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IndustryWeek
November 1, 2007
David Blanchard |
Will Your Logistics Provider Respect You in the Morning? Customer Respect Index measures how well companies respond to online communications from customers.   |
Insurance & Technology
October 12, 2004
Wendy Toth |
A Matter of Respect Study finds that insurers need to sharpen Web-based courtship. |
Insurance & Technology
June 21, 2010
Nathan Golia |
Direct Auto Writers Top Traditional in Online Experience: Forrester Though auto insurers haven't been in the game as long as some other financial services firms, online-first companies like Progressive and Geico have effectively implemented best practices, a Forrester study says. |
Insurance & Technology
July 12, 2006
Maria Woehr |
Digging for Dollars The insurance agent often is portrayed as going door to door with an oversized briefcase brimming with paper applications. While that might have been so in the 1950s, today, selling insurance means connecting with the customer, and it takes more than just a smile and a shoeshine. It takes knowledge. |
InternetNews
March 29, 2005
Tim Gray |
Report Finds Banks Sloppy With Your Info Report by the The Customer Respect Group says banks and insurance companies most likely to hand out personal information. |
Insurance & Technology
March 10, 2010
Anthony O'Donnell |
Thrivent Notifies Members of Breach of Unsecured Personal Information Laptop stolen from Pennsylvania office contained personal information, including name, address, social security number and health information. |
CRM
March 1, 2006
Coreen Bailor |
Statistically Speaking 68% said they would tell family and friends about their negative experiences... Connecting the field and the office is a top strategic priority for 88% of best-in-class firms... etc. |
