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Avaya Adds to Its Aura Contact Center Suite New contact center products enable companies to compete more effectively through personalized customer experiences across media channels.   |
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October 27, 2005
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RTM For Microsoft's Latest Visual Studio, .NET Microsoft released to manufacturing Visual Studio 2005, .NET Framework 2.0, SQL Server 2005 and BizTalk Server 2006. |
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December 10, 2008
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Microsoft BizTalk Server 2009 Goes Deep Microsoft is aiming to further strengthen its push into the enterprise with the public beta release of BizTalk Server 2009. |
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February 14, 2005
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New Microsoft SOA Targets Telcos BT, Bell Canada and Celcom Malaysia rush to sign up for Redmond's Connected Services Framework. |
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September 14, 2010 |
Cisco Talks New Unified Network Tools, Strategy Cisco shows off new technologies designed to make data centers more flexible and more easily managed. |
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March 11, 2008
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Nortel Expands Unified Communications Lineup With Microsoft Continuing alliance between Nortel Networks and Microsoft aims to grow its share organically and by taking from others - including IBM. |
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Asset Management: Maximizing Your Provider Partnerships Leveraging your carriers' resources to ease or accelerate success as an indirect sales agent. |
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March 4, 2010 |
NetApp Shows Off New Cloud Tools With more and more companies looking to move their core storage and data networks to the cloud, the demand for management tools from the likes of NetApp continues to soar. |
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April 13, 2010 |
Microsoft Releases Visual Studio 2010, .NET 4 Microsoft has announced the official release of its Visual Studio 2010 software development toolkit and Version 4 of its .NET Framework. |
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December 21, 2009 |
Wait Ahead for Visual Studio 2010 Visual Studio 2010 and .NET Framework 4 get held back, according to a senior Microsoft exec. |
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September 14, 2004
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Microsoft Extends Visual Studio Line Microsoft announced another entry in its line of .NET development tools, adding Visual Studio 2005 Standard Edition to the mix. Standard Edition combines the simplicity of the hobbyist Visual Studio Express products with richer features for building Smart Client and Web applications, along with the ability to build and deploy Web services. |
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And The Winner Is: IP Phone or Desktop? An IP phone is just another endpoint but who needs it when you've got a full desktop right next to it? Or is something else going on? |
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October 30, 2007
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Microsoft Roadmap Leads to 'Oslo' Microsoft lays out a roadmap for its service-oriented architecture vision. |
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December 12, 2014 |
Avaya Pairs with Google on Contact Center Solutions The first project will involve streamlining the agent experience using WebRTC and Chromebooks. |
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March 17, 2008
Judy Mottl |
Avaya Gears Up For Unified Communication Battle Avaya today introduced several offerings for mobile workers and a services program, all geared toward helping businesses achieve better workforce responsiveness. |
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December 2, 2004
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BT Makes 'Contact' With VoIP To improve customer service and save money, BT taps Nortel to bring VoIP to its U.K. call centers. |
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April 5, 2005
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Web Services, Hollywood Style Microsoft offers a Web services framework for media and entertainment companies to work with their applications and content. |
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May 29, 2007
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Is Anyone Calling For Avaya? Rumors that Avaya is for sale fly as Microsoft, Cisco and others yearn to serve unified communications. |
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April 7, 2015 |
Boopsie Releases Integration Solution for ILSs Boopsie for Libraries introduced AccessILS, its new platform-as-a-service that helps digital content providers integrate with major ILSs. |
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June 7, 2005
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SQL Server 2005 Queues up For Prime Time Microsoft previewed advanced tools, database and server features in the latest builds of SQL Server 2005, Visual Studio 2005 and BizTalk Server 2006. |
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December 30, 2009
Khali Henderson |
How Is the Agent Channel Organized? The indirect channel for communications network services has evolved somewhat differently than those for voice and data telephony gear. |
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April 28, 2010 |
Avaya CEO Talks Purpose-Built Networks At Interop, Kevin Kennedy shares some lessons learned from the Olympics and where Avaya is headed with its new Nortel technology. |
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November 6, 2007
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Visual Studio 2008 to Ship by Month's End Visual Studio 2008 is on track to ship by the end of the month. |
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October 11, 2005
