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Insurance & Technology January 21, 2010 Katherine Burger	CIGNA Teams with MD On-Line to Grow Electronic Claims Submissions New initiative part of CIGNA efforts to offer providers enhanced service and reduced expenses.
CIO December 1, 2002 Elana Varon	Portals Finally Get Down to Business Portals have been with us since the early days of Internet applications. Now they've come of age, and they're ready to engage customers and business partners.
CIO March 15, 2003 Alison Bass	Cigna's Self-Inflicted Wounds A cautionary tale about the perils of IT transformation and the dangers of counting your chickens before they hatch.
Insurance & Technology June 14, 2005 Wendy Toth	CIGNA Takes Bite Out of Claims CIGNA Dental has teamed with Post-N-Track Corp. to provide a new Web solution for the submission of claims.
Insurance & Technology October 27, 2008 Nathan Conz	CIGNA's e-Learning Initiative Aims to Inform Public CIGNA has launched a multi-pronged, public-facing e-learning website aimed at providing basic education about the healthcare system and health insurance to members and non-members.
Insurance & Technology February 7, 2004	Cool Sites Andrea Anania, chief information officer at CIGNA Corp. (headquartered in Philadelphia with $91.6 billion in consolidated assets) recommends these websites.
Insurance & Technology April 5, 2006 Anthony O'Donnell	In It Together Using client research, Cigna determined that the best offering for its employer health plan market was an integrated health savings account solution that offered a seamless experience for members and is partnering with JPMorgan Chase to provide it.
Insurance & Technology February 7, 2004 Julie Gallagher	Taking a New Look at HSAs Self-service tools support newly authorized health savings accounts
Insurance & Technology September 14, 2004	Cyber News Aetna offers tools, Vision Insurance expands deal with eAutoClaims... Cigna adds toolkit... etc.
InternetNews November 10, 2004 Clint Boulton	IBM's Portal WebSphere Adds Integration IBM's new WebSphere portal software boasts content management, business process integration and virtual portal support.
CFO February 1, 2007 Karen M. Kroll	Pin the Tail on the Doctor A dearth of information leaves health-care consumers in the dark. As health-care information becomes more accessible, will employees use it to purchase health-care services more intelligently?
Insurance & Technology September 21, 2010 Anthony O'Donnell	CIGNA Names Philip Emond CIO Philip Emond will become executive vice president and CIO of CIGNA's U.S. operations in October, upon the retirement of current EVP and CIO, Michael Woeller.
Insurance & Technology July 29, 2005 Anthony O'Donnell	Executive News Todd Coombes joined Conseco... Bill Pieroni goes to Aon... Terry Walker joins Hartford Life... etc.
Managed Care March 2002 Michael D. Dalzell	Defined Contribution: Threat or Fad? Sensing an invasion of their territory, MCOs are jumping into a market forged by a group of upstarts. The development renews a fundamental debate about the juxtaposition of consumer involvement, cost containment, cost shifting, and quality of care...
Managed Care February 2006 Lola Butcher	Plans Put Provider Prices Out For Their Enrollees to Inspect Aetna, Cigna, Humana, and others are taking a variety of approaches in supplying information to members who are paying more out of pocket.
Managed Care April 2000	Cigna Colorado Ends Capitation For Most Primary Care Physicians In a strategic move aimed at retaining and recruiting top physicians, Cigna HealthCare of Colorado has dumped capitation. In late February, the insurer began paying most of its physicians in the state on a discounted fee-for-service basis....
Bank Systems & Technology May 1, 2006 Anthony O'Donnell	H$As: Sharing Some insurers are seeking to offer an end-to-end HDHP/HSA solution by creating their own banks to serve as custodians of the accounts. The challenge for banks is to make health insurers offering HDHPs see the value of what banks can bring to the overall consumer-directed health experience.
The Motley Fool February 11, 2004 Matt Thurmond	911! Cigna Needs Help Cigna cuts costs, slashes dividend, and tries to stop customers from jumping ship.
Insurance & Technology August 26, 2004 Peggy Bresnick Kendler	Smart Payment Options Card payments promise to increase consumer convenience and streamline transaction processing, but for insurers, they represent a new business - with new technology challenges.
Managed Care September 2005	Headlines On Deadline ... WellPoint and Cigna are turning heads in the financial world... California health insurers have marked Jan. 1, 2007 on their calendars... etc.
Managed Care March 2006	Cigna Offers Quick Care At Retail Outlets Cigna hopes to marry convenience to cost effectiveness with a new benefit package that covers enrollees who get treatment for common ailments at MinuteClinic health care centers.
