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Registered Rep. May 1, 2004 Matt Oechsli |
Fair Pay Growth affects many things. Performance expectations and compensation arrangements are two of the most critical. |
Entrepreneur March 2006 Paul & Sarah Edwards |
Is Starting a Homebased Business For You? How you can use existing skills to start your own home-based business. |
Registered Rep. May 12, 2011 Matt Oechsli |
7 Key Attributes of Top Assistants The increasing importance that the advisor-assistant relationship plays in the loyalty of today's affluent client prompted the Oechsli Institute to conduct a study on advisors and assistants. Here are the findings. |
Job Journal February 6, 2005 Marty Nemko |
Quick Fix: For Some "Gophers" it's a Golden Gig Sometimes personal assistants are treated poorly and given only grunt work. But often it's a cool career. Salaries range from $30,000-$120,000, plus perks. |
Registered Rep. October 1, 2003 Will Leitch |
Introducing The ParaBrokers Successful registered representatives make good use of their sales assistants. The sales assistant position has evolved to include more practice-management duties. The article includes results from a salary survey. |
CRM December 2003 Paul Greenberg |
Creating Realistic Customer Expectations Lessons about escalating customer expectations of CRM software beyond reason were not learned. |
Registered Rep. November 1, 2006 Jennifer Bennett |
Don't Be a Dick or a Sam You may think that you are every sales assistant's dream boss, but, a fantastic assistant is hard to come by, so take note when you've got a good egg, and spend a little effort treating her right and keeping her happy. |
Commercial Investment Real Estate Jan/Feb 2005 Carolyn Bilsky |
Beyond Basic Training In today's technology-dependent office world, computer and Internet skills are essential for an administrative assistant. |
Job Journal June 18, 2006 Julia Hollister |
Nursing Assistants Job prospects in the U.S. for nursing assistants are expected to be excellent due to increasing demand for long-term care from a retired population -- which is expected to double in the next 20 years. |
Registered Rep. November 10, 2005 Kristen French |
Morgan Stanley Waves Baby Carrot at Sales Assistants The brokerage announced plans to bump up the 2006 raise pool to 3.5 percent, and will offer an additional 5 percent to some underpaid SAs, starting in December. |
Managed Care November 2007 |
2008 Cost Hike Should be Less Than 2007 Cost increases for health services should lessen for both employers and the health insurance plans that serve them in 2008, according to two major consulting companies. |
BusinessWeek June 10, 2010 Spencer Bailey |
R.I.P. Clippy Microsoft's cheerful paperclip was one of a series of Office Assistants used over the years. |
Registered Rep. October 1, 2002 David A. Gaffen |
Behind Every Great Producer, A Great Assistant This survey details trends in the compensation, duties and preferences of sales assistants, essential players in the brokerage business. |
ifeminists May 4, 2005 Tony Zizza |
Why Parents Should Have High Expectations Of Their Children In a world where children have low expectations and low frustration levels, even the smallest completion of a chore or task seems to call for big rewards. This doesn't do anybody any good. |
Pharmaceutical Executive March 1, 2006 Sharyn Lee |
Invisible Prescribers: What You Do and Don't Know About NPs and PAs How many prescriptions are written each year by nurse practitioners and physician assistants? Pharmaceutical companies not only fail to market to this sector, they neglect to invite nurse practitioners and physician assistants to meetings or to include them in plans for continuing medical education. |
HBS Working Knowledge August 23, 2004 Lauren Keller Johnson |
Four Practices for Great Performance Expecting the best from employees doesn't always deliver results. Instead, managers must involve workers in setting goals that are achievable, measurable, and tap into motivation. |
CRM August 28, 2014 Mike Hennessy |
5 Best Practices for Deploying an Intelligent Virtual Assistant The right technology can help customers, increase sales, and boost your brand. |
CRM November 2003 George Colombo |
Setting and Managing Your Customers' Expectations In chapter 5 of Killer Customer Care: How to Provide Five Star Service That Will Double and Triple Your Profits, the author discusses one oft-forgotten yet crucial aspect of customer service: setting expectations. |
Job Journal July 13, 2008 |
Career Snapshot: Medical Assistants With both clinical and administrative skills, medical assistants are just what the doctor ordered. |
Salon.com May 24, 2000 Craig Offman |
Peons rejoice! The book business gives its infamously low-paid assistants a raise. |
CRM November 2003 Ginger Conlon |
Giving Customers What You Want Them to Want Often customer expectations are misaligned with company offerings. |
CFO June 1, 2006 Laura DeMars |
Making Finance Tick Why the right executive assistant makes all the difference... CFOs on the Move: El Paso Corp. has named Dane Whitehead as CFO... Magma Design Automation has named Pete Teshima as its new finance chief... etc. |
Registered Rep. August 3, 2011 Kristen French |
New Merrill Overtime Lawsuit Aims to Overturn System of Compensation, Alleged Culture of Discrimination The giant Wall Street financial firms have settled numerous overtime pay and discrimination claims over the past decade and a half, but a recent suit filed in New York represents a new twist on some old themes. |
Registered Rep. October 1, 2004 John Churchill |
These Go To Eleven It's no secret that sales assistants are the administrative linchpins of many a brokerage office, but never before has their role been so crucial to the smooth operation of their practices. The reason? Compliance-related paperwork. |
Registered Rep. August 27, 2009 Christina Mucciolo |
Sales Assistant Gone Wild Yesterday the Financial Industry Regulatory Authority (FINRA) barred a Citigroup sales assistant for taking more than $850,000 from at least 22 customers, including her own father, in addition to falsifying records, and making unauthorized trades. |
Inc. July 2007 |
First, Fire Your Assistant. Then, Ax All the Sales Guys The results of a reader survey on which employees get fired and why. |
Sports Central December 16, 2009 Davan Mani |
Observations in NBA Coaching My favorite part watching a basketball game is to see how coaches communicate during timeouts. |
PC Magazine November 2, 2004 Craig Ellison |
A Neater Office The Cable Caddy, a small plastic cable-management system, can straighten out your tangled mess of wires. |
Job Journal April 16, 2006 Rich Heintz |
The Aspiring Administrative Assistant Susan Silva adamantly believes an administrative assistant career is an ideal way to create your own destiny. |
CRM December 4, 2015 Gregory Pal |
Why Customer Service Is Marketing -- and How to Get It Right In today's marketplace, savvy businesses are using unique technologies to up the ante on customer experience across all channels -- which translates into customer retention and higher sales. |