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CIO
February 15, 2002
Christopher Lindquist |
IT Needs Leadership The Meta Group's report, "The CIO Desk Reference: Critical Competencies Every CIO Must Master," states that CIOs must look beyond day-to-day operations and gain skills in areas such as IT portfolio management and value management.   |
CIO
October 10, 2008
Diane Frank |
How to Renegotiate an Outsourcing Contract CIO tips for getting what you want from the vendor. |
CIO
July 16, 2010 |
Team Up for Business Value In this CIO 100 Award-winning initiative, Hess CIO Jeff Steinhorn created metrics and governance with vendors to boost outsourcing value. |
CIO
October 27, 2009 |
Setting Rocky Vendor Relationships Right CIOs rely on education, peer relationships, and warnings to restore contracts gone wrong. |
CIO
September 1, 2005
Gary Beach |
How to Sell As CIOs are tasked with helping to grow the business, they need to become adept at selling IT. So here's some advice for CIOs embarking on that challenge. |
CIO
June 15, 2005
Michael Schrage |
Buttressing the Business CIOs should stop trying to achieve buy-in for IT initiatives and start helping business colleagues sell the projects themselves. |
CIO
September 24, 2008
Diane Frank |
So You've Inherited a Crummy Outsourcing Contract... CIOs share tips for fixing problem relationships. |
CIO
April 17, 2008 |
The Vendor Management Bible Whether you're new to vendor management or a seasoned negotiator, these expert tips can help you learn more about the process, add value to your deal with any vendor and put you in the driver's seat. |
CIO
May 30, 2012 |
Getting More Business Value Out of Vendors How CIOs are rebooting vendors' mind-sets to get away from the same old outsourcing contracts |
CIO
January 13, 2010
Johnson & Levien |
CIO's December 2009 Economic Impact Survey Results Exclusive survey of heads of IT suggests budgets are continuing to stabilize and large companies, at least, are opening their checkbooks |
CIO
September 15, 2005
Michael Schrage |
Contract Sadness Too many CIOs cut enterprise software deals that look fabulous to the CEO and CFO but commit the people who do the real work to a nightmare of unrealistic expectations. |
CIO
March 22, 2013
Tom Kaneshige |
Killing the Help Desk Softly - or Blowing It Up A "bring your own support" movement is sprouting up within BYOD programs as employees become more self-sufficient. Is this a death knell for the IT help desk? One possible savior: an enterprise Genius Bar. |
CIO
October 15, 2003
Martha Heller |
Portfolio Management A take on the nagging question that lurks within the consciousness of most CIOs: How do I know I'm working on the right projects? |
CIO
February 1, 2004
Gregoire & Urwiler |
Sweet Deals or Bitter Meals? Should you agree to be a poster reference in return for preferential treatment? Two CIOs take opposing sides in this ongoing debate. |
CIO
September 1, 2003
Stephanie Overby |
Hidden Costs of Offshore Outsourcing Moving jobs overseas can be a much more expensive proposition than you may think. |
HBS Working Knowledge
June 13, 2005
Jonathan Byrnes |
New CIO Role: Change Warrior Effective CIOs can move the rest of the company to do things differently. |
CIO
August 1, 2002
Sarah D. Scalet |
The Truth About Customer References: How Sweet Deals Can Be Rotten Business CIOs who accept favors in return for saying good things about vendors are putting themselves and their career in jeopardy. And so are the CIOs who listen to them. |
CIO
November 2, 2011
Diane Frank |
Candid Talk Trumps the Blame Game How Hilton's CIO uses honest communications to work through difficult times - and avoid finger-pointing. |
CIO
November 14, 2012 |
CIOs Give Vendors Low Marks on Partnership A new index from the CIO Executive Council rates IT suppliers on 20 characteristics of truly strategic partners |
CIO
May 1, 2004
Stephanie Overby |
What It Means to Run IT Like a Business Evolving from a cost center, IT is taking on the character, rigor and practices of a business within a business. It won't be easy, but for CIOs it's a matter of survival. |
CIO
May 1, 2011
Lauren Brousell |
2011 Ones to Watch Judges These 31 members of the CIO Executive Council selected this year's Ones to Watch honorees. |
CIO
November 1, 2003
Elana Varon |
Getting the Best from Your Vendors (What Really Works) It may be tempting to squeeze vendors for every dollar. But research shows that lowball tactics eventually boomerang into poor service and support. |
CIO
August 1, 2002
Eric Berkman |
Motivational Speech How to keep your employees focused on IT rather than layoffs. |
CIO
October 1, 2002
Alison Bass |
The Job Just Got Bigger As if CIOs don't have enough to worry about, marketing guru Regis McKenna argues in his new book, Total Access, that they are now the guardians of customer strategy and outreach -- functions once considered marketing's responsibility. |
CIO
October 15, 2008
Robert Fecteau |
Teaching Future CIOs the Ropes The CIO of BAE Systems' Customer Solutions group shares his method for encouraging and training potential successors. |
CIO
January 28, 2010 |
