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Fast Company Lindsay LaVine	Lessons From Inside The $800 Million Girl Scout Cookie Selling Empire For 97 years, Girl Scouts across America have participated in the cookie sales program, which has raised nearly $800 million each of the last two years. Getting your Thin Mint fix should also make you feel good about the future of women in leadership roles.
Fast Company Lindsay LaVine	Sales Secrets From A Top-Selling Girl Scout Twelve-year-old Elena Welsh sold 5,131 boxes of cookies last year.
Energize May 2005 Susan J. Ellis	Why Be Boring When You Can Celebrate in So Many Ways? It's your chance to enlighten, amaze, surprise, and educate everyone. Remember that only the volunteer program manager sees the full cumulative effect of volunteer involvement for the past year. Paid staff, volunteers, and administrators only see their small part of the larger picture.
Energize June 2013 Susan J. Ellis	Stop Volunteers from Being Their Own Worst Enemies Maybe we need to educate volunteers about who they are and how they fit into our organizations. If we wrongly assume that volunteers "get it," we open ourselves to potential problems of various sorts.
Energize October 2012 Susan J. Ellis	Practicing What We Preach: Volunteers Helping Us, Too One of the enduring mysteries of the volunteer management field is how often those who lead volunteer efforts do not build a team of volunteers to help them in their important work.
Energize November 2005 Susan J. Ellis	Strength in Numbers: Engaging Volunteers as Partners in Program Development There is a specific form of volunteer involvement that has great potential as a tool for internal advocacy: activating a visible team of volunteer representatives.
AFP eWire May 30, 2006	New Website Registers Volunteers for Future Disasters The Points of Light Foundation and Volunteer Center National Network have created a new website to help prepare for future disasters by linking charities with volunteers.
Energize June 2005 Susan J. Ellis	Mobile Volunteers - `Tis the Season In the past, one simply wished vacationing volunteers a good time and hoped they'd return in a few months. But if the person is going to have access to a computer and the Internet while away, consider a virtual assignment.
Energize December 2014 Susan J. Ellis	What Did You and Volunteers Do Well this Year? 2014 is rapidly coming to an end. Before you consider making any resolutions for the new year, use December as an opportunity to reflect on the past 12 months.
AFP eWire March 1, 2004	Many Nonprofits Using Volunteers Ineffectively A joint study by the UPS Foundation, the Corporation for National and Community Service and the USA Freedom Corps has revealed that 80 percent of nonprofits rely on volunteers for critical activities, but admit they do not have the resources or knowledge to manage them as they might like.
Energize September 2006 Susan J. Ellis	What’s in a Name…or a Title? What's the best title for the person who is designated as the leader of volunteers?
Energize November 2011 Susan J. Ellis	Part-time Volunteer Management Means Equally Limited Volunteer Involvement, It is hardly news that the majority of people who lead volunteer involvement are expected to do so part-time.
CIO June 15, 2004 Thomas Wailgum	Selling Girl Scouts on Science Women make up 46 percent of the U.S. workforce, but only 22 percent of scientists and engineers, according to the National Science Foundation. The Girl Scouts are working with corporate and government agencies to change that.
Energize December 2006 Susan J. Ellis	Together We Stand: Volunteers and Volunteer Resource Managers Connected Frontline volunteers and boardroom volunteers are more alike than different, and the principles of effective volunteer administration apply to each group.
Energize April 2011 Susan J. Ellis	Celebrate Collective Accomplishments, Not Volunteered Time Volunteer recognition is a powerful tool for leaders of volunteers that remains largely underutilized.
Bank Systems & Technology September 27, 2004	One Question For: Bob Mandala, Team Bank of America How does technology play a role in the volunteering efforts of your organization's employees?
AFP eWire December 12, 2005	Tapping Into Baby Boomer Volunteerism A new report provides fresh research about the aging of the American labor force and suggests ways that both for-profits and nonprofits can tap into the talent and energy of the baby boomer generation for their volunteer programs.
Energize November 2014 Susan J. Ellis	Pulling the Rug Out from Under Volunteer Involvement: Sudden Staff Changes How are major changes communicated to volunteers in your organization? Is there a plan in place for continuity should you leave your job, whether by choice or not?
Energize May 2008 Susan J. Ellis	It's Volunteers and Money We need to see the issue of resource allocation for volunteers as integral to our work and develop the skills to "make the case" for spending money on volunteers.
Fast Company November 2002	Fast Talk: Tough Sell The fastest way to get a solid bottom line is to deliver results on the top line. Which means there's nothing more urgent -- or these days, more trying -- than making the sale. Here's what it takes.
AFP eWire July 31, 2006	Online Volunteering: Factors for Success A new study examines the potential benefits of cultivating online volunteers and the necessary infrastructure and capacity organizations need to effectively employ these volunteers.
Energize October 2006 Susan J. Ellis	The Middle Management Barrier Middle managers are vital to how effective the organization's volunteer engagement will be.
Energize December 2012 Susan J. Ellis	End-of-Year Reports Can Illuminate Volunteer Achievements The invisibility of volunteers in many agency reports is matched only by the presentation of generally useless information about volunteers in other reports.
Energize March 2010 Susan J. Ellis	AmeriCorps and Senior Corps Targeting Volunteer Management The most popular capacity building option among both charities and congregations with social service outreach activities is the addition of a one-year, full-time volunteer with a living stipend (like an AmeriCorps member), with responsibility for volunteer recruitment and management.
