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CRM
July 1, 2005
Marshall Lager
You Got Your PRM in My CRM How are the changes that channel management systems and their providers are experiencing going to play out? mark for My Articles similar articles
CRM
May 1, 2007
Colin Beasty
Business Problem: A company must design and manage a visually appealing interactive storefront for its Web site. Tech Solution: E-catalog software -- BroadVision E-Commerce... NetSuite ECommerce... Oracle iStore... mark for My Articles similar articles
InternetNews
June 26, 2006
Michael Hickins
A Sales View of The Inside Salesforce.com offers companies a way to manage their partners as efficiently as they manage their sales force. mark for My Articles similar articles
CRM
August 1, 2006
Colin Beasty
Secret of My Success: PRM Goes VARs(ity) A software manufacturer finds that Siebel functionality fits. mark for My Articles similar articles
CRM
August 2004
Emmy Favilla
What's in it for Me? Five strategies for encouraging partners to embrace CRM. mark for My Articles similar articles
CRM
April 8, 2011
Mike Morgan
CRM Is Only Half of the Story Ensuring your sales team is on your side mark for My Articles similar articles
CFO
January 1, 2002
Scott Leibs
Ready for PRM Time? Partner relationship management software can be used to track the handling of sales leads, push product news, and refine forecasts when dealing with channel partners. mark for My Articles similar articles
CRM
January 2008
Marshall Lager
Fine-Tuning the Channel They're not exactly employees, and they're not quite customers, but your channel partners can be equally important - and you can't just direct them by remote control. mark for My Articles similar articles
CRM
December 1, 2006
Colin Beasty
Power to the People Extending power to partners was a big part of Salesforce.com's Winter '07 release. Companies will be able to track and publish partner success metrics to partners' homepages. mark for My Articles similar articles
CRM
June 1, 2006
Marshall Lager
How to Trust and Have Funnel By getting its internal salespeople and channel partners onto BlueRoads, IP communications front-runner Avaya now exceeds 12-month goals in 30 days. mark for My Articles similar articles
CRM
June 2004
Jason Compton
How to...encourage channel partners to adopt CRM Take these four steps to bring channel partners into your CRM strategy. mark for My Articles similar articles
CRM
July 1, 2009
Christopher Musico
Re:Tooling -- Partner Relationship Management: Rousing from a Slumber The PRM market - often seen as a quiet backwater - may be entering a revival, particularly among B2Bs. mark for My Articles similar articles
CRM
January 17, 2012
Judith Aquino
Infor Launches New Marketing Suite Multichannel campaign management tools and analytics let marketers deliver comprehensive messages. mark for My Articles similar articles
Inc.
January 2007
Michael Fitzgerald
CRM Made Simple New software to supercharge your sales. mark for My Articles similar articles
CRM
July 1, 2003
Jim Dickie
One Subtle Shift Begets a Major Change in Results Partner relationship management should be about helping make sales, not simply tracking them. mark for My Articles similar articles
CRM
October 2006
Bannan & Ellison
The 2006 Elite Enterprise Suite CRM: Glenmede Trust Company... Midmarket Suite CRM: Pacific Coast Feather... SMB Suite CRM: POS Supply Solutions... etc. mark for My Articles similar articles
CRM
July 18, 2010
Lauren McKay
NetSuite Sweetens E-Commerce with Social NetSuite is calling the new components of its social shopping platform Fluid Social, which will provide users with analytics around the online stores, online marketing, search engines, and now social media. mark for My Articles similar articles
CRM
September 2015
Michael Vickers
Is Your CRM System Aligned with Your Entire Business? For peak efficiency, your enterprise solution needs to wear many hats mark for My Articles similar articles
CRM
June 2003
Paul Greenberg
PRM Is Not So Different From CRM After All Channel partners are salespeople, too. It's time we recognize the relationship for what it actually is. mark for My Articles similar articles
CRM
November 5, 2012
Judith Aquino
Moxie Software Joins Forces with Microsoft Customers get joint access to Spaces by Moxie and Microsoft Dynamics CRM. mark for My Articles similar articles
CRM
March 2003
Jason Flynn
New & Noteworthy TechExcel Inc. released its FrontOffice 4.0 for small and midsize business sales, marketing, and customer support... Interactive Intelligence Inc. has released two new products... NetLedger Inc. has launched its NetSuite 8.6, which will include enhanced partner relationship management capabilities... etc. mark for My Articles similar articles
CRM
March 1, 2004
Michael Fields
Cingular Wireless Cingular employed CRM because its goal was to build a world class sales organization. To attract professional B2B salespeople we wanted to have common sales processes, along with the best tools available to support their needs. mark for My Articles similar articles
CRM
December 2013
Leonard Klie
Overcome Multichannel Customer Service Challenges Effective strategies start with talking to customers. mark for My Articles similar articles
CRM
July 2003
Martin Schneider
New & Noteworthy ACCPAC has released version 5.5 of its CRM suite... PRM ChannelWave Software announced the availability of its new Mid-Market Edition... Concerto Software has released the newest version of its outbound customer contact solution... etc. mark for My Articles similar articles
CRM
November 15, 2004
Coreen Bailor
Integration Aids Channel Management Creating true ties with partners helps to optimize sales results. mark for My Articles similar articles
HBS Working Knowledge
June 12, 2006
Rangan & Bell
The Promise of Channel Stewardship Companies need a new strategy for going to market, says Harvard marketing professor V. Kasturi "Kash" Rangan in his new book, Transforming Your Go-to-Market Strategy. mark for My Articles similar articles
CRM
October 2014
Barton Goldenberg
The True Price of Channel Optimization Why meeting your customers where they prefer is key to your business survival. mark for My Articles similar articles
InternetNews
March 3, 2004
Kevin Newcomb
NetSuite 9.5 Adds Billing, Analytics and Communications Features The new features include line-item billing, customer mining and segmentation tools, and no-click e-mail integration. mark for My Articles similar articles
CRM
September 2003
Guglielmo et al.
