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CRM April 2015 Leonard Klie	The Switching Economy Hits Home Poor customer service accounts for most company defections.
PHONE+	PHONE+ Asks: How Will Carrier Consolidation Impact the Agent Channel? Several agents weigh in on this question.
InternetNews December 18, 2006 Ed Sutherland	MySpace From Your Phone News Corp's MySpace and Cingular Wireless have struck a deal that lets subscribers play on the social-networking site from their cell phones.
InternetNews September 11, 2006 Andy Patrizio	Why Aren't Smart Phones More Popular? The U.S. mobile phone market is very different from the rest of the world, from the networks to the hardware to our approach to mobile phones. The result? A slower adoption of smart phones than other parts of the world.
InternetNews November 1, 2006 Ed Sutherland	Cingular Could be Next in Music Sweepstakes Cingular subscribers may soon be able to transfer digital music they consume from services such as Yahoo Music, and Napster, to their devices.
CRM March 1, 2005 Jason Compton	Is 2005 the Year for Wireless CRM? The last big wireless CRM push began five years ago, and Liz Herbert, Forrester Research analyst, says the time is right for a rebirth.
InternetNews January 12, 2007 Ed Sutherland	Learning From Sprint's Stumble Sprint Nextel's recent troubles could serve as a lesson - both good and bad - for other wireless carriers, including newly-combined AT&T and Cingular wireless.
InternetNews January 28, 2005 Tim Gray	Yahoo Sending Search From PC to Phone Yahoo has rolled out a new tool that allows users to forward search information to their mobile phones.
The Motley Fool August 12, 2005 Dave Mock	Sprint, Nextel All Hooked Up It's official, and Sprint Nextel is already looking toward the wireless future. So far, the management of both organizations has a history of profitable moves for investors, and the future will likely hold more of the same.
PC World November 20, 2006 Yardena Arar	Consumer Watch: Is That a Sales Pitch in Your Pocket? Get ready for the age of mobile marketing, coming soon to your cell phone.
Entrepreneur September 2003 Mike Hogan	Global Appeal Connecting the world with the push of a button: Nextel Communications' Direct Connect walkie-talkie service is doing so well that larger carriers want a piece of the premium-subscriber pie.
InternetNews March 16, 2005 Colin C. Haley	Wireless Carriers Go Digital House Hunting Looking ahead at new growth areas, mobile giants want to enable the connected home -- but they're not alone.
Entrepreneur April 2008 Amanda C. Kooser	Open Sesame Cell phone companies are starting to free up their networks. Here's the latest on the liberation.
PC World September 2004 Laurianne McLaughlin	Smart Talk Time for a new cell phone, service plan or both? Use this guide to pick the perfect ones for your needs and budget.
BusinessWeek October 13, 2003 Stephen H. Wildstrom	Push-to-Talk: Nextel Is Still the One to Beat For now, Verizon's version is nowhere near as good as Nextel's.
The Motley Fool April 4, 2007 Dave Mock	Sprint Sees No Limits Sprint's new unlimited calling plan stands to revolutionize the wireless industry.
InternetNews November 21, 2006 Ed Sutherland	In Pursuit of a Data Windfall Berggi lets owners of inexpensive mobile phones exchange e-mail and instant messages using free messaging services from Google, Yahoo, Microsoft and AOL.
Insurance & Technology November 26, 2003 Julie Gallagher	Keep Them Coming Back for More Now more than ever, carriers need to focus on keeping today's skeptical customer satisfied.
InternetNews October 31, 2007	Sprint Also Rumored to Eyeball Google Apps Sprint Nextel, the No. 3 U.S. mobile service, is in talks to put applications from Web search leader Google on its cell phones.
Fast Company December 2005 Jennifer Vilaga	Escape From Cell-Block Hell Shopping for a cell phone? You're in for some pain. Soon, though, Mort Rosenthal may deliver a better solution.
The Motley Fool April 24, 2006 Tom Taulli	Amdocs' $275 Million Mobile Bet The QPass acquisition has Amdocs dialing up mobile content. True, it will have a short-term negative impact on Amdocs, but investors, this is a significant opportunity.
Fast Company Mark Sullivan	New Leaked Sprint Document Suggests The 2-Year Smartphone Contract Is Almost Dead A new leaked document suggests that the only remaining carrier offering a two-year smartphone contract, Sprint, will soon quit doing so.
PC World September 2001 Cameron Crouch	Will Big Brother Track You by Cell Phone? The FCC requires cell phone companies to track you, in order to find you when you call 911 -- but what about your privacy?
The Motley Fool May 15, 2007 Dave Mock	Sprint Calls on the Mouse Thanks to Sprint Nextel and Disney-ABC, Americans can watch TV from the comfort of their cell phones.
BusinessWeek December 25, 2006 Cliff Edwards	Goodbye To Freebies, Hello To Freedom Cell-phone customers who are willing to pay more can switch carries at will.
The Motley Fool March 27, 2006 Alyce Lomax	Search Goes Mobile With Sprint Sprint Nextel offers local search function to some of its cell phones. Will this prove to be one of the services that will help push cell phones beyond mere tools for conversation? Investors, take note.
