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CIO
September 1, 2005
Ben Worthen
ITIL Power Standardizing processes and procedures is not only necessary for a company's business side, but also the IT side. The IT Infrastructure Library is becoming the most popular process framework for running IT in America. mark for My Articles similar articles
CIO
May 1, 2004
Tracy Mayor
More CIOs Checking Out Best-Practices Library Developed by the British government, IT Infrastructure Library (ITIL) is gaining adherents among CIOs who want to better manage the quality of the services they deliver. mark for My Articles similar articles