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Inc.
July 2006
Patrick J. Sauer |
Case Study Update: Back in the U.S.A. An update on Everdream, a desktop-management software company in Fremont, California, that outsourced its call center overseas.   |
CFO
June 1, 2004
Roy Harris |
Making It Work How to avoid some common offshoring blunders -- and what to do when you can't. |
CRM
February 2, 2004
Ginger Conlon |
The Great Outsourcing Debate The debate has its own benefit, that of providing information and opinion on both sides that could help companies decide what's right. |
Bank Technology News
June 2007
Geeta Sankappanavar |
Financial Services Outsourcing: Not If, But When BPO companies now offer a way to achieve the cost and quality advantages of strategic global outsourcing without the risks of losing control of the operation and without the investment costs of setting up their own offshore centers. |
Global Services
July 29, 2007
Adyasha Sinha |
Q&A With Alfredo Ribeiro, HP Costa Rica HP has an IT and support service center in Costa Rica, which was created in August 2003, to provide services to their main client P&G. |
Global Services
July 29, 2007
Adyasha Sinha |
Offshoring to Costa Rica Although the past decade has been a rough ride for Costa Rica, its economy has, in many ways, been a model for developing nations. |
CIO
October 6, 2011
Stephanie Overby |
IT Outsourcing: Study Ranks Best Nearshore Locations for U.S. Customers A new quarterly ranking of Latin American countries rates Mexico, Chile, Costa Rica and Argentina among the best locations for nearshore outsourcing. |
Bank Technology News
August 2003
Karen Krebsbach |
Outsourcing: Fighting a Giant Sucking Sound Banks face backlash on IT job exports overseas |
Bank Systems & Technology
June 2, 2004
Cynthia Ramsaran |
Outsourcing Obstacles Banks can save money with offshore outsourcing, but they need a plan to navigate the choppy waters. |
Managed Care
June 2005
Ed Silverman |
It's a Small World After All: Outsourcing Makes Inroads The entire managed care industry is desperate to cut costs and is beginning to turn toward a controversial method to do just that. |
Global Services
August 14, 2008
Phil Fersht |
Dodging the Outsourcing Landmines With growing reliance on their providers to deliver, greater scrutiny by boards and their auditors, and such, driving change deep into firms, execs governing outsourcing relationships have become a lightning rod for criticism. |
Insurance & Technology
June 16, 2004
Anthony O'Donnell |
Room for Improvement Insurers should be more aggressive in managing outsourcing's risks and reaping its rewards as part of an overall sourcing strategy. |
Bank Technology News
December 2004
Holly Sraeel |
Outsourcing Gets a Closer Look. But is It Different? The strategic value of outsourcing has always been the source of some debate in banking. The question is, "Is it different than in years past?" Good question, and the answer depends on the size of institution. |
Fast Company
May 2012
Christina Chaey |
At Starbucks's New Costa Rican Cafe, Costa Rican Coffee Is Hard To Come By This month, the caffeine chain opens its first store in Costa Rica, a nation that already knows a thing or two about java |
Entrepreneur
October 2003
Chris Penttila |
Close the Loop If you're outsourcing projects right and left, make sure the information you need is rolling back to you. |
InternetNews
November 15, 2007
Andy Patrizio |
Dell Acquires Remote Management Firm Everdream Its acquisition of Everdream strengthens Dell's efforts to improve remote management of systems. |
CIO
November 17, 2008
Albert Lee |
How to Choose the Right IT Outsourcing Provider Selecting an outsourcing provider can be difficult, but these project management tips will help you pick the right vendor to meet your current and future needs, and ensure the success of your project. |
Insurance & Technology
June 16, 2004 |
Transforming Your Business Through IT and Business Process Outsourcing Insurance is a risk management industry, and its approach to outsourcing should be consistent with its nature. Risks are to be managed, not fled from. |
IDB America
Charo Quesada |
Civil society causes a political earthquake in Costa Rica The 2002 national elections in Costa Rica offer a vivid example of just how influential civil society organizations have become in Latin America. |