The 2003 Market Leaders (Part 2) Which vendors are leading the industry? CRM magazine scrutinized CRM suite vendors and related categories to uncover the top-five leaders in each category: enterprise CRM, mid-market CRM, analytics, contact center outsourcers, and consulting firms. mark for My Articles similar articles
CRM
April 3, 2013
Tracx Releases Social Leads to Tie Sales and Social The tool organizes people by where they are in the sales process and enables companies to target them at those levels. mark for My Articles similar articles
PHONE+
December 22, 2009
What Was the Most Significant Development in the Indirect Channel in the Last Decade? Telecom executives weigh in on the most significant development in the indirect channel industry. mark for My Articles similar articles
PHONE+
May 22, 2009
Cara Sievers
Q&A With One Communications' Channel Chief Michael Fair In order to facilitate more closely focused and more localized channel management, Massachusetts-based One Communications, announced plans to grow its channel management team by 50 percent this year. mark for My Articles similar articles
CRM
April 2004
Lisa Picarille
The Art of War Enterprise CRM vendors and hosted service providers are in a heated battle against traditional midmarket CRM vendors for market share. In the end it is the customers who will win. mark for My Articles similar articles
CRM
January 2006
Barton Goldenberg
CRM: The Past and the Future Born of contact management applications 25 years ago, enterprise software systems have come a long way. mark for My Articles similar articles
HBS Working Knowledge
July 26, 2006
Sean Silverthorne
The Strategic Way to Go to Market Too often channel strategies develop when a product is ready to go to market. But a last-minute approach leaves a lot of efficiencies and synergies by the wayside, says V. Kasturi Rangan. Enter the concept of the "channel steward." mark for My Articles similar articles
Bank Technology News
April 2001
David Rountree
Small Banks Move toward CRM One Step at a Time Even comprehensive deployments for large institutions normally proceed one channel at a time, including integration with each line of business within the channel... mark for My Articles similar articles
InternetNews
January 22, 2004
Dan Muse
NetSuite Adds Business Insight by the Dashboard Light The San Mateo, Calif.-based ASP claims that its new dashboard features let businesses of all sizes keep tabs of sales, marketing, customer service, financials, and e-commerce information -- as only a tightly integrated, Web-based application suite can. mark for My Articles similar articles
CRM
September 1, 2009
Jessica Tsai
The 2009 Elite - Wrigleyville Sports Brings It Home With NetSuite, a retailer scores a run, a basket, a touchdown, and a goal. mark for My Articles similar articles
CRM
July 2014
Sarah Sluis
4 Ways to Master Omnichannel Selling Salespeople must track the customer journey across multiple channels and be more collaborative than ever. mark for My Articles similar articles
CRM
August 2011
The 2011 CRM Market Leaders Spending on CRM software is expected to see the largest increase of all the application software markets worldwide. Here's a look at the market leaders. mark for My Articles similar articles
CRM
February 2004
Jason Compton
Expert Advice No one should be better at using CRM than CRM vendors themselves. Here, they reveal their inside strategies. mark for My Articles similar articles
PC Magazine
February 17, 2004
Kathy Yakal
A Satisfying Business Suite Going beyond its accounting roots, NetSuite 9.1 incorporates a very capable small-business accounting product with ERP, CRM, and e-commerce functions. mark for My Articles similar articles
Bank Technology News
January 2002
Joseph McKendrick
Branch Automation Tools Open New Channels The newest technology focuses on helping data to be everywhere at once... mark for My Articles similar articles
CRM
August 2007
Marshall Lager
Monitoring the Partners NetSuite helps computer monitor manufacturer ViewSonic revamp its PRM capabilities for better insight and communication. mark for My Articles similar articles
Bank Systems & Technology
June 1, 2005
Peggy Bresnick Kendler
Contact/Call Centers No longer just about back-office servicing, contact and call centers now provide banks with an opportunity to nurture customer relationships. mark for My Articles similar articles
CRM
July 2014
Barton Goldenberg
Forging the Next CRM Frontier Integrated technologies hold great promise for the future of CRM. mark for My Articles similar articles
CRM
October 2015
Leonard Klie
On the Scene -- Customer Service Experience: Explore New Channels, but Invest Wisely Conference speakers urge companies to integrate channels for a seamless customer experience mark for My Articles similar articles
Bank Systems & Technology
November 1, 2006
Nancy Feig
Integrating the Channels Financial institutions are juggling numerous channels and the multitude of ways in which they touch customers. Many banks are actively looking to integrate those delivery channels more strategically. mark for My Articles similar articles
CRM
September 2007
The 2007 Market Awards: Enterprise Suite CRM The enterprise suite CRM market is at a critical point in its evolution. mark for My Articles similar articles
CRM
December 2003
Ginger Conlon
A Winning Formula Top executives from five leading vendors voice their opinions on how companies can unite sales and marketing to create a customer-centric organization. mark for My Articles similar articles