Energize April 2013 Susan J. Ellis	Revisiting the Seven Deadly Sins of Directing Volunteers In the early 1980s, Energize produced a mini-poster with the dramatic title of "The Seven Deadly Sins of Directing Volunteers," which proved extremely popular. We are reappraising them for 2013.
DailyCandy March 15, 2007	The Weekend Guide Eat girl scout cookies... St. Patrick's Day tea... Factory People clothing... Sweaters from Sweater Stone.... Website that ranks other websites...
AFP eWire January 25, 2011 Brydon M. DeWitt	The Power of the Volunteer Working with volunteers is not easy. With the right support, however, volunteers can do more than any number of staff can do -- it's just a matter of harnessing their potential.
Energize September 2008 Susan J. Ellis	Replacing Volunteers with Paid Staff When and how is it legitimate to place employees into roles traditionally held by volunteers? This is an emerging trend that deserves attention.
Energize February 2010 Susan J. Ellis	Both Receiving and Giving Conspicuous by their absence, particularly in human service agencies, are volunteers with a direct, personal connection to the work of the organization
Energize June 2012 Susan J. Ellis	Why Do We Love Volunteer Satisfaction Surveys? How did we arrive at this particular method of assessing success with volunteers? Do such surveys reveal anything meaningful about the value of volunteer contributions?
Energize October 2011 Susan J. Ellis	What Leaders of Volunteers Can Do To Gain Executive Attention This month, I am turning the spotlight 180 degrees to examine how leaders of volunteers contribute to the problem of not getting enough attention from higher-ups.
Energize December 2009 Susan J. Ellis	When the Ax Falls: Budget Cutting and Volunteers Can an organization turn to volunteers to fill gaps when budgets are cut and employees laid off?
Energize June 2011 Paula J. Beugen	Is the Corporation for National and Community Service on the Right Track for Volunteerism? After energetically working alongside many others to advance the concepts for what became the National and Community Service Act of 1990, I am stunned by the current state of what is now the Corporation for National and Community Service
Energize November 2010 Susan J. Ellis	When Volunteers Resist Change Always remember that volunteers bring their own perspectives and stereotypes about volunteerism to their service. Here are some ways of thinking that reflect a lack of training or understanding.
AFP eWire August 4, 2008	Volunteering Up, Dropout Rate Still High Retaining donors is not the only challenge nonprofits face. A recent study shows that retention rates for volunteers are nearly as daunting.
Energize May 2012	Three Things Volunteer Managers Can Learn from the Social Media Revolution Quick Tip: Recruit what Susan Ellis calls `cyber deputies.' These are volunteers who perhaps have more knowledge or comfort with social media than you.
Energize April 2007 Susan J. Ellis	I'll Help with That, But Don't Ask me to Lead it! Have you found that it is easier to recruit a volunteer to do frontline, hands-on work than to accept a leadership position on a board of directors, advisory council, or key committee? This is becoming a universal concern, including for professional associations of volunteer program managers.
AFP eWire May 4, 2006	Volunteers Still Not Being Used for Maximum Impact A new survey shows that a vast majority of nonprofit organizations are not taking full advantage of the professional skills and knowledge possessed by their volunteers.
Energize August 2011 Susan J. Ellis	I'll Never Understand Why Executives Still Don't Understand Here is the most succinct set of arguments for not ignoring volunteer involvement.
AFP eWire January 22, 2007	Survey Examines Corporate Support of Employee Volunteers in Canada Most corporations and businesses in Canada encourage or accommodate their employee volunteer activities during work hours, although the manner and extent of the support varies widely, according to a new survey.
Energize May 2010 Susan J. Ellis	The Self-Directed Volunteer The author discusses what is meant by the "self-directed" volunteer and what this means for philanthropic organizations.
Energize September 2012 Susan J. Ellis	"Why?" Is More Powerful than #@#%! Throughout my years in working with clients and audiences, I have found that asking someone to explain the reason for a particular statement, action, or decision almost always puts things into context and enables forward progress. So it's surprising that we do not ask "why?" more often.
Geotimes March 2007 Lisa Rossbacher	Scouting for Geologists Helping young people learn about geology through earning scouting merit badges should be a much larger outreach effort. All the geoscience professional societies can play a role, as well as college and university geology departments.
Energize August 1, 2011 Trina Isakson	I'll Never Understand Why Executives Still Don't Understand Results of research on a leadership model of volunteer engagement.
Energize April 2012 Susan J. Ellis	Common Sense and Volunteer Involvement I am very interested in what you have to share as your examples of lack of common sense when it comes to decisions affecting volunteers.
Energize July 2013 Susan J. Ellis	Breaking through the Glass Ceiling for Volunteers Fully capable people may already be serving in your existing volunteer corps and ready to be promoted to a higher level of volunteering for the organization (only if they want to).
AFP eWire April 25, 2005	What is Volunteer Time Worth? The value of the volunteer hour has increased. According to an estimate, one hour of volunteer time rose to $17.55 for 2004, up from $17.19 per hour in 2003.
Energize February 2006 Susan J. Ellis	The Fair Labor Standards Act and Other Obstacles to Progress As advocates for volunteer engagement, we need to approach specialized counselors as equal team members, remembering that we, too, have expertise to offer.
Energize August 2008 Susan J. Ellis	The Yin and Yang of China's Olympic Volunteers Volunteerism Beijing 2008 style is managed rigorously by the state and for the state.
AFP eWire April 25, 2005	Canadian Volunteers Motivated by Cause, Connection Canadians are more motivated to volunteer their time and resources because of the personal satisfaction they feel rather than any reward or recognition they may receive, according to a survey.