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PHONE+ |
PHONE+ Asks: How Will Carrier Consolidation Impact the Agent Channel? Several agents weigh in on this question. |
PHONE+ |
Back to Basics: Channel Partners Fact Book 2011 An editorial regarding the inspiration and intention of the Channel Partners Fact Book guide for telephony agents. |
Insurance & Technology March 24, 2005 Paul McDougall |
CSC Wins Contract With Chinese Insurer IT services vendor Computer Sciences Corp. said that it has won a $17.6 million, five year software and services contract from China's China Pacific Property Insurance Co. |
Insurance & Technology March 9, 2007 |
Techwatch Content Search... Identity Compliance... Document Management... Underwriting... etc. |
PHONE+ May 25, 2010 |
Ethical Dilemma No. 4: First Quote or Ink Wins? Policies for preventing quoting conflicts between competing agents working with the same master agent. |
CRM September 2007 Ian Jacobs |
Across the Universe Contact center managers have begun to examine this idea of the universal agent, agents theoretically capable of handling any contact, via any channel. |
PHONE+ September 16, 2009 Lynn McCullough |
Agents Identify 7 Best Practices for Channel Managers Agents share their points of view on what can be done on a daily basis to ensure the best possible customer experience. |
The Motley Fool August 7, 2006 |
Buying Insurance: Directly or Through Agents? Sometimes -- but not always -- you'll find the best prices by skipping the middleman. Here's some insurance-buying advice. |
CRM July 2013 Barton Goldenberg |
Happy Agents, Happy Customers Increased agent productivity leads to increased satisfaction. |
PHONE+ March 23, 2010 |
Do Agents Have a Chance Fighting Mass Terminations from Carriers? Telecom experts off their opinions on how agents might be able to deal with carrier downsizing. |
The Motley Fool April 21, 2004 Selena Maranjian |
Where to Buy Insurance An agent might be your best bet, but there are other options. |
The Motley Fool September 12, 2005 |
Where to Buy Insurance Is it better to buy insurance through an agent, through a website, or directly from an insurance company? Here are some answers. |
The Motley Fool February 16, 2007 Dan Caplinger |
Have an Agent in Your Corner Buying a house is stressful enough without having to worry about whether you can trust the real estate agent you're working with. By using a dedicated buyers' agent, you can make sure your agent is working for you. |
PHONE+ November 24, 2009 |
Ethical Dilemmas in the Channel Josh Anderson, CEO of Telephony Partners presents ethical dilemmas that have happened in the indirect sales channel. Suppliers and partners provide their input on how to handle the dilemmas. |
PHONE+ December 30, 2009 |
Channel 101 -- PHONE+ Fact Book 2010 An updated primer of telecom industry basics. |
The Motley Fool May 26, 2004 |
Choosing the Right Real Estate Agent A good agent can serve you very well -- so choose carefully. |
PHONE+ January 26, 2010 |
Ethical Dilemmas in the Channel, Part 2 Should agents share commissions with customers? |