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Wall Street & Technology March 19, 2007 Paul McDougall	Big Surge for Bank Offshore Outsourcing, Deloitte Study Predicts Banks in the U.S. and other countries will dramatically increase the percentage of their IT budgets devoted to procuring technology services from offshore providers operating from low-wage countries, such as India and China, over the next three years.
Insurance & Technology June 16, 2004	Transforming Your Business Through IT and Business Process Outsourcing Insurance is a risk management industry, and its approach to outsourcing should be consistent with its nature. Risks are to be managed, not fled from.
Bank Systems & Technology December 15, 2005 Peggy Bresnick Kendler	Perspectives: Outsourcing Various bank executives weigh in on outsourcing issues, such as strategy, data security risks, specialized services, and emerging markets and how nearshoring fits into the outsourcing picture.
U.S. Banker August 2008 Jim Bolton	The Strategic Case for Outsourcing Back-Office Chores It's more critical than ever that banking executives weigh further efficiencies and fresh initiatives to retain and attract customers. This is where business process outsourcing increasingly enters the picture.
CIO June 13, 2011 Stephanie Overby	No. 1 Gripe with Outsourcers: Lousy Service An outsourcing survey finds CIOs need to improve vendor management.
Reason June 2004 Adrian Moore	Importing Affluence Democrats and Republicans are now engaged in a partisan Three Stooges slap fight over who is more outraged by offshore outsourcing.
InternetNews June 3, 2010	The Long Road Back for IT Outsourcing IT outsourcing providers suffered as much or more than any other sector during heart of the economic meltdown and pundits say the recovery won't happen overnight.
The Motley Fool July 9, 2004 Selena Maranjian	Complexities of Offshore Outsourcing This is not a simple issue, and perhaps companies should not base the decision on whether to offshore jobs simply on expected cost savings. Instead, many other factors should be considered.
Bank Systems & Technology August 1, 2007 Nancy Feig	New Rules for Bank Outsourcing and Offshoring New deal models and business imperatives, as well as opportunities in emerging markets, are inspiring banks to reevaluate the types of outsourcing and offshoring arrangements they make.
Insurance & Technology June 16, 2004 Anthony O'Donnell	Room for Improvement Insurers should be more aggressive in managing outsourcing's risks and reaping its rewards as part of an overall sourcing strategy.
Wall Street & Technology June 13, 2006	Spending More Can Be Satisfying Research from an outsourcing and insourcing advisory firm reveals a direct correlation between an organization's satisfaction with its outsourcing efforts and how much it invests in outsourcing management and governance.
IndustryWeek July 1, 2006 Patricia Panchak	Editor's Page -- Next-Generation Outsourcing A new realism about manufacturing outsourcing takes hold.
CRM February 2, 2004 Ginger Conlon	The Great Outsourcing Debate The debate has its own benefit, that of providing information and opinion on both sides that could help companies decide what's right.
Bank Systems & Technology June 2, 2004 Cynthia Ramsaran	Outsourcing Obstacles Banks can save money with offshore outsourcing, but they need a plan to navigate the choppy waters.
Entrepreneur October 2004 Steve Cooper	It Figures 10/04 Statistics and their sources addressing: U.S. Living arrangements... Overseas outsourcing... Office use of instant messaging... etc.
InternetNews February 8, 2008 Judy Mottl	Offshoring Popular? Think Again A new survey shows a majority of CIOs aren't shipping work out of the U.S.
Wall Street & Technology January 5, 2006	More to Offshore Most financial institutions are not taking full advantage of the potential cost benefits of offshore outsourcing, according to a survey of global financial services companies.
IndustryWeek July 1, 2006	Outsourcing's Next Steps When it's best not to chase cheap labor.
Bank Technology News December 2004 Holly Sraeel	Outsourcing Gets a Closer Look. But is It Different? The strategic value of outsourcing has always been the source of some debate in banking. The question is, "Is it different than in years past?" Good question, and the answer depends on the size of institution.
CIO November 14, 2012 Stephanie Overby	IT Services Get Closer to Home IT chiefs find that domestic outsourcing (as opposed to offshoring) is becoming more attractive as it delivers advantages such as agility, speed and innovation
Bank Systems & Technology November 1, 2005 Phil Britt	Walk Before You Run First Magnus Financial's use of Trinity Partners' outsourcing services helps the bank improve lending operations by outsourcing back-office processes.
Bank Systems & Technology March 10, 2004 Ivan Schneider	United States' Secret Weapon Revealed! Offshore outsourcing can help banks in global competition, if they dare to use it.
Global Services December 4, 2008 Andrew Efstathiou	Revisiting Bank Sourcing in Troubled Times Can banks aggressively reduce cost with limited investment funds, managerial time, and limited growth prospects?
Wall Street & Technology September 23, 2005	Outsourcing for Operational Efficiency Regulatory pressures and an increasingly competitive market are forcing more and more financial institutions to turn to outsourcing as a way to improve their operational strategy, according to a recent survey.
CIO April 1, 2002 Tom Field	The Man in the Middle As budgets tighten and world tensions heighten, third-party brokers are stepping in to mediate deals between U.S.-based customers and offshore outsourcers...
