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CRM
April 1, 2005
Phillip Britt |
Revitalizing Your CRM Solution An industry analyst speaks out on breathing life back into sluggish customer relationship efforts.   |
CRM
June 1, 2007
Denis Pombriant |
Truly Mobile Strategies The availability of true mobile strategies will better enable users to support CRM 2.0 business processes through which employees are capable of delivering high-quality services and better customer experiences because they have better access to information. |
CRM
October 18, 2004
Jason Compton |
Mobile CRM Seals the Deal for Cingular The wireless provider vastly improved interaction with its growing field sales force. |
CRM
November 1, 2005
Colin Beasty |
Wonders of a Wireless World Between Wi-Fi and the arrival of 3G technology, VoIP, and dual-mode handsets, the ability for enterprise workers to connect to back-office applications like sales automation and CRM is rapidly increasing. |
CRM
November 2013
Paul Korzeniowski |
Mobile CRM Is Slow to Take Hold Integration hurdles slow deployments as systems largely fail to deliver significant value to users. |
PC Magazine
November 14, 2007
Matthew D. Sarrel |
Mobile Customer Relations Pyxis Mobile's Wholesaler mobile CRM will help you integrate sales and operations tracking. |
Insurance & Technology
January 11, 2008
Nathan Conz |
Mobile Sales Force Automation Growing In Demand High-speed wireless Internet access, recent improvements in devices such as tablet PCs and PDAs, and an insurance industry-wide shift in focus toward customer satisfaction have all but forced insurers to develop mobile claims capabilities. |
CIO
August 15, 2001
J. Brown |
Information Mobilization Choosing how to make existing apps road-ready... |
CRM
August 27, 2003
Martin Schneider |
News in Brief Demand for chief customer officers has surged... technology spending by North American banks will remain flat for 2003... mobile access to CRM solutions, not wireless connectivity, will see the most attention from systems integrators... and more. |
CRM
July 2006
Marshall Lager |
Wireless: Hot or Not? Slowness to act on the promise of mobile data, whether it's from IT or C-level executives, has contributed to the current retardation of advancement in the wireless world. Devices and platforms and applications abound -- here's what you need to pay attention to. |
CRM
October 23, 2015
Richard Woolf |
How to Leverage CRM to Build a Killer Sales Team Get your reps up to speed on your system, then get them to actually use it -- every day. |
CRM
March 8, 2012 |
Social and MobileCRM Boost Productivity by 26.4 Percent A survey of CRM decision makers found that organizations can significantly increase returns on their CRM investments by adding mobile and social capabilities, particularly for salespeople. |
CRM
June 2, 2003
Barton Goldenberg |
Goodbye Wires Hello instant-connectivity-and-contact customer access. |
Insurance & Technology
November 25, 2003 |
Sales Force Automation iAnywhere Solutions iAnywhere Solutions, a subsidiary of Sybase, Inc., launched a new version of Mobile Sales, a wirelesss solution that provides sales professionals with access to information using handheld devices. |
CRM
February 2006
Colin Beasty |
How Sales Teams Should Use CRM Different positions within a sales force require different functions from an SFA system, and tailoring to fit those functions is a big part of successful SFA strategies. |
InternetNews
June 20, 2007
David Needle |
SAP Builds Out Mobile Road NetWeaver Mobile platform and other SAP apps line the company's mobile road with updates. |
CRM
September 1, 2007
Colin Beasty |
Tech Solution: Mobile Sales Tools Salespeople need on-the-road access to opportunity, lead management, and other sales-force-automation-related functions. |
CFO
March 15, 2004
Anne Stuart |
Stuck on the Middle Enterprise software companies try to lure smaller customers with tailored products and lower prices. |
Insurance & Technology
March 18, 2005
Wendy Toth |
On the Move Insurance companies are integrating new technology to assist productivity and increase returns. Here are examples of what companies like John Hancock are doing. |
CIO
February 1, 2002
Christopher Lindquist |
Buying on Air It won't happen overnight, but people will ultimately accept the idea of buying goods and services via their mobile devices such as cell phones, according to a recent report by Boston-based Yankee Group... |
CRM
May 23, 2011 |
Convergys Releases Convergys CRM Powered by Microsoft Dynamics CRM 2011 The solution is geared toward global utility and telecommunication providers. |
Wall Street & Technology
February 12, 2007
Cory Levine |
Brokerages Start Providing BlackBerrys Slowly but slowly, brokerage firms are starting to provide wireless services to their clients, according to a report. |
The Motley Fool
October 23, 2006
Tom Taulli |
Sybase: All Mobile, All the Time The enterprise software company needs to boost growth. Its strategy? Mobility. What will this mean for investors? |
Pharmaceutical Executive
September 1, 2008
Matt Wallach |
