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Entrepreneur
December 2003
Christopher McGinnis |
Spacing Out How to avoid the big squeeze on your next business flight -- avoid those dud seats.   |
Entrepreneur
March 2010
Jennifer Wang |
The Commodification of the Exit Row For some airlines, exit-row seating is being included in their a la carte offerings. |
BusinessWeek
March 7, 2005
Chester Dawson |
Plain Truth About Plane Seats Web sites such as SeatGuru.com can show fine details of the seating plans for your aircraft. |
The Motley Fool
April 1, 2008
Tim Beyers |
United Should Be Flying Higher United misses out on a chance to pad its profits by at least $90 during flights. |
InsideFlyer
September 2005 |
United Sells Access to Better Seats United Airlines has begun selling one-year "subscriptions" to Mileage Plus members who want to upgrade to roomier seats. |
Wired
May 22, 2009
Dave Demerjian |
High Life: Continental's Biz-Class Cabins Get Smart Seat Upgrade To stay competitive in the increasingly comfy world of business-class travel, Continental Airlines has installed seats that transform into beds. |
BusinessWeek
October 27, 2003
Michael Arndt |
Flat-Out Winners Airlines are luring business-class travelers with seats that convert to real beds. |
BusinessWeek
June 25, 2007
Greg Lindsay |
How To Avoid The Big Squeeze In The Sky Too close for comfort in coach? Try premium economy class. |
The Motley Fool
December 15, 2004
Lawrence Meyers |
The Unholy Airline Trinity Northwest, Continental, and Delta have a frequent flyer alliance. Too bad they're so stingy with their rewards. |
Search Engine Watch
August 2, 2006
Chris Sherman |
Search Tools for Air Travelers If you're planning to fly somewhere, these sites can enhance and supplement your experiences with online travel search engines. |
InsideFlyer
June 2009 |
SeatExpert Twitter Your next best plane seat may be found on Twitter. |
Fast Company
September 2006
Susan Stellin |
A First-Class Production Business class is the new first, as startup airlines and old stalwarts try to woo you with fresh seats and services. |
Entrepreneur
August 2006
Julie Moline |
Paying for Perks Want the travel amenities you're used to? Be ready to pay up. |
Fast Company
June 2006
Susan Stellin |
The Last Stand Many airlines now let you pay to jump the standby line. Here's what you need to know to get home sooner. |
InsideFlyer
July 2006 |
Letters Comfort on long flights surpasses some etiquette choices... Travelers are miffed by the decrease in amenities offered by airlines... Reward the Freddies winners... Budget car rental gets a negative vote... etc. |
InsideFlyer
December 2009 |
Frontier's New Benefits New ownership at Frontier Airlines brings changes to its EarlyReturns program. |
InsideFlyer
January 2009 |
SeatExpert.com Relaunch SeatExpert.com recently joined the Frequent Flyer Network of sites. |
Entrepreneur
February 2010
Jennifer Wang |
A Taste of Luxury in Economy Business-class benefits on low-cost airlines |
BusinessWeek
October 1, 2009
Esme E. Deprez |
For Airlines, Fees Become Lifelines From baggage to blankets, a la carte charges are becoming significant revenue sources for airlines. |
InsideFlyer
December 2010 |
AirTran Customers SOS With the upcoming merger between Southwest Airlines and AirTran Airways, customers of AirTran are appealing to Southwest through the SOS (Save Our Seats) Web site. |
Fast Company
October 2006
Joseph Manez |
Comfort Class How Virgin Atlantic came up with a better airline seat - in coach. |
Entrepreneur
September 2008
Julie Moline |
You Pay to Fly There's no such thing as a free lunch - or baggage handler - so plan your travel accordingly. |
InsideFlyer
February 2009 |
Upgrade FAQs Here's a look at those elusive upgrades. We know you want them and answer some commonly asked questions about how to get them. |
InsideFlyer
April 2009 |
Award Patrol 2009 Is the perception that it's constantly getting more difficult to claim an award flight true? |
Fast Company
April 2000
Amy Wilson |
Will These New Airlines Take Off? A roundup of four potential highfliers. |
Fast Company
November 1, 2007
Alec Appelbaum |
Conferences Third Aircraft Interior Innovations 2007: At the Aircraft Interiors gathering, eggheads who know ergonomics and marketers who know mood lighting share prescriptions for making air travel more bearable. |
BusinessWeek
October 25, 2004 |
The Big Airlines' Loyal Fans These days, most everyone wants to bash the old-line carriers. But they're still No. 1 with an important group: business travelers. |