Download Smarter Ways for Vendors to Reach CIOs A best-practices field guide and public teleconference exploring the problems of, and solutions for, IT vendors cold-contacting CIOs to win new business. |
CIO
October 15, 2003
Stephanie Overby |
The Incredible Shrinking CIO Their budgets have been cut, their work's been outsourced, their staff's been downsized, and they've been pushed off the executive team. Their status within the enterprise has suffered. That's dumb. And for CIOs, not fighting back would be dumber. |
Bank Systems & Technology
July 5, 2004
Vicki Gerson |
AAFCU Gets a Little Help From Help Desk Technology Vendor enables American Airlines Federal Credit Union to manage help desk requests. |
CIO
June 1, 2003
Ben Worthen |
No Tolerance for High Maintenance Fed up with rising costs of software maintenance, CIOs are finding they have the power to negotiate better terms up front and get more bang for their buck. |
CIO
November 1, 2000
Matt Villano |
Don Willis Former CIO Don Willis founded Newport Beach, Calif.-based e-services boutique IPNet Solutions in 1996. Willis talks about the transition from CIO to CEO... |
CIO
August 28, 2013
Adam Dennison |
New Role for the CIO: Chief Process Officer? CIO's Publisher wonders why all the burdens of IT process-creating and policy-making for new technologies must fall on the CIO's shoulders. Should vendors be stepping up to help? |
CIO
April 27, 2011
Michael Friedenberg |
Advice for Industry-Switching CIOs Being a successful CIO in a new industry is difficult, but not impossible. |
CIO
July 15, 2005 |
Help for the Help Desk Recent studies show users are not satisfied with IT help desk support. |
Entrepreneur
November 2006
April Y. Pennington |
The New CIO Executives specializing in innovation. |
CIO
April 1, 2001
Susannah Patton |
Michael Earl Read what a professor of information management at London Business School has to say about the changing role of the CIO... |
CIO
January 30, 2013 |
IT Offshoring Still Works, If You're Careful Three CIOs say that the benefits of offshore outsourcing still resonate -- if you learn from previous missteps and manage the risks |
CIO
March 1, 2002 |
The 2002 State of the CIO Survey Our survey findings highlight the fact that the CIO's time is spent more on strategy than pure technology... |
CIO
March 15, 2003
Chris Lofgren |
The Importance of Being Influential Schneider National's CEO says IT is too important to business today for the CIO to be seen but not heard. |
CIO
January 1, 2003
Christopher Koch |
Vendor Smackdown CIOs have been squeezing vendors for more than a year now, and in 2003 any vendor wanting to win new business or renew contracts will need to respond to very tough questions about ROI and demands for concessions that would have been unheard of a few years ago. |
CIO
July 15, 2003
Meridith Levinson |
To Know Them Is to Lead Them As a new leader, the more quickly you can understand your colleagues and your staff, the more quickly you can become a productive and efficient leader. |
CIO
July 1, 2003
Megan Santosus |
Office Discipline: Why You Need a Project Management Office Companies seeking more efficiency and tighter monitoring of IT projects are opening project management offices in growing numbers. But don't expect a quick fix, easy metrics or an immediate payback. |
CIO
April 30, 2012
Lauren Brousell |
Judges for the 2012 CIO Hall of Fame and Ones to Watch Programs A list of CIOs, IT execs and IT experts that judged our 2012 Hall of Fame and Ones to Watch Programs |
CIO
October 27, 2010
Lauren Brousell |
Strategic CIOs Struggle to Achieve Ambitions A new survey from the CIO Executive Council suggests that while CIOs aspire to be strategic leaders, they lack the time and appropriately trained staff to move out of an operational role. |
CIO
August 27, 2010
Martha Heller |
Stop Educating the Business and Start Delivering Value When it comes to convincing executives of IT's value, CIOs need to stop explaining what they're doing and just do it. |
CIO
February 15, 2004
Michael Schrage |
The Metrics Trap Too many CIOs judge implementations by measuring the technical capacity of a project, instead of considering how it has improved their companies' business. |
CIO
March 1, 2004 |
After Vendor Stint, It's Back to CIO Role for Brownell - On the Move An interview with Jim Brownell about the state of CIOs and the way businesses treat them and their IT teams. |
CIO
September 9, 2009
Albert Eng |
Getting More Value from Offshore Vendors Apply these simple criteria to evaluate potentially strategic offshore partners. |
CIO
April 17, 2012
Maryfran Johnson |
New Table Stakes for the CIO The "big five" tech megatrends - cloud, mobile, social, consumer IT and big data - will render the CIO obsolete, or so they say. |
CIO
June 23, 2014
Adam Dennison |
CIOs vs. Consumer Tech: How to Win Over Your Users The author makes the case for CIOs to take advantage of user enthusiasm for new technologies while shoring up security and compliance controls. |
CIO
March 1, 2002
Stephanie Overby |
The Artist's Way A profile of James Albert, CIO of the San Francisco Municipal Railway Department... |