Clint Boulton |
When Applications And Databases Collide You get loosely coupled data services, according to Microsoft officials during the VSLive keynote. |
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February 11, 2005
Jim Wagner |
.NET Gears For Next Close-Up Microsoft gears up for the next beta launch of its programming framework. |
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February 7, 2005
Michael Singer |
Microsoft Avalon, Indigo to Help Align .NET Three years since Bill Gates launched Visual Studio for the .NET framework, Microsoft is bringing its assets closer together. |
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May 2, 2005
Jim Wagner |
Avaya Joins Web Services, VoIP Avaya officials want companies to think intelligently about integration to take advantage of telephony advances. |
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September 19, 2006
Sean Michael Kerner |
Networking Vendors Hit The Big Apple Access control, convergence, monitoring and acceleration are all on the table at Interop NYC. |
CRM
December 21, 2015
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Microsoft Acquires Big Data Solution Provider Metanautix The new partnership seeks to improve how businesses handle data from various sources. |
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February 12, 2004
Alexander Wolfe |
Microsoft's Whidbey to Get a Mobile Kicker Microsoft's upcoming software development platform is getting a new tool to build applications for smart devices. |
InternetNews
August 11, 2005 |
Cable One Selects Nortel for VoIP The cable operator will use the gear to launch VoIP in up to 45 U.S. markets. |
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May 3, 2010 |
Avaya's Data Chief Talks Nortel Lessons A look at the combined telecom technology giant's focus on the enterprise network and where Nortel had gotten distracted. |
Information Today
March 17, 2015 |
Cisco and Microsoft Work on Cloud Computing Cisco extended its relationship with Microsoft for a new technology platform designed to accelerate service delivery and streamline entry into the Intercloud (a globally connected network of clouds) for cloud providers. |
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June 26, 2009
Khali Henderson |
Q&A with Avaya's Channel Chief Carol Giles Neslund The former Seagate channel executive reports to Jeremy Butt, who was took over as Avaya's vice president of Worldwide Channels in June 2008. |
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September 29, 2010 |
Avaya Hooks Up With Skype for Enterprise VoIP Enterprise unified communications player Avaya is teaming with Skype to include support for the popular VoIP provider's services in its networking equipment. |
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August 1, 2005
David Needle |
Avaya Launches Voice Portals for Web Services Voice-enabled applications use company's existing Web services. |
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March 5, 2013
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Avaya Unveils New Customer Experience Management Tools New solutions provide integrated Web, social media, text, and email customer interaction options. |
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October 20, 2011
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Avaya Acquires Speech Analytics Vendor Aurix Acquisition will enable Avaya to add speech analytics to contact center and unified communications portfolio. |
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May 18, 2007
Sean Michael Kerner |
Networking World Goes Neon For Interop What's on tap for next week's big networking show in Vegas? Everything, including the kitchen sink. |
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December 18, 2014 |
Spoken Partners with Avaya on Cloud Contact Center Solutions The partnership yields a hybrid cloud contact center as a service offering. |
InternetNews
July 21, 2009
Sean Michael Kerner |
Nortel Enterprise Torn Between Two Suitors As Nortel sell off accelerates, Avaya and RIM make their case for the enterprise unit. |
InternetNews
May 3, 2006
Sean Michael Kerner |
Avaya to Shun Microsoft's Directory Avaya CEO Donald Peterson was less than complimentary about Microsoft's incursion into the VoIP space. |
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December 28, 2009
Glenn Goldberg |
Aculab Helps PBX Central With TDM-IP Integration Aculab's software-based host media processing platform provides a flexible and reliable foundation for providers looking to expand their service offerings |
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May 2, 2006
Sean Michael Kerner |
Avaya VoIP Linux Style to The SMB The company isn't 'dumbing down' the apps, but merely making access and deployment SMB-friendly. |
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February 14, 2014
Leonard Klie |
Pie Digital Launches TotalTechHero Support App for Home Networks With Pie's TotalTechHero, service providers can troubleshoot and fix networking and device issues with the customer via the cloud. |
CIO
August 1, 2011
Stephanie Overby |
CIOs Lack Adequate Cloud Computing Knowledge Cloud computing adoption is increasing rapidly, but CIOs' ability to structure and manage these deals is not keeping pace. |
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December 14, 2005
Erin Joyce |
Avaya Loads Up on Unified Communication Avaya has rolled out new software called VPN remote that embeds virtual private network remote capabilities into Avaya's family of IP telephones. |
InternetNews
January 19, 2010 |
Avaya Outlines Plans for Nortel Integration Avaya lays out integration plan for $900 million acquisition of Nortel Enterprise unit. |
InternetNews
September 18, 2008 |
'Four Major Pushes' With Visual Studio 10 Microsoft is discussing the next generation of its flagship developer toolkit, currently titled Visual Studio 10. |
InternetNews
August 27, 2010 |
FCC Needs More Wireless Market Data: GAO The Government Accountability Office's latest report advises the FCC seek out more information, particularly about competition and pricing, to better serve wireless consumers. |