InsideFlyer
January 2009 |
60 Seconds with Yapta.com's CEO, Tom Romary Tom Romary, CEO, answers a few questions about Yapta's new frequent flyer award seat alert service, and what changes site users can expect to see in the future. |
InsideFlyer
January 2007 |
Inspector General Weighs in on FFPs A follow-up review of frequent flyer programs reveals that little progress has been made in commitment to customer service. |
InsideFlyer
January 2009 |
Delta's Coach Choice Seats Delta recently took a step back after changing the policy for Choice Coach Seats to allow anyone to purchase the select seats when checking in online or at an airport kiosk. |
CRM
August 2010
Lior Arussy |
When Customer Experience Matters Most An eruption of volcanic ash leads to an eruption of service mistakes. |
InsideFlyer
February 2006 |
Winning The Battle - Award Redemption in 2006 With most airline flights full of paying passengers, it might come as a surprise that there's hope that you, too, can really get the award you want. But it's not always an easy fight. |
InsideFlyer
July 2014 |
Award Seat Availability Survey Overall award seat availability is improving. The results reflect 7,640 booking queries made by the IdeaWorks Company at the websites of 25 frequent flyer programs. |
AskMen.com
Mark Jenkins |
Resolve & Avoid Air Travel Problems Despite your best plans, problems can arise with airline travel that will throw off your schedule and cause you a wide variety of frustration. |
Inc.
September 2003
Anton Piech |
Jet Stream E-mail Frequent fliers can now hope to e-mail at 35,000 feet. |
Salon.com
October 16, 2001
Dennis Riches |
Get rid of first class! Putting an end to preferential treatment for the jet set will help thwart hijackers and save the environment... |
BusinessWeek
March 1, 2004
Zellner & Arndt |
Cute New Planes, Same Old Problems Ted and Song won't solve their parent airlines' chronic money shortfalls. Can they compete with the already established large discounters? |
Salon.com
December 14, 2000
Elliott Neal Hester |
Common cattle Every now and then, flight attendants must fly with the unwashed masses. It sucks... |
AskMen.com
Nick Clarke |
Top 10: Budget Airlines Budget airlines help you get where you want to for less; we've compiled a list of the world's top 10 budget airlines, meaning you can afford to travel this year without the fear of your home being repossessed. |
BusinessWeek
March 15, 2004
Michael Arndt |
Flying Budget, But In Style Discount carriers are trying to outdo each other in offering in-flight amenities. |
IEEE Spectrum
September 2008
Robert N. Charette |
Sit Back, Relax, and Enjoy the Entertainment Modern in-flight entertainment systems are more than just eye candy |
The Motley Fool
February 28, 2011
Sarosh Nicholas |
Airlines Take a Crude Hit Rising crude oil prices lead to higher airfares. Will the airline industry survive this scare? |
The Motley Fool
December 23, 2009
Claire Stephanic |
Will the Airline Industry's New Strategy Work? Attempts to nickel-and-dime customers can only go so far, so airlines are trying out a new strategy. |
InsideFlyer
October 2012 |
Growing Fees Whether you love 'em or hate 'em (and we know you hate 'em), airlines fees are a lucrative business for the airlines. |
The Motley Fool
August 25, 2011
Dan Caplinger |
This Good News Is No Big Deal New rules governing airlines took effect earlier this week, but they won't have a huge impact on flying. |
Fast Company
Pavithra Mohan |
American Airlines Lets Passengers Track Checked Bags In Real Time The airline recently introduced a tracking service on its website, through which customers can track their bag as it makes its way from check-in counter all the way to baggage carousel. |
InsideFlyer
September 2004 |
Europe: No-Frills Carriers Adding Frills Low-cost carriers have flooded the European market, and some have responded to the competition by adding precisely what separated them from full-service airlines: frills. |
PC Magazine
August 11, 2008
Logan Kugler |
8 Tricks to Beat Airport Delays These Web sites and flight tracking tools will help you get a leg up on other passengers and avoid getting stranded. |
CRM
May 31, 2011
Brittany Farb |
Passengers Are Increasingly Dissatisfied with Air Travel A new study shows customers are uncomfortable and inconvenienced. |
Entrepreneur
January 2008
Julie Moline |
Fly Better With planes flying full, competition for upgrades is intense. How can you increase your chances of getting lucky? Here are some tips for getting yourself to the upper class. |
