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CIO
May 1, 2004
Tracy Mayor |
More CIOs Checking Out Best-Practices Library Developed by the British government, IT Infrastructure Library (ITIL) is gaining adherents among CIOs who want to better manage the quality of the services they deliver.   |
InternetNews
January 5, 2004
Spafford & Kim |
Top ITIL Myths Many IT organizations attempting to increase service levels, decrease costs and improve security look to the ITIL framework for guidance. ITIL, or the IT Infrastructure Library, is widely accepted as the world's leading compilation of IT best practices. |
CIO
September 1, 2005
Ben Worthen |
ITIL Power Standardizing processes and procedures is not only necessary for a company's business side, but also the IT side. The IT Infrastructure Library is becoming the most popular process framework for running IT in America. |
InternetNews
July 20, 2007
Drew Robb |
ITIL in Storage: Resistance is Futile IT Infrastructure Library could help ease storage management woes, say proponents. |
Bank Technology News
November 2006
John Adams |
IT Infrastructure: Sallie Mae Uses ITIL To Break Down Silos As Sallie Mae sheds its ties to Uncle Sam, it's embracing the IT Infrastructure Library to shore up IT structure and processes. |
Wall Street & Technology
May 21, 2007
Penny Crosman |
ABCs of Development Methods Agile Software Development... CMMI or Capability Maturity Model Integration... Cowboy Coding... ITIL or Information Technology Infrastructure Library... Waterfall Model... |
Wall Street & Technology
January 24, 2008
Melanie Rodier |
NSX Names Saro Jahani as SVP of IT The National Stock Exchange hired Saro Jahani as SVP of IT. |
Bank Systems & Technology
October 1, 2006 |
New Products Embedded Electronic Display Panel... ID Fraud Detection, Prevention... CA Accelerates ITIL Adoption... |
Insurance & Technology
August 14, 2006
Peggy Bresnick Kendler |
Measuring Success Experts comment on what metrics are best for determining the success of technology investments, and which key performance indicators are the most valuable for insurance IT initiatives? |
