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CFO March 1, 2011 Janet Kersnar |
Outsourcing Matures, Slowly To make outsourcing deals succeed, CFOs still need to ask plenty of questions -- and demand more flexibility in contracts. |
IndustryWeek August 1, 2008 Nick Zubko |
The Do-It-Yourself Guide Is it always cheaper to farm it out, or should some things stay in-house? Here are six ways to help crack the "make or buy" mystery. |
Entrepreneur March 2006 Chris Penttila |
Out With It When growing your business, you know you can't do it all on your own. But could you be outsourcing too much? |
CIO December 16, 2009 Stephanie Overby |
DIY Outsourcing Saves Money, Adds Control Pricey IT consultants can be time savers but there are benefits -- beyond penny pinching -- to crafting your own outsourcing deal. |
CIO August 5, 2014 Stephanie Overby |
IT Outsourcing Customers Mad as Hell, Ready to Walk IT outsourcing customers are demanding more from their providers and consider showing the door to those who can't move up the value chain of IT services, according to a recent survey. |
Food Processing January 2009 Dave Fusaro |
Collective Wisdom on Outsourcing Our joint survey on contracting-out production, R&D and other functions finds a lot of mixed feelings. |
CIO September 1, 2003 |
Going There, Doing That Asked about their companies' offshore outsourcing experiences and expectations, 101 CIOs, IT executives and managers in a survey confirmed what you might expect. India was the major destination. Labor costs were the biggest area for savings. And app development was the main activity. |
FAO Today Mar/Apr 2008 Phil Fersht |
Judgment Calls The worst mistakes companies make when they evaluate outsourcing -- and how to avoid them. |
Pharmaceutical Executive October 1, 2010 |
Knowledge-Based Outsourcing: Driving Deeper Insights Outsourcing is fairly commonplace in the world of pharma. Tracking, monitoring, and trend evaluation is not enough. Companies must now do more than assess what happened and why. |
Entrepreneur July 2010 Ivy Hughes |
Outsourcing: Not Just Cheaper From processing payroll to integrating IT, outsourcing certain functions can mean better talent at lower costs. |
IndustryWeek July 1, 2006 Patricia Panchak |
Editor's Page -- Next-Generation Outsourcing A new realism about manufacturing outsourcing takes hold. |
Bank Director 3rd Quarter 2010 Chris Costanzo |
Making the Most Out of Trust Of all the processing functions that a bank performs, trust seems most ideally suited for outsourcing. |
Global Services September 25, 2008 |
Sales Strategies to Succeed in a Tough Economy The basics of selling and account management do not change in a tough economy. Regardless of the level of business economic conditions, the selling teams in service provider companies only need to make some tactical adjustments to reach their revenue goals. |
HRO Today May 2008 Jeff Miller |
Getting TBO Right: Listening to Client Needs Outsourced benefits services have reached new levels of maturity, but further research is needed to help buyers obtain exactly what they need. |
Bank Technology News February 2002 Joseph McKendrick |
Leave Computing to Us Outsourcing hits its stride in banking... |
IndustryWeek August 1, 2008 |
So You Think you Want to Outsource Your IT? Here are five key questions to answer before making the outsourcing decision. |
Global Services March 6, 2008 |
Enabling Better Business & IT Alignment What will set apart great business leaders is the ability to adapt to and manage change well. Here are some tips for selecting and managing multiple IT service providers |
HRO Today Mar/Apr 2008 Andy Teng |
The European Market Update Taking on HR outsourcing in a more measured way than North American counterparts, European HR leaders seem careful to make their outsourcing effort a more successful experience. |
CIO November 17, 2008 Albert Lee |
How to Choose the Right IT Outsourcing Provider Selecting an outsourcing provider can be difficult, but these project management tips will help you pick the right vendor to meet your current and future needs, and ensure the success of your project. |
HRO Today Jan/Feb 2008 Jennifer Alviano |
Midmarket Momentum: A Heavenly Outsourced Solution In opting for a multi-partner outsourcing strategy, Lord Corporation finds HR XCEL the best fit for its payroll and benefits administration services. |
HRO Today September 2008 Jolie Newman |
HRO Mid-market: Segment in Transition Although still maturing, the mid-market offers challenges and opportunities for buyers and providers alike. |
Insurance & Technology June 16, 2004 Peggy Bresnick Kendler |
Gaining the Outsourcing Edge Whether they consider outsourcing applications, infrastructure or business processes, insurers have a myriad of reasons to contract out portions of their operations. |
Wall Street & Technology December 28, 2009 Michael Lobosco |
Evaluating Outsourcing Options The technology and capabilities of outsourced portfolio management systems offer functionality that is comparable to their installed counterparts. But not all outsourced solutions are created equal. |
CRM January 1, 2007 Pawan Verma |
Offshore Call Center Activities By understanding the external and internal risks and by putting in place plans to manage or avoid these risks, companies can successfully offshore call center activities and meet corporate objectives. |
ONLINE Jul/Aug 2008 Ginsburg & Noorlander |
Investigating Outsourcing and Offshoring Research For 15 years, there have been discussions on whether or not to outsource research. You would think the issue would be resolved by now, but today we have more questions than answers. |
FAO Today Mar/Apr 2008 Lisa Ross |