The Salesforce Software Shift To remain competitive, pharmaceutical companies need a more cost-efficient, consumer-type sales and marketing model that includes multiple avenues for customer interaction. The smart way to CRM is through SaaS. |
InternetNews
February 14, 2006
Tim Scannell |
Mobile Communicator Via Microsoft Microsoft CEO Steve Ballmer introduced Office Communicator Mobile at the 3GSM World Congress event in Barcelona during a keynote presentation. |
CRM
August 2003
Lisa Picarille |
ROI in Progress Unifirst is already seeing returns on its CRM investment, and is only in phase two of its implementation. |
CRM
October 2, 2015
Jaime Lucea |
The Future of CRM Mobile tech, wearables, and better analytics will transform how, and how effectively, we do business. |
CRM
May 3, 2004
David Myron |
Vertical Focus: Pharmaceutical Firms Find a Spoonful of CRM Helps the Sales Pitch Go Down Ad campaigns create a pull-marketing effect, bringing patients into doctors' offices with product-specific questions. |
CRM
July 14, 2015
Javier Peralta |
Choose the Right CRM Solution for Your Small Business Mobility, flexibility, and automation will help you get the most out of your system. |
CRM
August 2, 2004
Jerri Ledford |
Reducing CRM's Total Cost of Ownership How organizations increase the value of their CRM initiatives while keeping costs low. |
CRM
February 2006
Barton Goldenberg |
The Future of CRM: Real Time Always on, always connected, real-time CRM will be the prevalent way to conduct business in 10 years. |
CRM
May 1, 2003
Jim Dickie |
Is Less Better Than More? Small CRM implementations are often more successful than large ones. |
InternetNews
March 20, 2008
David Needle |
IBM Looks For Web 2.0 Mobile Play With Sprint Sprint Titan phones will include Lotus Expeditor software. |
CRM
October 2010
Lauren McKay |
A Healthy Dose of User Adoption UnitedHealthcare overhauls its CRM program to embrace an on-demand solution that users will actually use. |
CRM
August 22, 2014
Chuck Ganapathi |
A Back-to-Basics Guide to CRM Adoption When we realize that CRM systems have been optimized for the company and not for the end users, we can change our approach to create a mutually beneficial process and outcome. |
CRM
December 13, 2004
Jason Compton |
Revitalizing a CRM Strategy True change to customer-centric thinking can only come about when businesses structure their KPIs (key performance indicator) around customer lifecycles. |
InternetNews
February 8, 2007
Michael Hickins |
Microsoft Looks to Crack Mobile Enterprise Nut Microsoft is introducing Windows Mobile 6 in the hopes of making inroads in the enterprise handset market. |
CRM
March 2008
Marshall Lager |
Selling CRM to Your Sales Force They're set in their ways, stubbornly independent, and resistant to change. But your staff doesn't have to be your toughest sale. |
Pharmaceutical Executive
January 1, 2006
Peter Thompson |
Sales Management: The Wonders of Wireless Pharmaceutical reps can recover 30 minutes of downtime everyday with 24/7 connectivity to the Internet. |
CRM
April 2015
Oren Smilansky |
Mobile Sales Force Automation Apps Are Set to Soar As prepackaged SFA solutions are made easily available, businesses are expected to increase adoption. |
CRM
December 2006
Marshall Lager |
The New World of Sophistication From mashups and analytics to melanges and intimacy, in the coming year CRM's evolving opposable thumbs will add dexterity to business processes. |
CRM
September 19, 2014
Bryan Collins |
The Zen of a Connected Business Six benefits of integrating CRM and enterprise resource planning. |
CFO
May 1, 2003
Jason Karaian |
Where Wireless Works Mobile technology may work even better beyond the executive suite. |
InternetNews
March 7, 2006
Roy Mark |
Symantec Begins Wireless Security Initiative Symantec and the Internet Education Foundation launched a consumer wireless education effort Tuesday initially aimed at the country's 56 million wireless Internet users. The first phase of the campaign will focus on security issues. |
CRM
July 2010
Lauren McKay |
CRM Is No Longer a Four-Letter Word Things started to change, however, with the emergence of software-as-a-service and on-demand offerings; mobile computing; and the application of data and business intelligence and analytics. |
CRM
April 2004
Emmy Favilla |
Midsize Companies, Mammoth Results You don't have to be a huge corporation to get a big return on your CRM investments, and these 10 midmarket businesses prove it. |
Wall Street & Technology
January 5, 2007 |
Investment Banking on the Go Wireless software provider Pyxis Mobile unveiled its latest offering, mInvestment Banker, a real-time tool that allows bankers to develop and track their pipelines using their wireless devices. |
CRM
March 3, 2003
Jason Flynn |
Vertical Focus: Manufacturing How do you get penetration in a market that is notoriously slow to accept new technologies and adapt to new things? Very carefully. That is good advice for those trying to sell CRM to manufacturers. |
CRM
July 18, 2014
Jonathan Herrick |
6.5 Ways to Crush Small Business CRM Adoption Woes You can transform reps' view of new tools from obstacle into opportunity. |
CRM
April 1, 2004
Martin Schneider |
ROI on the Rise? Is CRM software getting better, or are companies learning from past mistakes? |
