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Insurance & Technology
August 12, 2009
Nathan Conz |
Modernized or Legacy, Carriers Seek To Maximize Claims Systems' ROI Though insurance companies have achieved varying degrees of modernization among their claims platforms, many are examining ways to leverage their current systems with the goal of improving the customer experience.   |
Insurance & Technology
August 17, 2010
Anthony O'Donnell |
Claims Transformation Emerging as Top Priority for Carriers Economic and technological pressures are making claims system modernization increasingly urgent as insurers seek to differentiate themselves through service capabilities while gaining much-needed efficiencies. |
Insurance & Technology
January 7, 2008
Anthony O'Donnell |
Insurers Improve Claims Process Through IT Alliance Achieving optimal claims performance requires a high level of IT/business alignment to deliver high-tech, high-touch service. |
Insurance & Technology
August 10, 2006
Maria Woehr |
Enhancing the Enterprise As insurers seek to transform their businesses into customer-centric organizations, many carriers are reexamining enterprise content management technologies. |
Insurance & Technology
December 23, 2005
Maria Woehr |
Bracing for the Claims Storm Many insurance carriers have invested in new back-office and field technologies within the past year to enable more-efficient claims processing and provide better customer service. And, for many, it wasn't a moment too soon. |
Insurance & Technology
February 1, 2006
Peggy Bresnick Kendler |
Claims to Tame Experts weigh-in -- Q: What are the biggest challenges insurers currently face in the area of claims management?... Q: How does business intelligence affect claims handling?... etc. |
Insurance & Technology
August 7, 2008
Anthony O'Donnell |
Policy Admin System Replacement: Insurers Shift Focus From Systems to Functionalities Interboro Insurance Co.'s policy administration replacement initiative was in key respects a classic case. |
Insurance & Technology
February 14, 2007
Anthony O'Donnell |
FFIC Renovates Claims With Accenture Citing high-performing claims technology as a critical factor in customer satisfaction, growth and profitability, the insurance company has selected Accenture's Claim Components solution to handle all claims submitted within the carrier's commercial, personal and specialty lines. |
Insurance & Technology
September 9, 2009
Anthony O'Donnell |
Zurich Canada Selects Guidewire Claims System Zurich expects the system to deliver greater operational efficiency, improved service, and the ability to attract top talent to the company's claims team. |
Insurance & Technology
April 2, 2004
Anthony O'Donnell |
Waiting on the Customer Crafting a cost-effective customer-centric claims environment takes a calibrated combination of high-tech and high-touch solutions. |
Insurance & Technology
December 13, 2006
Anthony O'Donnell |
Location, Location, Location Insurers' capability to respond quickly to catastrophes - on whatever scale - is extremely relevant to their mission. |
Insurance & Technology
February 21, 2005
Anthony O'Donnell |
Manufacturer and Distributor A Q&A with Russ Bostick, CTO of Chase Insurance, about handling IT after a merger, and technology investment strategy. |
Insurance & Technology
October 10, 2007
Nathan Conz |
Grinnell Mutual CIO Dennis Mehmen Uses Business Strategy To Make IT A Priority A GMRC By redefining his department as a strategic business partner, Grinnell Mutual Reinsurance Company CIO Dennis Mehmen has turned the carrier's IT organization into an innovator in the insurance space. |
Insurance & Technology
February 19, 2004
Anthony O'Donnell |
Compliance as Opportunity Regulatory compliance demands force insurers to dedicate scarce resources, but meeting those demands can be the occasion to accomplish worthwhile IT goals. |
Insurance & Technology
August 26, 2009
Nathan Conz |
Allstate Rolls Out Next Gen Self-Service Allstate Insurance Company has launched Next Gen Self-Service, a set of online tools that allow customers and agents to access information and perform claims tasks. |
Insurance & Technology
February 8, 2004
Jamie Bisker |
Core Systems: Journey to the Center of Insurance An analysis of the state of core systems, and how to create renewable systems, in the insurance industry |
Insurance & Technology
March 15, 2009
Katherine Burger |
Chubb Signs Five-Year Contract with Symbility to Upgrade Claims Management Carrier will use Symbility.NET component to manage claims workflow, while field adjusters will use vendor's wireless application. |
Insurance & Technology
September 14, 2004
Anthony O'Donnell |
Mega-Deal a Bellwether? Seeking to transform itself into a nimble, line-of-business oriented enterprise, Zurich Financial Services has signed a major applications outsourcing agreement with CSC to support all of the carrier's lines of business. |
Insurance & Technology
March 16, 2004
Anthony O'Donnell |
TOWER Powers West Bend Combined workflow and imaging solution saves P&C carrier from expanding staff and facilities. |
Insurance & Technology
October 7, 2005
Anthony O'Donnell |
Mean Season In addition to driving a more expeditious claims process, technology has played an important role in minimizing the effect of an event like Katrina on the fortunes of insurance companies and the industry as a whole. |
Financial Planning
January 1, 2012
Mark Tibergien |
Moving Parts Once you have begun to look at the patterns unfolding in your advisory firm, it will be time to ask several critical questions. |
Insurance & Technology
April 23, 2009
Anthony O'Donnell |
Zurich's TOM Intiative Takes Aim at Long-Term Profitable Growth IT plays a key role in Zurich's Target Operating Model program implemented across the dimensions of facilities/configuration, people, processes, platforms and IT, and performance management. |
Insurance & Technology
September 5, 2006
Maria Woehr |
Main Street Gains N'Site The Main Street America Group purchased N'Site Solutions' Web-based software application NSolutionsv4.Net to enhance the claims turnaround time. |
Insurance & Technology
January 26, 2005
Anthony O'Donnell |
Engineering Underwriting Gary Kaplan, chief underwriting officer and head of the Technical Center strategic service unit for Zurich Financial Services subsidiary Zurich North America's commercial business division brings a more methodical and technology-driven approach to the company. |
Insurance & Technology
February 16, 2010
Anthony O'Donnell |
Zurich Japan Deploys Guidewire ClaimCenter Under the internal name of Z-Trust, ClaimCenter currently processes Zurich Japan's auto and motorcycle claims and will be extended to other lines of business in subsequent deployment phases. |
Fast Company
February 2001
Paul C. Judge |
"How I Saved $100 Million on the Web." Jonathan W. Ayers, president of Carrier Corp., loves the Web. But he's no radical. For giant companies like his, he argues, the real power of the Internet lies in doing what you already do faster and cheaper. |
Insurance & Technology
March 7, 2008
Anthony O'Donnell |
Zurich's Michael Paravicini Drives Global IT Unification Zurich Financial Services CIO Michael Paravicini says the company's IT organization enables a more innovative product creation, better distribution and servicing solutions, as well as better data and customer management. |
