2007 Byrnes & Burrows |
Where Dell Went Wrong In a too-common mistake, Dell clung narrowly to its founding strategy instead of developing future sources of growth. |
The Motley Fool October 2, 2006 Emil Lee |
Dude, I'm Buying Some Dell! If these reasons for being bullish on Dell's long-term prospects sound simple and straightforward, it's because they are. Investors, take note. |
The Motley Fool April 20, 2011 Jordan DiPietro |
Should You Buy and Hold Southwest Airlines? Does this company have the traits of a good retirement stock? Generally speaking, I like to see a beta below 1.2 for retirees. In this case, Southwest Airlines fits the bill. |
The Motley Fool March 21, 2006 Tim Beyers |
Some Airlines Are Losing It Amid lost bags and poor service, some carriers may be poised to emerge. The days of ignoring U.S. carriers may be coming to an end for investors. |
The Motley Fool April 23, 2004 Selena Maranjian |
Deciphering Ticker Tapes Ever wonder how to make sense of TV stock tickers, where you might see something like "PEP10.000s35.38"? |
The Motley Fool November 20, 2009 Anders Bylund |
Delve Into Dell's Misery Dell is falling behind the competition. The third quarter should have been a solid success but came in closer to a limp squib. |
The Motley Fool November 7, 2006 Matt Koppenheffer |
Dell's Dull, Dude! The computer market isn't what it used to be, but Dell is finding other ways to grow and still does PCs pretty well. With a recent upgrade from a Goldman Sachs analyst, the stock is now officially a turnaround candidate. |
Knowledge@Wharton |
Dell: It's Time to Diversify, Dude Dell is now reworking its bare-bones formula in an attempt to branch out from the PC market into more sophisticated, and profitable, computer systems. |
BusinessWeek October 15, 2009 |
Dell: Then and Now A look at Michael Dell's shifts in strategy. |
InsideFlyer March 2014 |
Customer Satisfaction Forrester Research has released the results of its Customer Experience Index 2014, and Southwest Airlines ranked #1. On the hotel side of the equation, Courtyard by Marriott ranked #1. |
The Motley Fool August 12, 2006 Rick Aristotle Munarriz |
The Fool Looks Ahead Monday: China's NetEase starts off the trading week... Tuesday: Are investors worried that the housing bubble bursting will hurt Home Depot?... Wednesday: Hurd is the word at Hewlett-Packard... etc. |
The Motley Fool April 16, 2004 W.D. Crotty |
The High Price of LUV Southwest Airlines continues its long string of profitable quarters. |
The Motley Fool January 5, 2005 Selena Maranjian |
Dell's Scary Efficiency Even when companies get huge, they can keep growing quickly. As you evaluate various companies as possible investments for your portfolio, ask yourself how driven they are to keep improving. |
The Motley Fool August 15, 2006 Alyce Lomax |
Home Depot Dodges Distress Investors seem unfazed by predictions of a rocky second half. Investors have plenty of reasons to keep monitoring Home Depot's management. At the moment, the hardware chain seems more like one to watch than one to buy. |
BusinessWeek October 10, 2005 Lee & Thornton |
Hanging Up On Dell? Gripes about tech support are on the rise, and the PC king is scrambling to upgrade. |
The Motley Fool April 4, 2011 Chris Hill |
This Company Still Doesn't Get It We have things to say on Transocean and Southwest Airlines. |
The Motley Fool August 17, 2007 Jeremy MacNealy |
Fool on Call: Building a Better Home Depot Home-improvement giant Home Depot is making important investments to improve the "shopability" of its stores. In a challenging environment, the big box retailer is focusing more on what it can do from within to remain competitive. |
The Motley Fool January 19, 2005 Jeff Hwang |
Southwest Stays Profitable Though the numbers disappointed, Southwest's fourth-quarter profit stands out in a mostly unprofitable industry. |
The Motley Fool March 13, 2008 Tim Beyers |
Southwest? Or Southworst? The discount carrier grounds planes for safety inspections. |
InternetNews July 13, 2009 |
Dell Drops After Stocks Soar Dell sees some hopeful signs, but plenty of pressures too. |
The Motley Fool October 16, 2009 Chris Jones |
This Airline May Have the Right Idea Since reporting a year ago its first quarterly loss in 17 years, Southwest has clearly struggled to return to its winning ways. |
The Motley Fool May 24, 2007 Rick Aristotle Munarriz |
Dell Dude Hired as Wal-Mart Greeter Dell strikes a deal with the world's largest retailer to make a point. Selling Dell desktops through roughly 3,500 Wal-Mart locations starting June 10 will be a humbling departure for the company. |
InternetNews February 5, 2007 Ed Sutherland |
Dell: 'We'll Fix This Business' In a memo to employees, Michael Dell presents his plan for the near future. ' |
The Motley Fool November 25, 2008 Rich Smith |
Dell Turns on a Dime In its quarterly earnings Dell managed to report the complete opposite of what analysts had expected. |
PC World March 2003 Grace Aquino |
On Your Side: Short Warranty on Dell's Software Time limits on free tech support may start from the day a product ships. |
BusinessWeek November 7, 2005 Gene G. Marcial |
Southwest Airlines Wings North Airlines have been out of favor on Wall Street. |