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CRM
October 18, 2004
Jason Compton |
Mobile CRM Seals the Deal for Cingular The wireless provider vastly improved interaction with its growing field sales force.   |
CRM
March 1, 2004
Michael Fields |
Cingular Wireless Cingular employed CRM because its goal was to build a world class sales organization. To attract professional B2B salespeople we wanted to have common sales processes, along with the best tools available to support their needs. |
U.S. Banker
January 2002
Mark Bruno |
Siebel Issues Siebel 7 Siebel Systems has begun shipping its latest version of CRM technology, Siebel 7... |
CRM
December 1, 2007
Coreen Bailor |
Mobile Data Gets Better Reception With Antenna Software, the sales force for satellite-service provider DirecTV gets information when it's most needed. |
CRM
December 2004
Jim Dickie |
Who's Who in the How of Sales CRM vendors are stepping up to deliver tools that help reps sell. |
CRM
August 22, 2014
Chuck Ganapathi |
A Back-to-Basics Guide to CRM Adoption When we realize that CRM systems have been optimized for the company and not for the end users, we can change our approach to create a mutually beneficial process and outcome. |
InternetNews
October 17, 2005
Colin C. Haley |
Siebel CEO: No Slowing Down Despite the pending merger with Oracle, George Shaheen says Siebel Systems continues to innovate. |
CRM
June 2004
Joshua Weinberger |
Build Customer Relationships--Just Don't Call It CRM The acronym CRM used to mean money pit at Consolidated Container. |
CRM
August 2003
Lisa Picarille |
ROI in Progress Unifirst is already seeing returns on its CRM investment, and is only in phase two of its implementation. |
CRM
December 13, 2004 |
Aviall Services Uses CRM to Improve Collaboration--and Revenue An interview with Aviall Service's director of business systems development on why they chose CRM and how the process unfolded. |
CRM
June 1, 2004 |
Just 1 Question Was your CRM initiative successful because of the technology you selected? |
Pharmaceutical Executive
May 1, 2005
Manson & Katzenberg |
Unleash the Tablets In their rush to get tablet PCs into reps' hands, pharma companies can't forget one crucial step--training. |
CRM
May 28, 2015
Oren Smilansky |
LiveHive Releases Group-Email Features for Sales Organizations New email automation tools give sales teams a deeper understanding of prospects' engagement. |
| Knowledge@Wharton |
Tom Siebel on CRM, ERM and Homeland Security When Siebel's people came up with a web-based package of programs to tackle tasks such as communicating to workers, training them, connecting them to tech support, helping them collaborate and managing their performance, he realized he was staring at a piece of the company's future... |
CRM
June 2, 2003
Lisa Picarille |
Good Things Come in Small Packages When it comes to CRM size matters, but that doesn't mean bigger is better. |
InternetNews
August 8, 2005
Jim Wagner |
Siebel Adds SUSE Support Siebel Systems ties its business applications with a Novell enterprise operating system. |
CRM
May 3, 2004
David Myron |
Vertical Focus: Pharmaceutical Firms Find a Spoonful of CRM Helps the Sales Pitch Go Down Ad campaigns create a pull-marketing effect, bringing patients into doctors' offices with product-specific questions. |
IndustryWeek
February 1, 2002
Doug Bartholomew |
CEO Of The Year -- The King Of Customer Tom Siebel's obsessions with customer service and technology have led to the founding of a successful company and a burgeoning industry... |
CRM
July 18, 2014
Jonathan Herrick |
6.5 Ways to Crush Small Business CRM Adoption Woes You can transform reps' view of new tools from obstacle into opportunity. |
Financial Advisor
February 2006
Joel Bruckenstein |
Rep Tech A broker-dealer's technology can play a key role in a rep's success and satisfaction. Perhaps independent reps should regularly compare the technology that their B-D offers against what leaders in the field have to offer. |
| Knowledge@Wharton |
How Siebel Systems Found Its Groove Siebel Systems, the world's leading provider of customer relationship management (CRM) software, hardly seems to have missed a step since 1993... |
InternetNews
January 20, 2004
Jim Wagner |
Siebel Takes Telephones Out of the Call Center With the announced purchase of Ineto Services, the CRM On Demand provider gives small businesses the choice between a hosted or in-house service. |
InternetNews
December 8, 2004
Jim Wagner |
Siebel Infuses SMBs with CRM The company's partner program aims to fill in customer relationship management holes that other vendors aren't. |
U.S. Banker
December 2001
Mark Bruno |
Siebel's Latest Big Catch: National City Siebel Systems has been reinforcing its lock on the big-bank CRM market. It has announced a number of new deals in recent weeks, but none is as big as its latest catch, Cleveland's $96 billion National City Corp... |
CRM
October 1, 2005 |
DestinationCRM Dashboard SAP's New Hosted Model?... Online Travel Reservations Are Missing the Boat... Epiphany Is Snatched Up by SSA While Unica Goes Public... The CRM Industry Is Here to Play... Siebel Takes Fiscal Short Steps Forward... etc. |
InternetNews
April 19, 2005
