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Financial Planning December 1, 2010 Stephanie Bogan |
Talking Back There is a strong argument that the very process of asking for feedback can help to build strong client relationships. |
Entrepreneur February 2006 Barry Farber |
Catch the Carrot The truth about selling: You can't succeed if you're not motivated. Hit your sweet spot by determining why -- and how -- you sell best. |
Entrepreneur January 2006 Mark Henricks |
Fight for Might Deploy these strategic tactics to increase your employees' and your company's productivity. |
Job Journal August 31, 2003 Marty Nemko |
Six Steps to Better Time Management A quick fix for too few hours in the day. |
CIO April 15, 2001 |
Listen Up! Learn to take advantage of the critical customer communications channel the Web represents. Most companies don't really know what their customers think of them. And the Internet is making the feedback gap worse... |
CRM July 2003 David Myron |
In Beta: Replaying The Experience Nice Systems knows memory fades with time. That's why Nice introduced Nice Feedback, an IVR survey system that enables contact centers to obtain direct customer feedback immediately after a service call. |
Food Engineering June 1, 2005 Joyce Fassl |
Productivity improvements may be somewhere over the rainbow Food manufacturers that have added color to the process floor often realize more benefits than they initially expected. Example: blue conveyor belts installed to reduce eye fatigue also made the product easier to see. |
CRM March 2015 Maria Minsker |
The 2015 CRM Service Leaders: Enterprise Feedback Management Analyzing unstructured customer data and feedback continues to be a major obstacle for organizations, and the vendors competing in this market are constantly being challenged to deliver powerful solutions. |
CRM February 17, 2012 Ashish Gambhir |
Leveling the Playing Field with Social Media Online feedback puts the spotlight on your customer service department. |
Fast Company November 2010 Stephanie Schomer |
User Feedback Optimizes Molly Reed's Productivity App OmniGraffle Molly Reed uses customer feedback to create user-friendly productivity apps that make film sets more efficient. |
Job Journal December 20, 2009 Deborah Brown-Volkman |
Career Pros: Be Your Own Career Coach Get in touch with your true self and start going after what you really want. |
CRM August 2013 Donna Fluss |
The Black Hole of Customer Surveys Don't ask for feedback if you're not going to act on it. |
Financial Advisor December 2006 Pomering & Littlechild |
Using Client Feedback To Unlock Client Value How can you use client feedback to unlock client value in your financial advisory business? |
Entrepreneur August 2008 Lindsay Holloway |
Stress Case Learn how to take stress by the reins, and your company will reap the benefits. |
InternetNews September 23, 2010 |
Microsoft Retools Office Web Apps Software giant Microsoft is layering in new features to its Office Web Apps portfolio, a dramatically simplified version of its venerable productivity suite. |
CRM August 2, 2013 Dave King |
Look to Mobility to Broaden Your VoC Capabilities Many consumers use smartphones and tablets more than they do any other medium to interact with brands, requiring companies to create content and communications channels that work effectively through the mobile medium. |
Entrepreneur July 2007 Chris Penttila |
Temper, Temper! Managers need to be able to navigate employees' daily dispositions. Here are a few tips for guiding employee moods to encourage creativity. |
On Wall Street August 1, 2011 Todd Colbeck |
Triple Productivity and Cut Errors Is your practice stuck at a production level you just can't seem to break through? If so, you need help. And that help can come from your staff. |