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CRM July 1, 2005 Marshall Lager |
You Got Your PRM in My CRM How are the changes that channel management systems and their providers are experiencing going to play out? |
CRM May 1, 2007 Colin Beasty |
Business Problem: A company must design and manage a visually appealing interactive storefront for its Web site. Tech Solution: E-catalog software -- BroadVision E-Commerce... NetSuite ECommerce... Oracle iStore... |
InternetNews June 26, 2006 Michael Hickins |
A Sales View of The Inside Salesforce.com offers companies a way to manage their partners as efficiently as they manage their sales force. |
CRM August 1, 2006 Colin Beasty |
Secret of My Success: PRM Goes VARs(ity) A software manufacturer finds that Siebel functionality fits. |
CRM August 2004 Emmy Favilla |
What's in it for Me? Five strategies for encouraging partners to embrace CRM. |
CRM April 8, 2011 Mike Morgan |
CRM Is Only Half of the Story Ensuring your sales team is on your side |
CFO January 1, 2002 Scott Leibs |
Ready for PRM Time? Partner relationship management software can be used to track the handling of sales leads, push product news, and refine forecasts when dealing with channel partners. |
CRM January 2008 Marshall Lager |
Fine-Tuning the Channel They're not exactly employees, and they're not quite customers, but your channel partners can be equally important - and you can't just direct them by remote control. |
CRM December 1, 2006 Colin Beasty |
Power to the People Extending power to partners was a big part of Salesforce.com's Winter '07 release. Companies will be able to track and publish partner success metrics to partners' homepages. |
CRM June 1, 2006 Marshall Lager |
How to Trust and Have Funnel By getting its internal salespeople and channel partners onto BlueRoads, IP communications front-runner Avaya now exceeds 12-month goals in 30 days. |
CRM June 2004 Jason Compton |
How to...encourage channel partners to adopt CRM Take these four steps to bring channel partners into your CRM strategy. |
CRM July 1, 2009 Christopher Musico |
Re:Tooling -- Partner Relationship Management: Rousing from a Slumber The PRM market - often seen as a quiet backwater - may be entering a revival, particularly among B2Bs. |
CRM January 17, 2012 Judith Aquino |
Infor Launches New Marketing Suite Multichannel campaign management tools and analytics let marketers deliver comprehensive messages. |
Inc. January 2007 Michael Fitzgerald |
CRM Made Simple New software to supercharge your sales. |
CRM July 1, 2003 Jim Dickie |
One Subtle Shift Begets a Major Change in Results Partner relationship management should be about helping make sales, not simply tracking them. |
CRM October 2006 Bannan & Ellison |
The 2006 Elite Enterprise Suite CRM: Glenmede Trust Company... Midmarket Suite CRM: Pacific Coast Feather... SMB Suite CRM: POS Supply Solutions... etc. |
CRM July 18, 2010 Lauren McKay |
NetSuite Sweetens E-Commerce with Social NetSuite is calling the new components of its social shopping platform Fluid Social, which will provide users with analytics around the online stores, online marketing, search engines, and now social media. |
CRM September 2015 Michael Vickers |
Is Your CRM System Aligned with Your Entire Business? For peak efficiency, your enterprise solution needs to wear many hats |
CRM June 2003 Paul Greenberg |
PRM Is Not So Different From CRM After All Channel partners are salespeople, too. It's time we recognize the relationship for what it actually is. |
CRM November 5, 2012 Judith Aquino |
Moxie Software Joins Forces with Microsoft Customers get joint access to Spaces by Moxie and Microsoft Dynamics CRM. |
CRM March 2003 Jason Flynn |
New & Noteworthy TechExcel Inc. released its FrontOffice 4.0 for small and midsize business sales, marketing, and customer support... Interactive Intelligence Inc. has released two new products... NetLedger Inc. has launched its NetSuite 8.6, which will include enhanced partner relationship management capabilities... etc. |
CRM March 1, 2004 Michael Fields |
Cingular Wireless Cingular employed CRM because its goal was to build a world class sales organization. To attract professional B2B salespeople we wanted to have common sales processes, along with the best tools available to support their needs. |
CRM December 2013 Leonard Klie |
Overcome Multichannel Customer Service Challenges Effective strategies start with talking to customers. |
CRM July 2003 Martin Schneider |
New & Noteworthy ACCPAC has released version 5.5 of its CRM suite... PRM ChannelWave Software announced the availability of its new Mid-Market Edition... Concerto Software has released the newest version of its outbound customer contact solution... etc. |
CRM November 15, 2004 Coreen Bailor |
Integration Aids Channel Management Creating true ties with partners helps to optimize sales results. |
HBS Working Knowledge June 12, 2006 Rangan & Bell |
The Promise of Channel Stewardship Companies need a new strategy for going to market, says Harvard marketing professor V. Kasturi "Kash" Rangan in his new book, Transforming Your Go-to-Market Strategy. |
CRM October 2014 Barton Goldenberg |
