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BusinessWeek October 31, 2005 Nanette Byrnes	Leader Of The Packs Marlboro is still smoking at 50, thanks to buzz marketing.
The Motley Fool July 2, 2010 Colleen Paulson	Government Snuffs Marlboro's Lights FDA's moves to control cigarette labeling and packaging take a bite.
AskMen.com	Moist Snuff & Dip: A Growth Business? As consumers turn away from cigarettes due to smoking bans, health concerns and higher price, the nation's largest tobacco maker, Altria Group, is reiterating the importance of smokeless tobacco products to its business.
The Motley Fool June 15, 2009 Colleen Paulson	Is This Sector Going Up in Smoke? The combination of increased taxes and FDA regulation of tobacco products certainly won't help the industry's future growth prospects in the United States.
The Motley Fool February 22, 2008 Selena Maranjian	Smoking Around the World What if hundreds of millions of people around the world quit smoking?
The Motley Fool July 20, 2004 Alyce Lomax	The Marlboro Paradox Despite what can be seen as a downright difficult climate for its core offering, sinful tobacco, Altria Group, the name behind cigarette brands such as Marlboro, reported a 7.8% improvement in its second-quarter net earnings.
BusinessWeek April 8, 2010 Nanette Byrnes	How Altria Is Winnowing Out Fake Marlboros The tobacco giant's private cops are going to new lengths to stop contraband smokes.
BusinessWeek June 27, 2005 Nanette Byrnes	Smart Moves for Stopping Smoking Office bans against lighting up, higher taxes, and adult-focused antitobacco ads work well. But the tobacco industry's political power remains strong.
CRM October 2015 Paul Greenberg	Reimagining CRM, Part One CRM has lived through interesting times -- and the changes aren't over
BusinessWeek September 11, 2006 Nanette Byrnes	Big Tobacco's Showdown In The West California is about to add $2.60 in tax per pack of smokes.
The Motley Fool August 6, 2009 Colleen Paulson	The Military's Fightin' the (Marlboro) Man The Pentagon has recently completed a study arguing that tobacco use should be banned in the military and sales prohibited on government-owned property. It's clear that Altria, Reynolds American, and Lorillard have their work cut out for them.
BusinessWeek September 13, 2004 Nanette Byrnes	Double Danger For Big Tobacco A U.S. Justice suit and a push for FDA oversight have cigarette makers gasping.
The Motley Fool May 26, 2009 Colleen Paulson	What's Your MO, Altria? Altria is actively supporting FDA regulation of cigarettes. Read on to see why.
The Motley Fool March 31, 2008 Will Frankenhoff	The Marlboro Man Is Free to Roam Altria completes the long-awaited spinoff of its subsidiary Philip Morris International.
The Motley Fool March 20, 2007 Selena Maranjian	Cigarette Taxes Can Burn You Take your tax obligations seriously when ordering goodies online. Ordering smokes online cost one man $8,000 in taxes.
The Motley Fool August 2, 2010 Anand Chokkavelu	Today's Buy Opportunity: Altria Why today's "11 O'Clock Stock" is sin stock Altria.
The Motley Fool January 14, 2004 Selena Maranjian	Quit Smoking, Get Rich Don't let thousands go up in smoke.
The Motley Fool January 28, 2010 Colleen Paulson	Altria's Stayin' Alive Altria delivers EPS growth in spite of a decline in cigarette volume.
HBS Working Knowledge April 23, 2014 Michael Blanding	Are Electronic Cigarettes a Public Good or Health Hazard? A new case study by John Quelch charts the growing popularity of electronic cigarettes and how tobacco companies and regulators are responding.
BusinessWeek September 30, 2010 Aki Ito	Japan Enjoys a Nicotine Buzz The Japanese hoard cigarettes ahead of a major tobacco tax increase -- and that may add as much as 1.4 percentage points to third-quarter GDP growth.
Reason Aug/Sep 2009 Jacob Sullum	Cigarette Gag: Smokes and speech In April a bill was passed that includes a provision barring manufacturers from making any statement directed to consumers through the media that would reasonably be expected to result in consumers believing that the product is regulated and endorsed by the FDA
CRM March 16, 2012 Eric Harber	Four Ways Mobile Will Boost Your CRM Strategy Take your campaigns to the next level.
The Motley Fool August 15, 2007 Todd Wenning	What Smoking Cost Me In addition to all of the obvious health benefits of not smoking, the money saved by not buying cigarettes could produce some very healthy returns.
CRM February 10, 2012 Sean Canning	The Case for Multichannel Customer Management Why enterprises that fail to adapt will be left behind.