The Motley Fool December 29, 2006 Billy Fisher	2006 in Review: CIGNA A disappointing start didn't keep the health insurer down. CIGNA shareholders can hope for another strong year in 2007.
CFO November 2, 2004 John Goff	Cutting Through the Clutter Desktop business systems at last begin to succeed in taming the profusion of Websites, cyberpasswords, and software.
Managed Care April 2004 Martin Sipkoff	Plans Go Directly to Patients, Describing Treatment Options HMOs are developing programs that encourage patients to question their physicians about their treatment options. Doctors are wary.
The Motley Fool April 5, 2004 Alyce Lomax	Cigna's Good Medicine Cigna said that its better outlook is due to greater efficiency and better management of medical costs. It also touted some new product initiatives that are surely a way to try to retain membership as well as woo new members.
Insurance & Technology November 24, 2003	Cyber News UnumProvident Corp. has released an expanded version of Comparative Reporting & Analysis... Jefferson Pilot Financial introduced electronic pending-case status updates... Travelers Property Casualty Corp. is working with AMS Services Inc. to implement Carrier Passport... etc.
The Motley Fool February 14, 2006 Stephen D. Simpson	CIGNA Seeks Stability CIGNA has a fundamentally different model from most other health insurers, and that's both good and bad. Investors, do your own due diligence and decide for yourselves if this is a buy.
The Motley Fool May 3, 2006 Stephen D. Simpson	CIGNA's Tradeoffs CIGNA's guesses on current trends could equal long-term success. Even with conservative estimates, the stock does look like it might be something of a bargain.
IndustryWeek January 1, 2008 Adrienne Selko	Prescription for Survival: How to Control Healthcare Costs Are healthcare costs making you sick? Manufacturers are discovering that a healthy workforce is a cost-effective workforce.
Managed Care June 2001 Frank Diamond	HMO/Physician Strain Creates Invisible Costs Perhaps goodwill is too much to ask for. However, peaceful coexistence can certainly help all players reach their mutual goal -- a smooth relationship that helps to get the job done...
Managed Care September 2007 John Carroll	Do Out-of-Pocket Payments Put Preventive Care on Hold? Studies by Cigna and Humana challenge some long-held assumptions about high-deductible plans.
IndustryWeek October 1, 2001 Tim Stevens	Data Doorway Portals customize information for employees' needs...
Fast Company December 1999 Bill Breen & Cheryl Dahle	20/20 Change Agent A four-point plan for bringing clarity to change.
T.H.E. Journal September 2002 Sylvia Charp	Administrative and Instructional Portals Well-developed portals make it easier for the user to find information. This could include academic, administrative and social information, such as registration materials, campus activities, community opportunities, test results and assignments.
Insurance & Technology March 7, 2006 Peggy Bresnick Kendler	Who Goes There? Insurance industry executives discuss how controlling access to information through identity management is key to securing critical client and corporate data.
Managed Care March 2007 Lola Butcher	Plans Put Greater Emphasis On Cancer Management Increasingly, health plans are rolling out services designed to help cancer patients and, before that, plan members at a high risk of cancer, to improve their health care and, in doing so, limit costs.
The Motley Fool August 2, 2006 Stephen D. Simpson	CIGNA Stands Out A health insurance company actually pleases Wall Street. Who knew? Investors, take note.
Managed Care September 2006 Lola Butcher	Modest Investment in 'Coaching' Seems To Lead To Lowered Costs As enrollment increases in consumer-directed health plans, some insurers find a little guidance goes a long way
The Motley Fool February 6, 2009 Brian Orelli	Stocks Doubling? In This Market? Cigna, like other health insurers, lowered guidance for next year, but if it can hit the new targets it'll still be a wild improvement from last year.
Insurance & Technology November 17, 2004 Marianne Kolbasuk McGee	Insurers Customize Health Plans Healthcare providers aren't the only ones building personalized patient systems. Health plans and insurance companies - treasure troves for patient data - are also getting in on the action.
Insurance & Technology February 18, 2005 Anthony O'Donnell	An Ounce of Prevention CIGNA takes consumer-centric technology a step further to provide online access to treatment and reduce long-term health insurance payouts through prevention.
CRM July 2003 Jason Compton	Hot Projects: Insurance When customers don't know about services they may want to buy, it's like throwing away opportunity.
Insurance & Technology May 18, 2007 Anthony O'Donnell	CIGNA HealthCare Names Conde First CIO CIGNA HealthCare's new CIO, Juan Conde will use his experience to support the company's portfolio of health services products, self-service capabilities and customer-centric service model.