The True Price of Channel Optimization Why meeting your customers where they prefer is key to your business survival. |
InternetNews March 3, 2004 Kevin Newcomb |
NetSuite 9.5 Adds Billing, Analytics and Communications Features The new features include line-item billing, customer mining and segmentation tools, and no-click e-mail integration. |
CRM September 2003 Guglielmo et al. |
The 2003 Market Leaders (Part 2) Which vendors are leading the industry? CRM magazine scrutinized CRM suite vendors and related categories to uncover the top-five leaders in each category: enterprise CRM, mid-market CRM, analytics, contact center outsourcers, and consulting firms. |
CRM April 3, 2013 |
Tracx Releases Social Leads to Tie Sales and Social The tool organizes people by where they are in the sales process and enables companies to target them at those levels. |
PHONE+ December 22, 2009 |
What Was the Most Significant Development in the Indirect Channel in the Last Decade? Telecom executives weigh in on the most significant development in the indirect channel industry. |
PHONE+ May 22, 2009 Cara Sievers |
Q&A With One Communications' Channel Chief Michael Fair In order to facilitate more closely focused and more localized channel management, Massachusetts-based One Communications, announced plans to grow its channel management team by 50 percent this year. |
CRM April 2004 Lisa Picarille |
The Art of War Enterprise CRM vendors and hosted service providers are in a heated battle against traditional midmarket CRM vendors for market share. In the end it is the customers who will win. |
CRM January 2006 Barton Goldenberg |
CRM: The Past and the Future Born of contact management applications 25 years ago, enterprise software systems have come a long way. |
HBS Working Knowledge July 26, 2006 Sean Silverthorne |
The Strategic Way to Go to Market Too often channel strategies develop when a product is ready to go to market. But a last-minute approach leaves a lot of efficiencies and synergies by the wayside, says V. Kasturi Rangan. Enter the concept of the "channel steward." |
Bank Technology News April 2001 David Rountree |
Small Banks Move toward CRM One Step at a Time Even comprehensive deployments for large institutions normally proceed one channel at a time, including integration with each line of business within the channel... |
InternetNews January 22, 2004 Dan Muse |
NetSuite Adds Business Insight by the Dashboard Light The San Mateo, Calif.-based ASP claims that its new dashboard features let businesses of all sizes keep tabs of sales, marketing, customer service, financials, and e-commerce information -- as only a tightly integrated, Web-based application suite can. |
CRM September 1, 2009 Jessica Tsai |
The 2009 Elite - Wrigleyville Sports Brings It Home With NetSuite, a retailer scores a run, a basket, a touchdown, and a goal. |
CRM July 2014 Sarah Sluis |
4 Ways to Master Omnichannel Selling Salespeople must track the customer journey across multiple channels and be more collaborative than ever. |
CRM August 2011 |
The 2011 CRM Market Leaders Spending on CRM software is expected to see the largest increase of all the application software markets worldwide. Here's a look at the market leaders. |
CRM February 2004 Jason Compton |
Expert Advice No one should be better at using CRM than CRM vendors themselves. Here, they reveal their inside strategies. |
PC Magazine February 17, 2004 Kathy Yakal |
A Satisfying Business Suite Going beyond its accounting roots, NetSuite 9.1 incorporates a very capable small-business accounting product with ERP, CRM, and e-commerce functions. |
Bank Technology News January 2002 Joseph McKendrick |
Branch Automation Tools Open New Channels The newest technology focuses on helping data to be everywhere at once... |
CRM August 2007 Marshall Lager |
Monitoring the Partners NetSuite helps computer monitor manufacturer ViewSonic revamp its PRM capabilities for better insight and communication. |
Bank Systems & Technology June 1, 2005 Peggy Bresnick Kendler |
Contact/Call Centers No longer just about back-office servicing, contact and call centers now provide banks with an opportunity to nurture customer relationships. |
CRM July 2014 Barton Goldenberg |
Forging the Next CRM Frontier Integrated technologies hold great promise for the future of CRM. |
CRM October 2015 Leonard Klie |
On the Scene -- Customer Service Experience: Explore New Channels, but Invest Wisely Conference speakers urge companies to integrate channels for a seamless customer experience |
Bank Systems & Technology November 1, 2006 Nancy Feig |
Integrating the Channels Financial institutions are juggling numerous channels and the multitude of ways in which they touch customers. Many banks are actively looking to integrate those delivery channels more strategically. |
CRM September 2007 |
The 2007 Market Awards: Enterprise Suite CRM The enterprise suite CRM market is at a critical point in its evolution. |
CRM December 2003 Ginger Conlon |
A Winning Formula Top executives from five leading vendors voice their opinions on how companies can unite sales and marketing to create a customer-centric organization. |