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InternetNews November 21, 2005 Tim Gray	Reuters Connects IM Players The new instant messaging service for financial institutions will save a paper trail for compliance purposes.
Inc. June 10, 2002 Anne Stuart	IM Etiquette 101 Read these tips for using instant messaging wisely at work.
InternetNews September 26, 2006 David Needle	Enterprise Software Strives For Consumer Simplicity Enterprise software vendors are increasingly looking to easier user interfaces and Web 2.0 technology to enhance the usefulness of their applications.
AFP eWire January 10, 2005	Instant Messaging: The Next Online Donation Tool? Even though you're probably not maximizing the potential of email with donors, are you recognizing that IM and mobile text messaging is rapidly catching up to email in usage?
InternetNews November 10, 2005 Tim Gray	IM Use Is Surging, Says (IM Provider) AOL The popularity of instant messaging continued to grow this year, as many Americans embraced the technology both for personal and business purposes, according to a new survey.
PC World May 22, 2007 Liane Cassavoy	Meebo Tops in Web-Based IM Services Six free online instant messengers: eBuddy, ILoveIM, Imhaha, Kook IM, Meebo, and RadiusIM.
InternetNews March 29, 2004 Robyn Greenspan	IM Spam Expected to Triple As if spam wasn't annoying enough, unwanted messages are popping up on instant messaging screens too.
InternetNews February 28, 2007 David Needle	Sybase Looks to Secure Instant Messaging Latest addition to the iAnywhere suite adds presence and security features to instant messaging.
PC World July 2006 Yardena Arar	Cell Phone Fees That Sneak Up on You New services are designed to add a few bucks to your monthly bill.
CIO November 1, 2002 John Edwards	Sending a Message Instant messaging software goes corporate.
InternetNews March 16, 2005 Tim Gray	FIMA Conference Focuses on IM Security The Financial Services Instant Messaging Association looks to vendors to secure enterprise IM networks.
CIO June 15, 2005	Corporate Message Policies Fall Short Though more companies are training employees in the proper use of e-mail, more than a third of survey respondents either didn't know or weren't sure about the difference between electronic records that need to be retained and insignificant messages that may be deleted.
InternetNews July 19, 2005 Sean Michael Kerner	IM Accounts to Number in The Billions Instant messaging and enterprise instant messaging should continue to grow.
Inc. October 2005 John Fried	Is Instant Messaging an Instant Menace? IM, e-mail's little brother, isn't just for teenagers anymore. But it causes some problems in a corporate environment.
Insurance & Technology May 18, 2004 Julie Gallagher	SPIM Gaining Ground on Spam IM is becoming the conduit of choice for senders of unsolicited messages.
PC World May 24, 2001 Tom Spring	Who's Reading Your Instant Messages? Privacy advocates warn of greater vulnerability as popular application migrates to more devices...
PC World May 30, 2002 Frank Thorsberg	Instant Messaging Etiquette Follow our ten tips for proper IM manners...
InternetNews September 2, 2004 Roy Mark	Study: Workers Find IM a Mixed Blessing As workplace instant messaging use increases, most find it a positive, although concerns linger.
The Motley Fool August 24, 2004 Alyce Lomax	IM Gets Down to Business An AOL survey shows, not surprisingly, that instant messaging (IM) is on the rise. Soon, younger workers may prefer IM to the telephone. Perhaps corporations had better think about their IM policies.
PC World October 2002 Frank Thorsberg	How Secure Is Instant Messaging? Companies balance convenience with safety concerns.
Bank Technology News January 2004 Karen Krebsbach	IM Regs Loom For Wall Streeters Until the SEC acts, firms will follow NASD guidelines on instant messaging.
Entrepreneur January 2003 Mark Henricks	Instant Mess Grab the spackle. Instant messaging is the latest crack in your business's security.
The Motley Fool February 21, 2006 Alyce Lomax	AIM Aims for Business Time Warner's AIM hopes corporate users will pay up.
Wall Street & Technology October 27, 2003 Jim Middlemiss	IT Challenge When it comes to instant messaging, financial services firms must grapple with the fundamental question: Do you allow the deployment of multiple platforms or limit users to only one?
Wall Street & Technology January 5, 2007	IM Invasion A new TowerGroup research note explores the pervasiveness of instant messaging in securities firms and discusses the reasons behind its popularity.
U.S. Banker January 2009	IM Everywhere Banks have had to log the instant messages of their employees for several years now. More lightly regulated areas of the financial markets, however, such as hedge funds and the credit default swaps market, have not had the same requirements. That's probably going to change.
InternetNews March 4, 2004 Colin C. Haley	AOL Eyes Enterprise, Mobile IM Growth Partnerships with corporations and mobile carriers are key to making IM mainstream, an AOL executive said.