Bank Systems & Technology March 27, 2008 Cory Levine	Offshore Outsourcing of IT Losing Popularity Offshore IT outsourcing has taken a sharp downturn in popularity, due to the difficulty in managing it, and lower-than-expected cost savings.
CIO September 1, 2003	Going There, Doing That Asked about their companies' offshore outsourcing experiences and expectations, 101 CIOs, IT executives and managers in a survey confirmed what you might expect. India was the major destination. Labor costs were the biggest area for savings. And app development was the main activity.
CIO October 1, 2001 Meg Mitchell Moore	Offshore Outsourcing Alive and Well As the economy in the United States continues to stumble, IT departments are looking for more ways to send their technology projects on a working vacation...
Global Services September 12, 2008 Philip Fersht	The Parameters of Evaluating Sourcing Advisory Firms Third-party advisers assistance might be one of the reasons behind the increased level of satisfaction between you and your outsourcing partners. Here's what you should look for before engaging in a pact with these intermediaries.
CIO November 1, 2005 Stephanie Overby	Outsourcing's Image Problem Among 1,000 Americans surveyed, 72% said outsourcing is really about corporate greed. Yet the poll's overall findings contained many contradictions.
CIO June 15, 2004 Richard Pastore	My Lunch with the Elephant At CIO luncheons, somehow the conversation always comes around to that awkward topic: outsourcing.
Insurance & Technology February 19, 2004 Paul McDougall	Outsourcing Limits Could Hurt Carriers As presidential election nears, candidates are discussing offshore outsourcing restrictions.
Bank Systems & Technology August 30, 2004 Cynthia Ramsaran	Banks Beginning to See the Light Of Distant Shores Slowly but surely, financial institutions are spending more on IT outside of the United States.
Managed Care June 2005 Ed Silverman	It's a Small World After All: Outsourcing Makes Inroads The entire managed care industry is desperate to cut costs and is beginning to turn toward a controversial method to do just that.
The Motley Fool April 2, 2004 Selena Maranjian	Profiting From Outsourcing Many public companies are making money on outsourcing, and you can, too through investing.
Wall Street & Technology April 21, 2004 Kerry Massaro	Fears Unfounded? With outsourcing on the rise in the financial-services industry, there has been widespread discussion about the security of sensitive data.
Global Services October 27, 2008 Imrana Khan	The Uncertain Global Economy A recent survey conducted by AMR Research with support from Global Services reveals that outsourcing sector will see minimal impact of the financial turmoil.
CIO January 1, 2002 Tom Field	How to Adapt Your Offshore Strategy to an Insecure World Today, amidst economic recession and terrorist warfare, there is heightened anxiety about the notion of handing off critical IT projects to vendors in such remote locales as India, Pakistan and the Philippines. Here are some tips from offshore outsourcing veterans.
CRM January 1, 2006 Colin Beasty	The Bitter Taste of Offshoring Europe is setting an example of best outsourcing practices that American business might want to follow.
Bank Systems & Technology June 26, 2006 Peggy Bresnick Kendler	Outsourcing Questions and answers about bank outsourcing.
Bank Systems & Technology July 30, 2007 Nancy Feig	Banks Eye Finance, Accounting Outsourcing Revenue Lagging cash management revenue has prompted many banks to start offering new elements of finance and accounting outsourcing to their corporate customers.
Bank Systems & Technology November 24, 2008 Orla O'Sullivan	Core Processing Providers See Shift to Outsourcing Most banks have come to favor outsourcing over licensing their core systems within the past year or so, seemingly in reaction to the credit crisis.
CRM June 1, 2004 Chris Selland	Offshore Versus Onshore Contact Centers As long as the service is good, does the customer really care?
ONLINE Jul/Aug 2008 Ginsburg & Noorlander	Investigating Outsourcing and Offshoring Research For 15 years, there have been discussions on whether or not to outsource research. You would think the issue would be resolved by now, but today we have more questions than answers.
Bank Director 3rd Quarter 2010 Chris Costanzo	Making the Most Out of Trust Of all the processing functions that a bank performs, trust seems most ideally suited for outsourcing.
Bank Systems & Technology August 1, 2007 Nancy Feig	Is China Going to Replace India as the Next Offshore IT Hub? According to a new report, some 200 million Chinese people are currently learning English, providing a growing pool of skilled labor that may compete with India over the next 10 years.
CFO February 1, 2003 Alix Nyberg	Hardware Down, Humans Up Some key drivers of IT outsourcing costs are becoming less expensive, but that's not true of the people behind them.
Insurance & Technology February 19, 2004 Julie Gallagher	Uncovering Offshore Secrets Overly generous cost savings estimates can doom a carrier's offshore outsourcing effort before it even begins. In order to optimize success and manage expectations accordingly, insurers must take the hidden costs of these deals into consideration.
Global Services June 1, 2008 Imrana Khan	Offshoring: Not the Answer to the Challenges of Globalization Offshore outsourcing enabled globalization and its economics brought value to the business. What now?
Wall Street & Technology February 21, 2008 Cory Levine	Offshore Outsourcing of IT Positions Loses Popularity Offshore IT outsourcing once was considered the wave of the future. Apparently, however, the practice has taken a sharp downturn in popularity.