| Similar Articles |
|---|
 |
Inc.
June 2006
Alison Stein Wellner |
Making Amends Apologizing is part of doing business. But do it wrong, and you'll really be sorry.   |
AskMen.com
Ross Bonander |
4 Steps: Make A Sincere Apology There are many ways to get apologies wrong and only a few ways to get them right. The following steps describe how to make a sincere apology. |
The Family Room
Sharon Jacobsen |
Apologising - A how to guide Without an apology, you can't expect to be forgiven. If you've upset somebody, the chances are that they'll carry their resentment with them. The resentment may give with time, but it's unlikely to be completely released... |
Salon.com
August 23, 2001
Susan McCarthy |
How to say you're sorry: A refresher course These days, apologies are everywhere in the national and international news. Yet few nations or individuals know how to make one... |
Job Journal
February 1, 2004
Bob Rosner |
A Sorry Situation Some tips on mastering the art of the workplace apology |
| Knowledge@Wharton |
2002: The Year of the Apology It seems that 2002 is the year of the apology -- on both the corporate and the individual level -- with acts of contrition appearing regularly since the collapse of Enron in December 2001. |
HBS Working Knowledge
May 1, 2006
Barbara Kellerman |
The Public Apology Apologizing in public is not easy, especially for leaders. They are heroes when things go right - and scapegoats when things go wrong. |
Information Today
March 31, 2011
George H. Pike |
Google Book Settlement Rejected: What's Next? Last week's rejection of the proposed settlement of the lawsuit between Google and a group of authors and publishers has thrown the future of the Google Book database into question. |
CRM
November 3, 2003
Lior Arussy |
Complaints Are Great. Keep Them Coming Customers who air their grievances are giving vendors a second chance. |
Entrepreneur
March 2005
Chris Penttila |
My Bad! Playing the blame game is out. More CEOs are taking responsibility for their actions--and building stronger businesses as a result. |
The Motley Fool
May 27, 2004
Bill Mann |
Dick Strong: How Sorry Are You? With Wells Fargo buying his company, Strong can now pay a big SEC fine out of his lint drawer. |
InternetNews
December 17, 2009 |
Plurk Still Steamed Over Microsoft Code Theft The co-founder of Chinese micro-blogging site Plurk says 'responsibility' and 'accountability' not the same. |
Managed Care
January 2007
Maureen Glabman |
Will 'Mea Culpa' Work for Health Plans Too? Hospitals and physicians, to varying degrees, are finding that doing the right thing is good business practice. |
AskMen.com
Ross Bonander |
4 Steps To: Making Amends In seeking to mend a fractured relationship, a well-considered strategy is as crucial to success as showing contrition, sincerity and humility. |
The Motley Fool
March 10, 2008
Rich Duprey |
Mozilo's a Pretty Sorry Guy Countrywide's CEO fails to apologize for the right thing to the wrong crowd. |
The Family Room
T.W. Winslow |
Apology Accepted The problem with not accepting or minimizing an apology is this only escalates the problem. A snide comment in the face of an apology will only serve to create hostility and resentment. |
Salon.com
June 19, 2000
Lisa Ochs |
In the shadow of a glass mountain One nurse observes how the fear of lawsuits causes healthcare professionals to neglect patients. |