InternetNews November 16, 2007 Tim Scannell	Mobile Broadband Moving Beyond the Small Screen Wireless carriers and industry analysts outline the future of the mobile Internet based on technologies like WiMAX and a range of emerging devices.
InternetNews July 25, 2005 Colin C. Haley	Verizon Makes Picture Pact With Sprint The carriers' 70 million subscribers can now swap picture and video messages.
InternetNews December 26, 2006 Ed Sutherland	Cell Phones Get Ready For Prime Time Cell phone carriers are planning initial forays into the potentially lucrative minefield that is mobile advertising.
InternetNews September 11, 2008 Judy Mottl	Open Wireless Networks Could Come With a Price Despite the buzz around open mobile networks, a new study claims that phone and service costs would soar if the FCC resurrects an earlier ruling.
InternetNews March 24, 2004 Erin Joyce	U.S. Carriers: 3G Has Caught Up Here In a rare gathering of executives of six wireless carriers, some agreement and lots of healthy jabs as providers say 3G will help boost their margins.
InternetNews December 16, 2004 Jim Wagner	No Static Expected in Sprint-Nextel Deal Industry watchers don't expect any trouble from regulators or competitors when it comes to the proposed Sprint Nextel merger. The two companies announced their "merger of equals" Wednesday after nearly a week of rampant speculation.
InternetNews November 2, 2005 Colin C. Haley	Sprint Turns 'Quadruple Play' With Cable The nation's largest cable companies are forming a joint venture with Sprint Nextel to better compete against Baby Bells and satellite companies.
BusinessWeek April 4, 2005 Roger O. Crockett	Major Hangups Over The iPod Phone Cellular carriers are hesitant to sell the Apple-Motorola iPod phone. Here's why...
The Motley Fool December 13, 2004 Dave Mock	Sprint and Nextel: A Done Deal? Rumors are swirling that the next massive wireless merger is in the works. Current speculation is that Sprint will consume Nextel shares in exchange for 1.3 shares of its own plus some cash.
The Motley Fool August 24, 2007 Dave Mock	China's Great Walled Garden Chinese wireless providers China Mobile and China Unicom have been methodically transforming their service offerings to follow in the footsteps of their American brethren. This trend reminds investors that the power in the mobile value chain resides with the carrier.
The Motley Fool November 1, 2010 Tim Beyers	This Could Be the End of Telecom as We've Known It A new SIM card could prove particularly disruptive.
The Motley Fool July 16, 2011 Tim Beyers	You Can't Escape Facebook Who wins with the new app? Facebook, certainly, but also carriers. Anything that gets users to adopt profitable data plans is a win for those who carry it.
Fast Company David Lumb	Google Reveals A Pay-Per-GB Wireless Service Google has just confirmed its wireless service, called Project Fi.
The Motley Fool October 1, 2009 Eric Jhonsa	Net Neutrality: It's All About Wireless The FCC could upend the way that mobile carriers do business.
The Motley Fool August 9, 2010 John Keeling	The Real Story Behind Google's Product Failures Success could rise from the ashes of two recent flameouts.
Insurance & Technology January 5, 2007 Paul McDonnell	It's a 'Buy' World This is an exciting time in the insurance industry, with several factors leading carriers to make key technology decisions in 2007. Carriers choosing to implement new solutions should recognize the critical need for flexible integration architecture.
The Motley Fool December 15, 2004 Alyce Lomax	What Next, Sprint Nextel? The rumors are true: Sprint Nextel will form the No. 3 wireless company. For now, investors are on hold as we see how the next stages of consolidation unfold.
Popular Mechanics October 19, 2007 Glenn Derene	As Cellphone Carriers Fight the Law, How Do You Win? Congress is now debating a Cell Phone Consumer Empowerment Act: a mobile bill of rights that would require cellular service providers to prorate early termination fees and provide more information on coverage and dropped calls in all areas.
Popular Mechanics November 9, 2007 Glenn Derene	The Future of Your Cellphone on Google's Android: Buzzword Google enters into the cellphone industry.
The Motley Fool December 4, 2007 Dave Mock	AT&T Says Goodbye to Pay Phones AT&T will be divesting or disposing of 65,000 pay phones it operates throughout 13 states. By the end of 2008, the company plans to be out of the business altogether.
The Motley Fool April 3, 2007 Dave Mock	Sprint Out of the Race Early The government snubs Sprint on communications contracts. Investors, take note.
The Motley Fool April 15, 2011 Anders Bylund	Should Sprint Buy Clearwire? That deal would lead down a dark path.
InternetNews June 8, 2005 Colin C. Haley	Yahoo, Sprint Deliver Mobile E-Mail Yahoo becomes more mobile with a cheap e-mail service through the carrier.
The Motley Fool April 5, 2007 Dave Mock	Sprint Nextel Upstages Apple Can it crash the iPhone party and live to tell about it? Sprint's first foray into this area probably won't measure up to the iPod standard for ease of use, but the economics of the offering are encouraging.