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CIO
September 1, 2005
Ben Worthen |
ITIL Power Standardizing processes and procedures is not only necessary for a company's business side, but also the IT side. The IT Infrastructure Library is becoming the most popular process framework for running IT in America.   |
CIO
September 1, 2005
Ben Worthen |
Watch for Pitfalls When Applying IT Infrastructure Library Using the IT Infrastructure Library isn't easy because it demands major changes in how IT organizations are run. Here are some reasons why ITIL projects fail. |
InternetNews
July 20, 2007
Drew Robb |
ITIL in Storage: Resistance is Futile IT Infrastructure Library could help ease storage management woes, say proponents. |
Wall Street & Technology
May 21, 2007
Penny Crosman |
ABCs of Development Methods Agile Software Development... CMMI or Capability Maturity Model Integration... Cowboy Coding... ITIL or Information Technology Infrastructure Library... Waterfall Model... |
CIO
May 1, 2004
Tracy Mayor |
More CIOs Checking Out Best-Practices Library Developed by the British government, IT Infrastructure Library (ITIL) is gaining adherents among CIOs who want to better manage the quality of the services they deliver. |
Bank Technology News
November 2006
John Adams |
IT Infrastructure: Sallie Mae Uses ITIL To Break Down Silos As Sallie Mae sheds its ties to Uncle Sam, it's embracing the IT Infrastructure Library to shore up IT structure and processes. |
Insurance & Technology
March 25, 2010
Anne Rawland Gabriel |
Pacific Life Saves $1.1 Million With IT Services Management Pacific Life Insurance reaps $1.1 million in savings by embracing the ITIL best practices framework and deploying BMC's IT services management suite. |
Wall Street & Technology
January 24, 2008
Melanie Rodier |
NSX Names Saro Jahani as SVP of IT The National Stock Exchange hired Saro Jahani as SVP of IT. |
Bank Systems & Technology
October 1, 2006 |
New Products Embedded Electronic Display Panel... ID Fraud Detection, Prevention... CA Accelerates ITIL Adoption... |
Global Services
September 8, 2008
Namita Goel |
Process Frameworks: Help or Hindrance? Do process frameworks such as ITIL, Six Sigma and Lean deliver in the context of services outsourcing? A look at the challenges and opportunities in making them work |
InternetNews
May 24, 2006
Clint Boulton |
Automating IT With IBM IBM introduced the Tivoli Change and Configuration Management Database, software that deploys and runs applications on software, hardware, storage and networks in separate departments within a business. |
Insurance & Technology
August 14, 2006
Peggy Bresnick Kendler |
Measuring Success Experts comment on what metrics are best for determining the success of technology investments, and which key performance indicators are the most valuable for insurance IT initiatives? |
Insurance & Technology
June 25, 2009
Nick O'Connor |
ICW Group Improves Incident Flow with Service-Now.com SaaS Solution Service-now.com's process management and application development tool provides "Swiss Army Knife"-like capabilities in support of the super-regional carrier's Information Technology Infrastructure Library-based service management environment. |
