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Finance & Development
March 1, 2006
Baily & Farrell |
Breaking Down Barriers to Growth Encouraging competition is key to reviving stalled industrial economies.   |
U.S. Banker
February 2002
Eby Raj Seshadri & Corey Yulinsky |
Quick-Return CRM There are ways to improve customer relationship management without spending huge amounts of money. McKinsey consultants argue that CRM should be more mining of profits than of data... |
The Motley Fool
November 3, 2006
Dan Caplinger |
Know Your Numbers: Productivity Productivity figures released by the BLS provide a rare look at the quality of economic activity within the economy. Keeping track of changes in productivity levels can give you an indication of the sustainability of economic growth that other types of economic data can't duplicate. |
BusinessWeek
October 25, 2004
Michael J. Mandel |
Jobs: The Lull Will Linger Structural shifts across several key sectors make the robust job growth of the 1990s unlikely to return anytime soon. The current shortfall in job growth is heaviest in a few surprising sectors, such as retailing, education, health care and telecommunications. |
Finance & Development
June 1, 2001
Paula De Masi |
Who Has a New Economy? IMF staff and other economists are conducting research into whether the relationship between information and communications technologies and productivity growth extends to other major industrial countries besides the U.S. The evidence so far is mixed... |
HBS Working Knowledge
August 4, 2003
Jonathan Byrnes |
Supply Chain Management in a Wal-Mart World Here's a supply-chain dilemma: Now that you've learned how to do business with Wal-Mart, what do you do with everyone else? |
Food Engineering
February 1, 2005
Jim Getchell |
Engineering Brain Drain? New Strategies for Coping Does the food industry still have the engineering competencies to deliver innovation and great bottom line results? It's business challenges are as intense as ever, and the winners will be the ones who can uncover the keys to successfully converting the opportunities to real business results. |
Knowledge@Wharton
April 9, 2003 |
The Wal-Mart Empire: A Simple Formula and Unstoppable Growth The company has a simple formula of low prices and rocket-science logistics to back up its operations. There's no secret to its success. |
Entrepreneur
January 2002
Mark Henricks |
No Long-Term Parking Keep it moving! Your products belong on the shelves, not in a warehouse---and retailers won't have it any other way. The twin trends of lean retailing and product proliferation impact manufacturers. |
CAUSE/EFFECT
Vol 22 Num 2 1999
Paul J. Kobulnicky |
Critical Factors in Information Technology Planning for the Academy ...The analysis in this article is derived from an academic information technology planning process undertaken at the University of Connecticut.... |
BusinessWeek
May 24, 2004
Arndt & Aston |
U.S. Factories: Falling Behind Why America's old-line industries are trailing in the global productivity stakes |
Finance & Development
March 2011
Lora & Pages |
Face-to-Face with Productivity It is not lack of investment but inefficient production that holds back Latin American incomes. |
HBS Working Knowledge
April 4, 2005
Jonathan Byrnes |
The Age of Precision Markets A look at the shift from mass markets to precision markets as well as the factors driving a precision market. |
HBS Working Knowledge
October 6, 2003
Jonathan Byrnes |
Managing Profitability: One Year Later The most important issue facing managers in this difficult economy is making more money from the existing business without costly new initiatives. The author revisits this assertion from a year ago. |
BusinessWeek
August 2, 2004
Fairlamb, Reinhardt & Cohn |
Is Europe Suffering From Productivity Paralysis? Why can't Europe be more productive? That's a question investors, executives, and politicians are asking with increasing urgency. |
HBS Working Knowledge
March 7, 2005
Jonathan Byrnes |
Achieving Supply Chain Productivity More than anything else, supply chain productivity requires that supply chain managers become experts at knowledge generation and change management. |
HBS Working Knowledge
October 10, 2011
Lal & Alvarez |
Retailing Revolution: Category Killers on the Brink Big-box retailers that are slow to see the tsunami wave of online competition on the horizon stand to be swept away. |
Pharmaceutical Executive
February 1, 2011
Frederic Brunner |
Growing Stronger After the Storm To manage through a resource-constrained environment, it is essential to get the most out of procurement planning |
Wall Street & Technology
February 12, 2004 |
Feeling Good. Proceed with Caution. Financial-services executives are feeling positive - positive about the current state of the U.S. economy, positive about current business and industry prospects, but only somewhat positive about IT budget and spending plans. |
CIO
May 15, 2001 |
The Great Debate: I.T. & Productivity Two sides of the heated debate over productivity increases due to information technology. |
HBS Working Knowledge
February 7, 2005
Jonathan Byrnes |
Precision Retailing Can you apply profitability management to a retailer? |
IndustryWeek
March 1, 2004
Doug Bartholomew |
The Juice Flows Again Survey shows IT spending by manufacturing companies will expand this year as prices fall, and companies dust off shelved plans. |
CRM
May 3, 2004
Jason Compton |
CRM Gets Real No longer pie in the sky, CRM is settling into down-to-earth successes. |
BusinessWeek
July 12, 2004
Mandel, Green & Arndt |
Will The Miracle Last? How long can the economy sustain its remarkable gains in productivity? Quite a while, say some leading economists |
CIO
May 1, 2002
Lafe Low |
What We're Buying When you look at the IT shopping lists of most companies, CRM technology is consistently at the top. In fact, CRM spending will outpace spending in other infrastructure technology categories such as content management and supply chain management... |
