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CRM
May 2, 2005
Colin Beasty |
Required Reading: Nordstrom's Class of Service An interview with Robert Spector, author, along with Patrick McCarthy of The Nordstrom Way to Customer Service Excellence on why many companies only have an inkling of what Nordstrom really is, yet they all say they want to be the Nordstrom of their industry.   |
The Motley Fool
May 21, 2004
Alyce Lomax |
Nordstrom's Not Nodding Off The luxury retailer reports some hyperactive earnings. |
CIO
December 1, 2005
Meridith Levinson |
A Season on the Brink Like the past five, this holiday season promises to be a downer for most big stores. But not all. Two department stores are relying on IT to buck the downward trend. |
The Motley Fool
February 16, 2005
Stephen D. Simpson |
Nordstrom Marries New and Old The upscale retailer continues to rake in disposable income, and new technology should improve operations further. |
The Motley Fool
February 28, 2007
Ryan Fuhrmann |
Riches to Rags at Nordstrom Nordstrom hit a bump in the road, but the path should be smooth overall for investors. |
CRM
September 2015
Oren Smilansky |
When Customer Experience Is the Ticket What can companies learn from organizations that sell experiences rather than services or products? |
CRM
May 2015
Oren Smilansky |
The 6 Secrets of Successful Change Management Are your salespeople resisting technology upgrade plans? ?Try these tips to bolster user adoption. |
The Motley Fool
February 29, 2008
Rimmy Malhotra |
A Classy Stock for the Stingy Investor Upscale retailer Nordstrom is a solid business that's positioned to continue to succeed once hard times pass, selling at a reasonable price. |
CRM
March 2005
Jason Compton |
You've Got Questions, We've Got Answers We went into the market to talk with CRM users about their main challenges, and then went back to industry experts for solutions. Here's what we found. |
The Motley Fool
November 21, 2006
Ryan Fuhrmann |
Couture Pays at Nordstrom Nordstrom continues to fire on all cylinders, with no apparent end in sight. Investors, take note. |
The Motley Fool
August 20, 2004
Rick Aristotle Munarriz |
What's Mortsdron Backward? Retailer Nordstrom keeps improving its operations. It's refreshing to see a retailer taking it slow while it's doing it right at the store level. |
Fast Company
October 2015
KC Ifeanyi |
How Melissa McCarthy Plans To Fix Plus-Size Fashion Four things actress Melissa McCarthy is doing to make her clothing line stand out. |
