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Insurance & Technology February 19, 2004 Paul McDougall |
Outsourcing Limits Could Hurt Carriers As presidential election nears, candidates are discussing offshore outsourcing restrictions. |
Bank Systems & Technology June 2, 2004 Cynthia Ramsaran |
Outsourcing Obstacles Banks can save money with offshore outsourcing, but they need a plan to navigate the choppy waters. |
Wall Street & Technology January 5, 2006 |
More to Offshore Most financial institutions are not taking full advantage of the potential cost benefits of offshore outsourcing, according to a survey of global financial services companies. |
CIO January 1, 2002 Tom Field |
How to Adapt Your Offshore Strategy to an Insecure World Today, amidst economic recession and terrorist warfare, there is heightened anxiety about the notion of handing off critical IT projects to vendors in such remote locales as India, Pakistan and the Philippines. Here are some tips from offshore outsourcing veterans. |
Wall Street & Technology March 19, 2007 Paul McDougall |
Big Surge for Bank Offshore Outsourcing, Deloitte Study Predicts Banks in the U.S. and other countries will dramatically increase the percentage of their IT budgets devoted to procuring technology services from offshore providers operating from low-wage countries, such as India and China, over the next three years. |
Bank Systems & Technology August 30, 2004 Cynthia Ramsaran |
Banks Beginning to See the Light Of Distant Shores Slowly but surely, financial institutions are spending more on IT outside of the United States. |
BusinessWeek November 4, 2010 Einhorn & Gokhale |
India Outsourcers Feel Unloved in the U.S. Indian outsourcers fear that a U.S. backlash over job losses will endanger their biggest overseas market. |
CIO April 1, 2002 Tom Field |
The Man in the Middle As budgets tighten and world tensions heighten, third-party brokers are stepping in to mediate deals between U.S.-based customers and offshore outsourcers... |
Reason June 2004 Adrian Moore |
Importing Affluence Democrats and Republicans are now engaged in a partisan Three Stooges slap fight over who is more outraged by offshore outsourcing. |
CIO October 1, 2001 Meg Mitchell Moore |
Offshore Outsourcing Alive and Well As the economy in the United States continues to stumble, IT departments are looking for more ways to send their technology projects on a working vacation... |
Bank Systems & Technology August 1, 2007 Nancy Feig |
Is China Going to Replace India as the Next Offshore IT Hub? According to a new report, some 200 million Chinese people are currently learning English, providing a growing pool of skilled labor that may compete with India over the next 10 years. |
CFO June 1, 2004 Durfee & O'Sullivan |
Offshoring by the Numbers Results of our survey of 275 finance executives at a broad range of companies. |
CIO November 14, 2012 Stephanie Overby |
IT Services Get Closer to Home IT chiefs find that domestic outsourcing (as opposed to offshoring) is becoming more attractive as it delivers advantages such as agility, speed and innovation |
Insurance & Technology June 16, 2004 Julie Gallagher |
IT Opportunities on the Rebound 2004 InformationWeek salary survey reports that job challenges - and compensation - will start looking up for IT professionals. |
Insurance & Technology October 28, 2003 Julie Gallagher |
Job-Loss Bill Proposed Offshore outsourcing is leading to more and more out-of-work IT personnel. Congressman Adam Smith (D-Wash.) is proposing a bill to provide government-funded training and cash assistance to IT workers whose jobs are sent offshore. |
PC Magazine June 22, 2004 Michael J. Miller |
From Our Mailbag While I'd much rather talk about technology than politics in these pages, more discussion is called for regarding IT jobs moving offshore. |
CFO November 17, 2003 Polly Schneider Traylor |
Outsourcing More work is being sent packing, often far away. To make it pay off, management must adapt. |
CRM August 2, 2004 Coreen Bailor |
As the Call Center Outsourcing Debate Turns Companies are continuing to go ahead with their plans to locate contact centers offshore, despite the political clamor. |
InternetNews November 11, 2004 Jim Wagner |
Report: Challenging IT in 2005 IDC Research this week published a white paper that reveals the trends expected to impact IT spending next year. |
The Motley Fool July 9, 2004 Selena Maranjian |
Complexities of Offshore Outsourcing This is not a simple issue, and perhaps companies should not base the decision on whether to offshore jobs simply on expected cost savings. Instead, many other factors should be considered. |
CIO February 1, 2007 Stephanie Overby |
Secrets of Offshoring Success Even as offshore outsourcing has matured, best practices have been few. Now two top academics reveal the principles that should guide CIOs. |
BusinessWeek March 1, 2004 |
Keeping The U.S. Software Industry Strong Technology, which has made offshore outsourcing possible, is also the key to saving the U.S. software industry and its workers from decline. Here's how... |
BusinessWeek October 27, 2003 Diane Brady |
All The World's A Call Center Outsourcing doesn't just save cash. It can lift quality. |
Bank Systems & Technology March 27, 2008 Cory Levine |
Offshore Outsourcing of IT Losing Popularity Offshore IT outsourcing has taken a sharp downturn in popularity, due to the difficulty in managing it, and lower-than-expected cost savings. |
CIO September 1, 2003 Christopher Koch |
Backlash As a growing number of IT jobs move overseas, some CIOs and economists prophesy a political storm against offshore outsourcing. |
CIO September 1, 2003 Stephanie Overby |
Hidden Costs of Offshore Outsourcing Moving jobs overseas can be a much more expensive proposition than you may think. |
IndustryWeek July 1, 2007 Jonathan Katz |
CEOs Go Global For Talent Companies looking overseas for skilled employees. |
Global Services July 11, 2008 Mukherji & Singh |