Jim Wagner |
Siebel: 'We Can Do Better' Partners and competitors circle the field, as Siebel's new leadership promises a bright future. |
InternetNews
June 15, 2005
Susan Kuchinskas |
Siebel Updates CRM OnDemand The fifth release in 12 months adds group calendaring and delegated task management. |
CRM
July 1, 2003
Martin Schneider |
News in Brief The popularity of Internet protocol (IP) call centers will jump significantly in the next few years, according to research firm Datamonitor... Firms will again move away from smaller CRM implementations, returning to larger suite applications... etc. |
The Motley Fool
December 21, 2004
Tom Taulli |
Siebel a Deal Maker? All in all, edocs is a smart fit for Siebel. Unfortunately, it's more of a gradual empire expansion at a time when the company needs -- and investors want -- a rapid-growth injection. |
InternetNews
December 17, 2004
Sean Michael Kerner |
Siebel Helps Customers With Latest Buy Siebel Systems announced this morning that it has signed a definitive agreement to purchase e-billing provider edocs. |
InternetNews
October 5, 2004
Michael Singer |
Siebel Colors Its CRM Blue Siebel Systems partners with IBM and others to build its Customer Relationship Management and Business Intelligence businesses. |
The Motley Fool
August 9, 2005
Melanie Hollands |
Wanna Buy a Siebel? Is the software company for sale? Is it even worth buying? In the first of a two-part series, the author explains why she doubts the software company is on the market. |
CRM
December 1, 2005 |
Quotables: All About Oracle Culled observation and opinion from: Marshall Lager, senior writer, CRM magazine... Larry Ellison, CEO, Oracle... Tom Siebel, cofounder and chairman of the board, Siebel Systems... etc. |
InternetNews
December 1, 2006
Ed Sutherland |
Cingular to Sell BlackBerry Pearl Cingular Wireless put a little more smarts in its handset lineup today with news that subscribers can now have Research in Motion's consumer-oriented Pearl smartphone. |
CRM
October 1, 2007
Coreen Bailor |
Oracle's Name Game The latest Siebel CRM On Demand highlights the software giant's interest in the on-demand market and underscores the strength of the Siebel name. |
CRM
August 1, 2006
Colin Beasty |
Business Problem: Channel Managers Are Struggling to Exchange Customer Info with Their Partner Network Tech Solution: Partner relationship management tools. Usually accessed through a Web portal, PRM software takes costs out of the processes, improves the quality of information flow, and allows measurement and analysis of channel partnerships. |
Health
February 2008 |
The Workout: Part 2 For weeks four through six, do this ramped-up, 25-minute version of the workout. |
CRM
July 1, 2004
Joshua Weinberger |
Ingrian Networks' Randy Budde Values--and Protects--Information Data security vendor Ingrian Networks knows the value of information--and took pains to protect its own. Some lessons learned while moving to a CRM system. |
CIO
September 15, 2002
Alice Dragoon |
Bowling for Customers After failing miserably on its first attempt, AMF Bowling Products got sales-force automation right. Here's how they did it. |
InternetNews
December 7, 2005
Colin C. Haley |
Cingular Activates Wireless Broadband The nation's largest carrier launches BroadbandConnect for laptop users on the go. |
Pharmaceutical Executive
August 1, 2005 |
Backpage: Feet-on-the-Street Interview A new survey asked pharmaceutical reps how their job has been changing. One bit of good news: A few reps think it's easier to get past the receptionist's desk. |
CIO
May 1, 2001
Susannah Patton |
The Truth About CRM It's expensive, hard to implement, time consuming and it may not work. It's time to forget the hype and take a hard look at the reality of CRM... |
InternetNews
September 12, 2005 |
Oracle to Buy Siebel For $5.85 Billion Oracle is again shaking up the enterprise software world with a $5.85 billion cash and stock deal to buy customer relationship management software maker Siebel Systems. |
InternetNews
May 3, 2004
Susan Kuchinskas |
Siebel Steps Down as CEO; Shuffle at IBM The CRM leader will relinquish the CEO role to an executive of long-time partner IBM, while Big Blue's CFO John Joyce is headed for Global Services. |
Registered Rep.
June 1, 2007 |
All About the Benjamins Reps say the darndest things. |
Entrepreneur
October 2003
Kimberly L. McCall |
Along for the Ride Losing touch with your reps? Regular ride-alongs can help keep the connection alive. |
CRM
November 30, 2012
Brian Kardon |
How Will CRM Evolve? Companies like Dell, ADP, EMC, and SunTrust are using the power of predictive analytics to enable their sales teams to focus on the customers most likely to buy. |
InternetNews
September 13, 2005
Jim Wagner |
Oracle + Siebel = CRM Consolidation Oracle's $5.85 billion acquisition bid of Siebel Systems stirs another debate over best-of-breed vs. integrated suite in software deployment. |
CRM
July 2010
Donna Fluss |
The Siebel Effect -- And Its Survivors Failed CRM projects of the past may lead to a promising future. |
BusinessWeek
June 27, 2005
Sarah Lacy |
If I Can Make It There... George Shaheen sees his job at Siebel as a chance to restore a battered reputation. |