Department Procurement: Try Adding Procurement By outsourcing finance & accounting and procurement together, you can fan the flames of powerful synergies that will go straight to the bottom line -- while helping to improve operations. |
Insurance & Technology December 6, 2007 Anthony O'Donnell |
Insurance Outsourcing Reaches New Levels of Maturity While many insurers are still struggling with the management of offshore resources, industry leaders are crafting long-term global sourcing strategies for strategic competitive advantage. |
Bank Technology News December 2004 Holly Sraeel |
Outsourcing Gets a Closer Look. But is It Different? The strategic value of outsourcing has always been the source of some debate in banking. The question is, "Is it different than in years past?" Good question, and the answer depends on the size of institution. |
IndustryWeek October 19, 2011 |
What's the Role of Technology in Continuous Improvement? If you think expensive technology changes are the gatekeepers for continuous improvement, think again. |
HRO Europe Oct/Nov 2007 Atul Vashistha |
How Will a Futurized Corporation Transform Your HR Services? Virtual HR is on the way. But don't panic: Even with companies increasingly turning to outsourcing to improve service and reduce costs, the futurized organization will rely on a mix of in-house and external solutions. |
CIO June 13, 2011 Stephanie Overby |
No. 1 Gripe with Outsourcers: Lousy Service An outsourcing survey finds CIOs need to improve vendor management. |
Wall Street & Technology October 25, 2004 Jim Middlemiss |
BPO Draws Broader Appeal Faced with ever-increasing pressure to cut costs, more investment firms are tapping business process outsourcing. |
HRO Today Jul/Aug 2008 Andy Teng |
Department Market Trends: Study: Multi-process HRO Continues Downward Slide NelsonHall quarterly report finds HRO and BPO in general accounting for smaller piece of overall outsourcing industry. |
CFO February 22, 2005 Anne Stuart |
Same Caller, New Message Farming out HR has yet to yield the promised savings. So why haven't CFOs hung up on outsourcers? |
CRM July 10, 2015 Anna Convery |
4 Steps to Using Automation to Transform Your Enterprise Leave decision making to humans, but automate (or eliminate) the processes that lead up to it. |
The Motley Fool September 7, 2004 Richard Gibbons |
Weighing Outsourcing's Impact Key factors help determine if outsourcing benefits or hurts Americans. |
CFO August 1, 2003 Lori Calabro |
Under One Roof Rather than invest in technology, more firms are outsourcing HR -- sometimes with one provider. |
FAO Today Nov/Dec 2007 Bob Cecil |
Deals for the Next Decade of Finance and Accounting Outsourcing Increased buyer savvy paves the way for notable shifts in deal structure. |
FAO Today Nov/Dec 2007 Fersht & Sappenfield |
Preparing the New Organization for Life After Outsourcing The cost and performance benefits of outsourcing are now generally recognized, but the range of benefits varies widely. And, much of this variability can be attributed to the company's ability to effectively transition to the new organization. |
PC Magazine October 19, 2004 John Clyman |
Business IT: Rent or Buy? As a technology or business manager, how can you cut through the hype to tell whether and where application outsourcing might be right for your organization? And what caveats should you keep in mind? |
HRO Today June 2008 Jolie Newman |
Getting to the Point: Selecting a Single-service Outsourcing Vendor Although less complex than end-to-end enterprise HRO deals, contracting a point solution provider still requires due diligence, structured governance, and a clear understanding of the need to outsource. |
CRM August 2004 Jason Compton |
Making the Right Call Choosing the right call center outsourcing option for your business. |
Pharmaceutical Executive March 1, 2011 |
Clinical Development Outsourcing: Are We Having Fun Yet? A sneak preview of The Avoca Group's 2011 Annual Survey on CRO and Industry Relationships. |
Global Services August 14, 2008 Phil Fersht |
Dodging the Outsourcing Landmines With growing reliance on their providers to deliver, greater scrutiny by boards and their auditors, and such, driving change deep into firms, execs governing outsourcing relationships have become a lightning rod for criticism. |
CRM August 1, 2006 Ponnavolu & Rosenberg |
Marketing Investments: Three Tips for Increasing Operational Efficiency An increasingly complex environment is eroding the impact of marketers' investments. Get more dollar value by paying less, going lean, and outsourcing more. |
CIO January 30, 2013 |
IT Offshoring Still Works, If You're Careful Three CIOs say that the benefits of offshore outsourcing still resonate -- if you learn from previous missteps and manage the risks |
InternetNews June 3, 2010 |
The Long Road Back for IT Outsourcing IT outsourcing providers suffered as much or more than any other sector during heart of the economic meltdown and pundits say the recovery won't happen overnight. |
HRO Europe Oct/Nov 2007 Russ Banham |
Philips' Payroll Going Dutch When Electronics Giant Philips decided it was time to outsource, it ignored globalization trends and chose a solution close to home. Here's the story why sometimes it's better to buy local. |
HRO Today June 2008 Russ Banham |
Mid-market Momentum Where can mid-market buyers turn for information about the right HR outsourcing solution for them? For the longest time, nowhere. But all that's about to change. |
Wall Street & Technology March 22, 2005 Paul Allen |
The Evolution of Outsourcing Though most trends in the financial services industry tend to be U.S.-led, fund management outsourcing has been more of a U.K. and continental European phenomenon to date, with a raft of high-profile deals hitting the headlines in the past two years. |