The Next Wave of Outsourcing: Remote Infrastructure Management The rapid evolution in remote server-management technologies and IT architectures, changes in customer behaviors and demand patterns, and developments in the provider and offshore supply environment is propelling the industry toward accelerated adoption of RIM |
IndustryWeek March 1, 2008 David Blanchard |
The Biggest Challenges Facing Manufacturers -- IndustryWeek's 2008 Salary Survey Responses Offshore competition. Finding and retaining skilled labor. Rising costs. Government regulations. Sound familiar? Manufacturing managers share many of the same headaches and confront common challenges. |
Bank Systems & Technology January 31, 2006 Maria Bruno-Britz |
Afraid of Commitment Banks that offshore must commit to the strategy fully, otherwise, cost and process efficiencies will be negated, according to a recent study. |
Global Services October 23, 2008 Phil Fersht |
Will The U.S. Turn Into a Competitive Sourcing Location? The next President will have an impact on the U.S.'s potential as a sourcing location. So, is the U.S. in a position to step up as a serious BPO or ITO location? |
Entrepreneur October 2004 Steve Cooper |
It Figures 10/04 Statistics and their sources addressing: U.S. Living arrangements... Overseas outsourcing... Office use of instant messaging... etc. |
Global Services November 26, 2007 |
The Future of Engineering Services Outsourcing By 2010, expect to see further evidence of the transformation of the offshore engineering services market as it learns to meet the increasingly diverse and increasingly strategic needs of global corporations. |
Entrepreneur June 2005 Sheree R. Curry |
A Shore Thing? Many startups are sending jobs overseas. But does offshoring help or hurt business? |
Insurance & Technology February 19, 2004 Julie Gallagher |
Uncovering Offshore Secrets Overly generous cost savings estimates can doom a carrier's offshore outsourcing effort before it even begins. In order to optimize success and manage expectations accordingly, insurers must take the hidden costs of these deals into consideration. |
Job Journal June 27, 2004 James E. Challenger |
Career Pros: Industry Switch May Be Best Bet for Displaced Workers For displaced workers, the grass is probably greener in other fields. |
Insurance & Technology June 16, 2004 Anthony O'Donnell |
Room for Improvement Insurers should be more aggressive in managing outsourcing's risks and reaping its rewards as part of an overall sourcing strategy. |
InternetNews February 8, 2008 Judy Mottl |
Offshoring Popular? Think Again A new survey shows a majority of CIOs aren't shipping work out of the U.S. |
CIO May 15, 2004 Julie Hanson |
An Offshore Alternative - Labor Carson says his experience hiring locally rather than outsourcing was quite positive. The three contract employees helped cMarket ramp up for the PTA project and also contributed to new product ideas that eventually increased business. |
Wall Street & Technology February 21, 2008 Cory Levine |
Offshore Outsourcing of IT Positions Loses Popularity Offshore IT outsourcing once was considered the wave of the future. Apparently, however, the practice has taken a sharp downturn in popularity. |
Bank Technology News June 2007 Geeta Sankappanavar |
Financial Services Outsourcing: Not If, But When BPO companies now offer a way to achieve the cost and quality advantages of strategic global outsourcing without the risks of losing control of the operation and without the investment costs of setting up their own offshore centers. |
CIO April 15, 2006 Stephanie Overby |
The Three- or Four-Year Itch To succeed, relationships require love and attention. That's why CIOs - especially mid-market CIOs with limited resources - should factor in the costs of hand-holding when going offshore. |
CIO September 1, 2003 Stephanie Overby |
India to Adopt Data Privacy Rules European Union data protection rules prompted India to enact its own law mandating safeguards for data sent to India for offshore outsourcing contracts. |
IndustryWeek March 1, 2009 David Blanchard |
IndustryWeek's 2009 Salary Survey Comments on Manufacturing's Biggest Challenge: The Economy As part of the IndustryWeek 2009 Salary Survey, we asked the open-ended question: What is the biggest challenge facing the manufacturing industry today? |
CIO September 1, 2003 |
Going There, Doing That Asked about their companies' offshore outsourcing experiences and expectations, 101 CIOs, IT executives and managers in a survey confirmed what you might expect. India was the major destination. Labor costs were the biggest area for savings. And app development was the main activity. |
CRM November 3, 2003 Martin Schneider |
News in Brief A report by Aberdeen Group says that more companies are taking a serious look at the hosted model... the worldwide analytic applications software market is forecast to reach more than $4.8 billion by 2007... financial services firms need to invest in next generation CRM technology... etc. |
Bank Technology News August 2003 Karen Krebsbach |
Outsourcing: Fighting a Giant Sucking Sound Banks face backlash on IT job exports overseas |
CIO June 15, 2003 Stephanie Overby |
Offshore in Turbulent Times The United States' war on terrorism has had little effect so far on companies' offshore outsourcing decisions, but CIOs continue to beef up business continuity plans for their offshore operations. |
Global Services January 1, 2008 Verma & Vashistha |
The Future of M&As The next few years will witness an increase in the volume and aggregate value of M&As in the global IT and BPO service provider landscape. These deals will reflect providers' strategies to broad-base their presence across Europe and the Asia-Pacific regions. |
Global Services December 4, 2008 Mark Kobayashi-Hillary |
Small is Beautiful As I look outside at the miserable English rain I'm wondering if the hopeful audacity of U.S. President-elect Barack Obama can really change anything |