BusinessWeek
May 27, 2010
Burritt et al. |
Why Wal-Mart Wants to Take the Driver's Seat The retail giant wants to grab control of deliveries from manufacturers. Suppliers' shipping costs "more than likely will be passed on to other retailers" |
BusinessWeek
April 12, 2004
Cooper & Madigan |
U.S.: Job Seekers' Foe Is Also Their Best Hope Productivity is lifting incomes and that, eventually, will boost hiring. |
CIO
August 1, 2002
Christopher Koch |
It All Began with Drayer The world was transformed when Procter & Gamble's Ralph Drayer and Wal-Mart's Sam Walton sat down in 1987 to discuss a better way of keeping Wal-Mart in diapers. In an exclusive interview, Drayer reveals the roots of a business process revolution. |
Global Services
August 30, 2007
Sufia Tippoo |
Retail IT While larger retailers such as Target and Tesco have set up captive IT centers, others such as Carrefour, JC Penny, Marks & Spencers, Office Depot and Selfridges have been in the outsourcing mode to third-party service providers. |
Commercial Investment Real Estate
Jul/Aug 2003
Jim Young |
Survey Gauges How Commercial Real Estate Companies Use Technology A survey revealed that technology investment varies widely among brokerage and property management companies. Some companies invest heavily while others spend virtually nothing on new technologies and systems. This disparate response substantiates the need for industry benchmarks. |
BusinessWeek
March 22, 2004 |
Productivity: Who Wins, Who Loses The U.S. is reaping big -- but uneven -- gains from its highly efficient workforce |
CFO
October 15, 2002
Scott Leibs |
A Step Ahead Economist Erik Brynjolfsson leads the charge toward a greater appreciation of IT. |
Bank Technology News
October 2001
Amy Newell |
CRM: A Solution Evolution Some of financial institutions' latest dilemmas in customer relationship management don't involve technology, but rather how to complement it... |
Wired
April 2002
Chris Anderson |
Creative Disruption Productivity rates usually fall in a recession. Not this time... |
HBS Working Knowledge
July 19, 2010
Julia Hanna |
How Mercadona Fixes Retail's 'Last 10 Yards' Problem Spanish supermarket chain Mercadona offers aggressive pricing, yet high-touch customer service and above-average employee wages. |
Fast Company
March 2004
Jennifer Reingold |
What We Learned In The New Economy A description of the new economy, the ideas that lasted and the ones that just faded away. How the internet era has changed the way people get information. |
Investment Advisor
April 1, 2011
DePardo & Inveen |
RIA Operations: Structure Capacity to Meet Demand Advisors need to focus as much on accommodating demand as creating it in order to grow their firms |
CRM
August 13, 2010
Umberto Milletti |
3 (Easy) Keys to a Successful CRM Application If you're looking to get involved in the growing CRM app ecosystem, there are three key things to keep in mind. |
IndustryWeek
September 1, 2006
John Teresko |
Staying Ahead With Machine Tools And Robots Productivity advances resulting from the technology revolution are reshaping global competition. |
CRM
May 1, 2006
Collins, Nair & Schumacher |
Reaching the Next Level of Performance in Marketing Marketers should expand their focus and look for opportunities to drive incremental revenue across all stages of customers' interactions. |
BusinessWeek
October 20, 2003
Gary S. Becker |
The Productivity Boom Is Just Warming Up In the past, productivity almost always fell during recessions because both labor and capital were underutilized as output sagged. But the apparent paradox of the past few years is that labor productivity has grown even more rapidly since 2000 than in the '90s. |
BusinessWeek
March 22, 2004 |
The Price Of Efficiency Stop blaming outsourcing. The drive for productivity gains is the real culprit behind anemic job growth |
IndustryWeek
August 1, 2004
David Drickhamer |
You Get What You Measure Manufacturers have been measuring productivity for a long time. You know what it means; you know what it looks like. Is it time to look a little deeper? |
HBS Working Knowledge
May 29, 2006
Jim Heskett |
How Important Is the "Service Sector Effect" on Productivity? In the cost-driven U.S. service economy, are benefits to workers being sacrificed in the name of lower-cost services to customers? |
HBS Working Knowledge
June 5, 2006 |
Readers Respond: How Important Is the "Service Sector Effect" on Productivity? I sometimes feel that we are racing to the bottom to provide products and services at lower prices... What are worker benefits? We all strive for health, wealth, and fulfilling leisure... The service sector effect on productivity is substantial and will grow over time... etc. |
Bank Technology News
November 2003
Karen Krebsbach |
Tech's Found the Right Place Mellon's brightest IT light says technology should never be at the forefront of a firm's strategic vision. And as firms play catch-up with their investments, she says they're starting to understand that. |
CRM
June 2, 2003
David Myron |
Market Watch: Marketing Automation With the recent spate of acquisitions, one might conclude it is the beginning of the end for the marketing automation industry. But industry reports and vendor investments tell a different tale. |
CRM
February 2012
Leonard Klie |
CRM Is a High-Yield Investment Business analytics return $10.66 for every dollar spent; CRM systems return $5.60. |
BusinessWeek
November 17, 2003
Cooper & Madigan |
U.S.: Productivity Isn't The Villain -- It's The Hero While some may blame increased productivity for a loss of jobs, productivity will ultimately make things better for everyone. |
HBS Working Knowledge
March 15, 2004
Loren Gary |
It's Time to Grow---the Right Way Today's growth initiatives must be mindful of the hard-won efficiency lessons of the past several years, says this Harvard Management Update article. Start with investments in people and systems. |