The Motley Fool January 27, 2004 Alyce Lomax	R.J. Reynolds's Bummin' Smokes Discount cigarettes smoked out RJR's fourth quarter.
CRM February 2008 Barton Goldenberg	Multiplicity Means More Customers want it. Technology allows it. The Digital Client demands it. So why have so few companies mastered multichannel CRM?
The Motley Fool June 30, 2004 Selena Maranjian	Cigarette Profits at Risk If you're an investor in tobacco, then you have some new cause for concern. Fewer teens are smoking, which may put pressure on tobacco profitability.
BusinessWeek June 24, 2010 Miles et al.	Altria vs. the FDA: More than a Mild Dispute Federal regulators want the tobacco company to hand over the research behind the selling of Marlboro Golds
Salon.com June 15, 2001 Elizabeth M. Whelan	Tobacklash! One man wins $3 billion from Philip Morris and suddenly people are pro-big tobacco. What have they been smoking?
AskMen.com October 1, 2003 Steve Richer	How To: Quit Smoking Are you a regular smoker? Have you been trying to kick the habit for a while now? Have you unsuccessfully tried to quit in the past? Whether you're a social or regular smoker, these tips may encourage you to quit smoking today.
Search Engine Watch August 19, 2010 Jacob Morgan	Interactions With Transactions: Understanding Social CRM Empowering advocates and improving the customer experience is a key focal point of social customer relationship management. An introduction to the philosophy and business strategy.
The Motley Fool April 20, 2011 Colleen Paulson	Hazy Days Ahead for Altria? Altria's first quarter combines earnings growth with market share decline.
The Motley Fool February 1, 2006 Nathan Parmelee	Altria: Still Smokin' Altria is still cruising along, but growth is a mixed bag. Investors, take note.
The Motley Fool January 7, 2010 Colleen Paulson	Big Tobacco Is Back to Business Philip Morris USA touts "lower risk" smokeless tobacco.
AskMen.com	China: No Free Cigs For Party China's corruption watchdog will clamp down on government officials who use public money to buy expensive cigarettes.
Bank Technology News May 2002 David Rountree	CRM the Hard Way Banks that are capitalizing on the wealth of CRM technology that does work are peopled by managers willing to work at it, every day...
The Motley Fool July 23, 2010 Colleen Paulson	Altria Gets Its MO-jo Back Altria is smoking hot with its strong second-quarter results.
The Motley Fool July 22, 2009 Colleen Paulson	Smokin' Hot Growth for Altria? Altria increases guidance with 8.7% quarterly EPS growth.
The Motley Fool April 27, 2004 Seth Jayson	R.J. Reynolds Goes Light Cost-cutting yields a 70% improvement in the shareholders' bottom line.
AskMen.com	Is Smoking Back? Cigarette smoking rose slightly for the first time in almost 15 years, dashing health officials' hopes that the U.S. smoking rate had moved permanently below 20 percent.
The Motley Fool January 15, 2008 Morgan Housel	How Marlboro Friday Changed the World To defeat generic competition, clever companies use many approaches to achieve huge successes on the basis of their brand names.
The Motley Fool September 23, 2004 Bill Mann	The Cigarette Mafia The federal government seeks $280 billion from the tobacco companies, using laws designed to combat the Mafia.
The Motley Fool January 29, 2004 W.D. Crotty	Altria Is Smokin' Philip Morris and Kraft's parent company releases stellar numbers for 2003.
The Motley Fool November 10, 2009 Colleen Paulson	Altria's Not Tobacco's Only Altruist Reynolds American may purchase a quit-smoking company.
The Motley Fool May 13, 2011 Patrick Martin	The Best Stock I Never Meant to Buy I picked a good stock, Philip Morris ... but not on purpose.
Search Engine Watch September 16, 2010 Jacob Morgan	Visualizing the Social CRM Process This simple six-step process will help you create a social customer relationship management strategy for your organization.
The Motley Fool April 13, 2004 Ben McClure	Altria's Smoke Signals Even though cigarettes make you cough and splutter, that's no excuse to ignore tobacco stocks. Altria, the company formerly known as Philip Morris, is the giant among tobacco stocks.
The Motley Fool March 31, 2008 Morgan Housel	This Company Is Smokin' the Market Despite its lack of a highflying growth status or a glamorous line of products, Altria has been a solid performer for years.
CRM September 2, 2011 Duke Chung	Five Ways to Amplify Your CRM System By opening up a two-way communications channel for customers and your CRM system, it provides an enormous overview of what customers want, accessed, and engaged in during their customer service experience.
The Motley Fool December 19, 2011 Rebecca Lipman	Cigarette Stocks: The Myth of the Dying Tobacco Industry Do you think these names have the momentum to continue on an upward trend?