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Insurance & Technology
April 19, 2005
Wendy Toth |
One-Stop Web Shop Chubb insurance carrier redesigns its Web site, providing more direct access to agents and brokers.   |
Insurance & Technology
November 26, 2003
Julie Gallagher |
Keep Them Coming Back for More Now more than ever, carriers need to focus on keeping today's skeptical customer satisfied. |
Insurance & Technology
September 17, 2009
Anthony O'Donnell |
Chubb Provides Paper-Free Solution to Agents Chubb Commercial PaperFree improves on the former procedure of agents receiving a paper copy of documents through the mail or accessing them via Chubb's Web site prior to scanning them and uploading them to their agency management system. |
Insurance & Technology
February 1, 2010
Anthony O'Donnell |
Chubb Expands Online Inland Marine Capabilities The u.writer system now features broader underwriting parameters to permit more business to be processed online, and can be accessed by Chubb-appointed wholesale brokers as well as independent agents. |
Insurance & Technology
March 2, 2006
Anthony O'Donnell |
Sign on the Dotted Screen Seeking to meet agents' increasingly demanding ease-of-use expectations, Chubb Group has launched electronic signature capability for 10 of its professional and management liability insurance products. |
Inc.
January 2009 |
Three Mistakes Young Salespeople Often Make Jeff Hoffman, co-founder of Basho Technologies and an adviser to the Sloan Sales Club, says new salespeople commonly make these errors. |
Insurance & Technology
November 28, 2005
Peggy Bresnick Kendler |
Higher-Tech Agents Leading experts in agent technology answer critical questions about the relationship between agents and technology. |
Insurance & Technology
March 15, 2009
Katherine Burger |
Chubb Signs Five-Year Contract with Symbility to Upgrade Claims Management Carrier will use Symbility.NET component to manage claims workflow, while field adjusters will use vendor's wireless application. |
Insurance & Technology
March 25, 2008
Nathan Conz |
Chubb Standardizes and Automates Producer Appointment Process The Chubb Group of Insurance Companies has implemented ACORD's standard producer appointment form and data standards. |
PHONE+
November 24, 2009 |
Ethical Dilemmas in the Channel Josh Anderson, CEO of Telephony Partners presents ethical dilemmas that have happened in the indirect sales channel. Suppliers and partners provide their input on how to handle the dilemmas. |
PHONE+
December 30, 2009
Khali Henderson |
What Are the Primary Agent Business Models? Descriptions of the several types of agents in the telecom industry. |
Job Journal
May 8, 2011 |
Insurance Agents Enjoy Secure, Solid Careers If you enjoy working with others and can empathize with their problems and concerns, you can build a fulfilling, lucrative career in the insurance industry. You'll be helping people protect their families, their homes and their personal belongings. |
CRM
February 21, 2012 |
SAS Acquires aiMatch SAS acquisition brings advanced analytics to the digital advertising industry. |
Wall Street & Technology
March 19, 2007
Cory Levine |
TSX Group Hires Brenda Hoffman as CIO At the top of her new agenda, Hoffman relates, is reducing latency and improving the exchange's ability to handle messaging traffic. |
Insurance & Technology
March 2, 2006
Anthony O'Donnell |
Chubb's Drewry Transitions Often, taking on a new CIO role involves a charge to turn a company upside down. But that's not the case with former Aon CIO June Drewry's new assignment at Chubb & Son. |
CRM
May 2, 2005
David Myron |
Analytics for the Masses SAS upgrades its Enterprise BI Server to include OLAP, and query and reporting tools. |
CRM
March 24, 2014
Sarah Sluis |
SAS Unveils Visual and In-Memory Stats for Hadoop Visualization and big data-geared updates announced at SAS Global Forum. |
Insurance & Technology
May 25, 2010
Anthony O'Donnell |
Alfa Vision Insurance Taps SAS To Improve Customer Retention The SAS Analytics Pro solution, combined with an Elite Technology Solutions-developed retention model will be applied to eight program rollouts during 2010. |
Insurance & Technology
July 11, 2008
Akhil Tripathi |
Web-Based Solutions Deliver on Agents' Tech Expectations Insurers can leverage agent portals and systems integration technology to streamline agents' workflow and improve efficiencies. |
PHONE+
March 23, 2010 |
Do Agents Have a Chance Fighting Mass Terminations from Carriers? Telecom experts off their opinions on how agents might be able to deal with carrier downsizing. |
Insurance & Technology
October 16, 2005
Maria Woehr |
Ellis Motivates Matters This senior vice-president, CIO and home office services manager of Chubb commercial lines has been working to complete an architectural road map to refresh Chubb's legacy systems and prepare to implement an inventory management system. |
Insurance & Technology
January 7, 2008
Anthony O'Donnell |
Insurers Improve Claims Process Through IT Alliance Achieving optimal claims performance requires a high level of IT/business alignment to deliver high-tech, high-touch service. |
PHONE+
December 30, 2009 |
Channel 101 -- PHONE+ Fact Book 2010 An updated primer of telecom industry basics. |
Insurance & Technology
May 16, 2007
Susana Schwartz |
Drive For Automation Causes Insurance Carriers To Integrate The Internet has yielded more choices among comparative raters and aggregators, thus elevating agents to a more powerful position as the gatekeepers to multiple company ratings. |
CRM
July 2013
Barton Goldenberg |
Happy Agents, Happy Customers Increased agent productivity leads to increased satisfaction. |
CRM
January 2004
Jason Compton |
The Changing Role of the Contact Center Agent With the proliferation of online self-help and new call center technologies, agents are being asked to resolve more challenging issues or to transform themselves into salespeople. But are current agents, who primarily respond to basic service requests, right for these new roles? |
Insurance & Technology
November 15, 2006
Maria Woehr |
Scanning for Risks The Chubb Group of Insurance Companies launched Masterpiece HomeScan, a complimentary service to help homeowner policyholders detect moisture and electrical hot spots that could lead to water damage or fire losses. |
Insurance & Technology
June 15, 2009
Anthony O'Donnell |
Todd Ellis, Chubb's Lottery-Winning CIO of Commercial Lines, Resigns Senior vice president and Insurance & Technology Elite 8 honoree and nine of his subordinates won a $216 million Mega Millions lottery jackpot in March 2009. |
CIO
September 23, 2010
Stephanie Overby |
Cloud Computing for a Crowd Chubb devised an innovation process using a cloud-based crowdsourcing tool that is delivering ideas for new products and customer-facing services. |
Insurance & Technology
July 20, 2009
Anthony O'Donnell |
Berthiaume's Influence Spreads at Chubb Mark Berthiaume, Chubb Specialty Insurance's CIO since 2001, has taken on the CIO role for Chubb Commercial Insurance, in addition to stewardship of the carrier's Surety IT organization and Specialty's field operations, and responsibility for global IT strategy. |
CIO
April 30, 2012
Chris Kanaracus |
SAS Institute Eyes the Big Data Market This independent business analytics vendor, with steady leadership and a broad product line, has embraced hot technologies like Hadoop. |
Insurance & Technology
April 4, 2007
Anthony O'Donnell |
Don't Listen to Your Customers! The Hartford's work in maximizing the quality of a user's experience with the company's customer interaction systems -- especially Web interfaces -- takes a quasi-anthropological approach, leaning on observation of the customer in his natural habitat. |
Popular Mechanics
October 10, 2008
Andrew Moseman |
Body of Lies' Spy Tech is Closer to Reality than Bond Experts tell Popular Mechanics that the technology featured in this film is much closer to reality than the farfetched gadgets Q routinely devises for James Bond. |
