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Insurance & Technology
October 5, 2006
Maria Woehr |
Customer Insight SVP of customer operations Rick Roy is refocusing CUNA Mutual Group's technology to improve service, beginning with a systems consolidation effort designed to create a single view of the customer.   |
Insurance & Technology
October 10, 2007
Peggy Bresnick Kendler |
Rick Roy Improves Service Experience for CUNA Mutual Group CUNA Mutual Group's SVP of customer operations leads the drive to improve service for the company's customers, credit unions and their members. |
Insurance & Technology
December 21, 2004
Anthony O'Donnell |
CUNA's Roy 'Maps' IT Success At a time when many CIOs are outsourcing to maximize IT efficiency, Rick Roy, CIO, CUNA Mutual Group, is looking to mine his own employees' potential. |
Insurance & Technology
June 20, 2007
Lisa Valentine |
CUNA Mutual Group CIO Tom Gosnell Talks With I&T About The Company's Customer Operations Transformation CUNA Mutual Group CIO Tom Gosnell and his team are in the midst of a three-year customer operations transformation that includes merging more than 50 call centers into three and consolidating 37 product administration systems into a few applications. |
Insurance & Technology
September 27, 2009
Anthony O'Donnell |
Carrier Confidential: Technology Transformation Puts CUNA Mutual in a Stronger Position CUNA Mutual's IT organization revamped its technology infrastructure, building an agile foundation to help the carrier grow and respond to turbulent market conditions. |
Insurance & Technology
October 8, 2007 |
Rick Roy Draws Lessons from CUNA Mutual's Transformation Initiative The insurance company's former CIO and current SVP reflects on the lessons learned from the carrier's initiative to transform customer operations. |
Insurance & Technology
October 16, 2005
Maria Woehr |
Piehler Plans Retirement After more than 20 years with Northwestern Mutual, Barbara Piehler, SVP of information systems and CIO, will retire at the end of January 2006. |
CIO
January 1, 2014
Maryfran Johnson |
Traditional vs. Digital CIOs: Survey Reveals a Growing Divide CIO research reveals stark contrasts between traditional CIOs who focus more on internal operations and digital CIOs who expand IT's influence externally to work directly with customers and business colleagues. |
Bank Systems & Technology
May 6, 2004
Jennifer O'Herron, CallCenter |
Answering the Call Financial institutions continue to adapt cutting-edge call center technology to the needs of their very fussy customers. Here's a look inside some of the changing call centers they run. |
Insurance & Technology
April 20, 2005
Anthony O'Donnell |
Negotiating Success Bitter experience and restricted budgets have made insurance technology purchasers more disciplined, and a buyers' market has encouraged them to drive hard bargains. |
CIO
October 12, 2012
Maryfran Johnson |
What It Takes to Improve CIO Tenure CIOs, with their 5-year average tenure, are on the low end of the spectrum when compared to the longevity of their colleagues in the C-suite. |
Insurance & Technology
May 21, 2009
Nathan Conz |
CUNA Mutual Improves Sales with Voice Signature Technology CUNA Mutual develops voice signature technology and dramatically improves sales conversion rates in its call center. |
CIO
June 1, 2005
Stephanie Overby |
Turning IT Doubters Into True Believers Too many business leaders have little faith in IT's ability to deliver value. To save themselves -- and their businesses -- CIOs must change that negative perception into a positive belief in IT as a strategic partner. |
The Motley Fool
October 16, 2006
Dan Caplinger |
Get More Than You Pay For Although open-end mutual funds make up the majority of all mutual funds available to investors, there's another type that acts much differently. Closed-end mutual funds, carry with it inefficiencies that astute investors can observe and use to their advantage. |
CIO
Adam Dennison |
CIO magazine makes the digital leap CIO is taking a huge step in its own digital transformation: The November 1, 2015, issue of CIO magazine is our final edition in print. |
Insurance & Technology
September 5, 2006
Anthony O'Donnell |
Customer-Centric Cash Flow Insurers have continued to lag behind other industries in one of the most important contact points with customers: the exchange of funds. |
CIO
January 1, 2014
Kim S. Nash |
State of the CIO 2014: The Great Schism Digital strategist or traditional CIO? Our 13th annual State of the CIO research reveals the great career divide. |
Wall Street & Technology
July 1, 2005
Maria Santos |
Investor Distrust According to a recent survey, less than one-third of U.S. households agree that their mutual fund companies can be trusted to advertise honestly, outperform their competitors or even do the right thing. |
CIO
June 16, 2010
Maryfran Johnson |
BI: Useful Analytics Delivers Many Gifts Dedication to business intelligence and data analytics yields customers, productivity and credibility for IT. |
CIO
October 29, 2015
Maryfran Johnson |
Our farewell issue of CIO magazine The editor in chief of CIO magazine, says "our days in print are done," but our events and online offerings will continue to serve the IT leadership community. |
The Motley Fool
January 8, 2004
Selena Maranjian |
Beware the Year's "Best" Funds When picking a fund, don't fall for a fluke. |
The Motley Fool
January 7, 2004 |
Beating the Market Can an actively managed mutual fund consistently post market-beating returns? |
The Motley Fool
June 25, 2004
Tim Beyers |
Fund Independence Day Yesterday, the Securities and Exchange Commission turned up the heat on the mutual fund industry by requiring that funds maintain a board of trustees that is at least 75% independent from management. |
Insurance & Technology
January 7, 2008
Anthony O'Donnell |
Insurers Improve Claims Process Through IT Alliance Achieving optimal claims performance requires a high level of IT/business alignment to deliver high-tech, high-touch service. |
CIO
October 21, 2008
Jarina D'Auria |
2008 CIO Hall of Fame Meet the the 12 extraordinary men and women of the 2008 CIO Hall of Fame. |
Registered Rep.