InternetNews March 20, 2006 Ed Sutherland	ScanSafe Intros IM Security Management Instant messaging is a popular way for workers to communicate. It is also gaining popularity as a way for attackers to spread viruses, according to ScanSafe, the latest firm looking to secure enterprise IM.
The Motley Fool April 5, 2005 Tim Beyers	Would You Pay for Safe IM? Security holes in instant messaging may yield profits in unexpected places.
The Motley Fool June 10, 2004 Alyce Lomax	AOL Aims at Business Today, Time Warner's America Online unit, which offers the most popular instant messenger client, AIM, said it has teamed up with several companies to offer a more business-friendly version of the software.
New Architect March 2003 Joseph C. Panettieri	Instant Payback Despite standards concerns, corporations look to unlock the value in instant messaging
The Motley Fool April 1, 2004 Tim Beyers	The Business End of IM Instant Messaging gets bigger every day, partly do to the effect spam is having on email. For real investment opportunity to arise in this market, spim must be stopped.
PC World July 19, 2002 Frank Thorsberg	Is IM a Sieve for Corporate Secrets? Businesses find instant messaging both help and headache, when security concerns surface.
CIO September 15, 2003 Geoffrey James	Auditing the Chat Line You've got instant messaging. And the accountants and regulators may want to take a look at it someday. Especially if you are in the financial services industry, instant chat missives are subject to the same kinds of document retention rules that govern paper documents and e-mail messages.
Inc. June 13, 2002 Anne Stuart	IM Legal Primer Instant messaging is evolving into a serious business tool -- with serious legal and security risks as well.
Commercial Investment Real Estate Mar/Apr 2006 Sara Drummond	IM Connected Commercial real estate brokers say instant messaging's real-time communication speeds business transactions.
The Motley Fool March 2, 2004 Mark Mahorney	IM Convergence Heats Up Instant messaging is quickly becoming a profitable information hub.
Bank Systems & Technology December 1, 2006 Nancy Feig	Instant Messaging Gets Delayed Treatment IM is spreading like wildfire in the business world because of its ability to provide real-time communications. One of the biggest questions surrounding business use of IM is whether to host your own service or use public IM services, such as AOL Instant Messenger.
Wall Street & Technology March 21, 2006 Cory Levine	IM: Real-Time Problems With Wall Street increasingly utilizing instant messaging (IM), financial firms must take the appropriate measures to ensure compliance with SEC rules 17a-3 and 17a-4, as well as individual NYSE and NASD mandates governing electronic communications.
CFO May 1, 2004 Esther Shein	Will IM Pay? Backers say instant messaging will revolutionize the way businesses work. They may be right.
PC Magazine December 30, 2003	IM Spam, Spam I Am You don't have to put up with spam coming at you when you're iming. Here's what you need to know.
Bank Technology News December 2002 Mark Bruno	Taming the Wild Frontiers of Instant Messaging A technology initially meant for teenagers, instant messaging is sweeping the financial world so fast it's become difficult to control. Hip to a hot new communication tool, financial executives are intent on benefitting from its power firmwide.
Wall Street & Technology February 12, 2004 Jim Middlemiss	To Be or Not to Be an IM Shop? Financial-services firms are divided when it comes to allowing instant messaging. Many warn they don't have a choice.
InternetNews October 15, 2004 Sean Michael Kerner	Enterprising the Instant Message Research looks at the use of public Instant Messaging during the workday over those implemented by corporations.
InternetNews September 9, 2005 Sean Michael Kerner	IM Market Chat: From Text to VoIP A panel of IM vendors talks about security, Google's entrance into the space and the future of Instant messaging.
InternetNews June 26, 2007 Sean Michael Kerner	Gartner: Instant Messaging Reigns Supreme By 2013, instant messaging will be the primary mechanism for real-time communications, research firm says.
PC World May 28, 2002 Frank Thorsberg	Worms Crawl Toward Instant Messaging IM users should become more security-conscious as IM spreads across devices and invites viruses...
InternetNews September 3, 2004 Ryan Naraine	Edmund Fish, General Manager, AOL Desktop Messaging The general manager of America Online's desktop messaging unit talks about IM interoperability, innovation and the state of the corporate IM market.
InternetNews June 21, 2004 Michael Hall	AOL and Yahoo Sound Enterprise IM Retreat Enterprise IM must be feeling pretty lonely about now. Two of the largest public IM providers are pulling back from offering services for big business.
InternetNews October 21, 2005 Tim Gray	FIMA Looks Toward Interoperability The Financial Services Instant Messaging Association held a roundtable to discuss issues of interoperability and the future of enterprise instant messaging.