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The Family Room Sharon Jacobsen |
Apologising - A how to guide Without an apology, you can't expect to be forgiven. If you've upset somebody, the chances are that they'll carry their resentment with them. The resentment may give with time, but it's unlikely to be completely released... |
AskMen.com Ross Bonander |
4 Steps: Make A Sincere Apology There are many ways to get apologies wrong and only a few ways to get them right. The following steps describe how to make a sincere apology. |
Inc. June 2006 Alison Stein Wellner |
Making Amends Apologizing is part of doing business. But do it wrong, and you'll really be sorry. |
AskMen.com Ross Bonander |
4 Steps To: Making Amends In seeking to mend a fractured relationship, a well-considered strategy is as crucial to success as showing contrition, sincerity and humility. |
Inc. June 2006 |
The Sorry Laws A sincere apology is a good way to avoid a lawsuit, but it can backfire. That's because in some states, courts can treat "I'm sorry" as "I'm guilty." Ask your attorney about the law in your state - and think twice if you find yourself dealing with someone litigious. |
The Family Room T.W. Winslow |
Apology Accepted The problem with not accepting or minimizing an apology is this only escalates the problem. A snide comment in the face of an apology will only serve to create hostility and resentment. |
Job Journal August 21, 2005 Bob Rosner |
Working Wounded: Resolve Conflict with Respect Here are some tips for cooling conflict in the workplace. |
Job Journal June 13, 2004 Bob Rosner |
Working Wounded: The Superhero Syndrome Sometimes it's good not to be quite so goal-oriented in your career. Here are some strategies for slowing down. |
Entrepreneur March 2005 Chris Penttila |
My Bad! Playing the blame game is out. More CEOs are taking responsibility for their actions--and building stronger businesses as a result. |
Salon.com August 23, 2001 Susan McCarthy |
How to say you're sorry: A refresher course These days, apologies are everywhere in the national and international news. Yet few nations or individuals know how to make one... |
InternetNews May 24, 2006 Sean Michael Kerner |
Rough Start For Google's Summer of Code '06 Google sent about 1,800 e-mails that said that people were accepted to its Summer of Code 2006 who in fact were not. |
HBS Working Knowledge May 1, 2006 Barbara Kellerman |
The Public Apology Apologizing in public is not easy, especially for leaders. They are heroes when things go right - and scapegoats when things go wrong. |
This Old House |
Fire Pit Safety These tips will keep your friendly fire from becoming a raging inferno. |
Knowledge@Wharton |
2002: The Year of the Apology It seems that 2002 is the year of the apology -- on both the corporate and the individual level -- with acts of contrition appearing regularly since the collapse of Enron in December 2001. |
BusinessWeek January 8, 2007 |
Now Go Out And Lead! In his new book, What Got You Here Won't Get You There, executive coach Marshall Goldsmith writes about being a better leader. Here are two tips for starters. |