October 1, 2006
John Churchill |
Investing on Faith Fees and performance may be at the top of the list of mutual fund characteristics investors look for, but don't count out faith. |
Insurance & Technology
September 14, 2004
Anthony O'Donnell |
The Power of One Creating a single, unified technology infrastructure built with an eye to future channels can make taking advantage of insurance market opportunities easier and much less costly. |
Financial Planning
September 1, 2013
Craig L. Israelsen |
Mutual Funds vs. ETFs: Which Performance Better? When a portfolio of mutual funds vies against a portfolio of ETFs, which one comes out on top? |
The Motley Fool
October 11, 2006 |
On Funds and Meetings If you hold shares through a mutual fund, can you attend annual company meetings? |
CIO
May 1, 2011
Lauren Brousell |
2011 Ones to Watch Judges These 31 members of the CIO Executive Council selected this year's Ones to Watch honorees. |
CIO
May 1, 2012
Kim S. Nash |
New Members of the CIO Hall of Fame in 2012 Our tough judges selected nine CIOs who excel at business transformation to induct into the 2012 class of the CIO Hall of Fame |
The Motley Fool
August 24, 2007
Mac Greer |
Fool Video: Making the Most of Your Mutual Fund Stock analyst Shannon Zimmerman discusses how to manage your mutual fund in uncertain times. |
CIO
April 30, 2012
Lauren Brousell |
Judges for the 2012 CIO Hall of Fame and Ones to Watch Programs A list of CIOs, IT execs and IT experts that judged our 2012 Hall of Fame and Ones to Watch Programs |
CIO
March 25, 2010
Martha Heller |
Reforming Business Education It's time to teach MBAs what they really need to know about IT. |
The Motley Fool
September 1, 2006
Selena Maranjian |
Think You Can't Get Rich in Funds? You can get rich in mutual funds. You just need to find some great ones. |
The Motley Fool
April 21, 2005 |
Don't Buy the Dividend! There's a bad time to buy into mutual funds. |
The Motley Fool
January 13, 2004
Selena Maranjian |
The Fund Fee Fracas Are mutual fund fees too high? |
The Motley Fool
October 25, 2006 |
Mutual Funds, Explained A mutual fund is thousands of people's money, pooled together by an investment company and invested in stocks, bonds, and other things, all managed for you by Wall Street professionals -- for a sometimes hefty fee. |
CIO
March 1, 2014
Mary K. Pratt |
Up-and-Coming IT Leaders Focus on Business Customers Winners of the 2014 "Ones to Watch" awards -- administered by the CIO Executive Council -- say they're trying to reduce the distance between corporate IT and external customers. |
Insurance & Technology
October 6, 2008
Nathan Conz |
2008's Elite 8 Describe the CIO of the Future What challenges will insurance CIOs of the next 10 years face? How will the role change? This year's Elite 8 honorees draw on their experience to answer the question: "What will the CIO job be 10 years from now?" |
The Motley Fool
November 2, 2006
Richards & Hanson |
Beat the Pros at Their Own Game Which is the better hypothetical long-term investment, owning stock mutual funds or the common stocks of the companies that run those mutual funds? |
The Motley Fool
April 13, 2004
Selena Maranjian |
Wondering About Magellan A recent Money magazine article asked a question that's on the minds of many mutual fund investors: "Can Magellan Bounce Back?" |
The Motley Fool
August 27, 2010
Mac Greer |
Can Mutual Funds Prevent the Next Financial Meltdown? Economics professor Lawrence Kotlikoff thinks limited purpose banking is the key to real change. |
Investment Advisor
June 2009
James J. Green |
Numerology: Fund Flows Bounce Back Independent and regional broker/dealers, along with RIAs, will account for the majority of mutual fund net sales by the year 2013. |
