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CIO May 15, 2002 Lafe Low |
Seven Tips for Developing Value Metrics Rolling out an IT valuation methodology across an enterprise or even within an IT department is a major undertaking. Laying the groundwork, determining the right metrics and the right amount of metrics, and getting the staff involved are all critical to a project's success... |
IndustryWeek May 3, 2010 |
Lessons Learned from IW's Best Plants Conference: Choosing Metrics for Lean Talan Products shares its selection process. |
CRM May 10, 2013 Syed Hasan |
Choose a Winning Combination of Customer Experience Metrics Improve customer loyalty with the right mix of customer experience management (CEM) solutions. |
CRM October 18, 2004 Joshua Weinberger |
Metrics Should Define Results Setting benchmarks to determine the success of a CRM initiative is a must. The metrics that matter most are those taken when agents are serving customers. |
CIO November 1, 2003 Jack Keen |
Evidence Rules Successful business cases have strong supporting data backing them up. Here are some tips for effective evidence building. |
IndustryWeek October 1, 2008 Jill Jusko |
Measured Success: By The Numbers Customer satisfaction is a popular metric by which to gauge the success of innovation efforts. But it's not the only one. |
Chemistry World July 14, 2015 Anthony King |
Metrics have their place but peer review remains king The Higher Education Funding Council for England is working on the next assessment of UK universities, the Research Excellence Framework. The outcome of REF affects the distribution of around 1.6 billion pounds of funding to universities. |
IndustryWeek May 1, 2008 John Teresko |
Seven Emerging Trends in R&D Metrics More companies tracking 'true performance metrics'. |
CRM February 20, 2015 Justin Gray |
Why Sales and Marketing Need a Unified Dashboard When business teams align, everyone wins. |
The Motley Fool October 5, 2011 John Maxfield |
1 Killer Statistic of Amazing Retail Stocks A chain's productivity per square foot is one of the strongest indicators of past success. |
Entrepreneur February 2009 John Jantsch |
Success Must be Measured Four key metrics can help you determine if your brand-building is working. |
CIO April 1, 2006 Christopher Koch |
The Metrics Trap...And How to Avoid It Calculating IT spending as a percentage of overall revenue is easy, popular... and misleading. There's gotta be a better way. In fact, there are several. |
CIO June 1, 2002 Raghavan Rajaji |
Lessons in Shareholder Value To deliver real value to the business, CIOs must make all investment decisions with the company's long-term goals in mind |
IndustryWeek October 19, 2011 |
Do Performance Metrics Boost Performance? Survey results show a majority of manufacturers employ performance metrics to improve their performance. |
IndustryWeek June 19, 2012 |
Don't Waste Your Metrics Four keys to making metrics a better part of your evaluation process. |
Search Engine Watch July 26, 2010 Nathan Linnell |
6 Key Metrics for a Social Media Measurement Dashboard Creating your own social media dashboard gives you the ability to show the impact of your social media efforts, and it will put you in great position to bide time until a truly robust social media measurement tool is available. |
CRM October 1, 2009 Lauren McKay |
Mistaken Metrics They say you can't manage what you can't measure. But what if you're using the wrong ruler? |
CIO November 15, 2002 Susannah Patton |
Web Metrics That Matter Web metrics are no longer one-size-fits-all. Now they must match your website's business and audience. Here are the latest tools to gauge your website's effectiveness. |
CFO June 1, 2007 Scott Leibs |
Measuring Up Many companies still struggle to use metrics effectively. It may be that fresh thinking is what really counts. |
CRM January 20, 2012 Justin Gray |
How Chasing Your Metrics Has You Chasing Your Tail Don't make these mistakes. |
The Motley Fool April 28, 2009 Katrina Chan |
5 Numbers You Can't Afford to Miss Today's topic is basic financial metrics and concepts. These concepts will help any investor examine companies with a more critical eye. |
Pharmaceutical Executive June 1, 2009 |
Stealth Pharmas These noteworthy pharmas and biotechs generally fly under the radar (ergo "stealth") of the mainstream media. |
Chemistry World August 20, 2014 Anthony Olejniczak |
In defense of metrics As research funding fails to keep up with the growth of institutions and researchers, competition for that funding becomes increasingly fierce and purse-holders turn to various types of metrics to inform their decisions. |
Knowledge@Wharton |
Marketers Turn to Metrics to Measure the Impact of Their Initiatives The search for better marketing metrics is underway throughout Corporate America. Marketing executives are devoting more attention than ever to ways in which they can link traditional marketing variables to hard-core financial concepts, such as a company's stock price or ROI. |
IndustryWeek November 1, 2007 David Blanchard |
Why Supply Chain Work Is Like Carpentry "Measure twice; cut once" should be the operating philosophy in every warehouse and distribution center. |
IndustryWeek May 1, 2005 Jill Jusko |
Innovation: Measuring Success In a recent survey, businesses link innovation to performance metrics. |
Chemistry World April 9, 2014 Anthony King |
Metrics' role in assessing research reviewed A committee set up by Hefce (Higher Education Funding Council for England) aims to grapple with the thorny issue of using metrics to assess and manage research. Metrics have expanded to altmetrics, which track what people are saying about a paper online. |
Search Engine Watch June 28, 2010 Nathan Linnell |
Measuring Audience Engagement in Social Media Providing a framework for measuring audience engagement while also soliciting feedback for additional metrics that should be factored into such a calculation. |
On Wall Street December 1, 2012 Todd Colbeck |
Developing a Great Business Plan How to craft a business strategy that will keep you on track in the New Year. |
Pharmaceutical Executive September 1, 2010 |
Pharm Exec's Ninth Annual Industry Audit Professor Bill Trombetta takes a snapshot of the "Glamour 24" companies shaping the pharma industry this year and beyond. |
D-Lib October 2004 Jones et al. |
Developing a Web Analytics Strategy for the National Science Digital Library A recent workshop on "Developing a Web Analytics Strategy for the National Science Digital Library (NSDL)" brought together government and industry to discuss how web metrics could be implemented in a pilot study to identify current NSDL use and develop strategies to support the collection of usage data in the future. |
The Motley Fool February 28, 2007 Dave Mock |
Foolish Fundamentals: Service Provider Metrics Investors, learn the lingo of performance metrics for telecom/wireless service providers. |
IndustryWeek June 21, 2011 |
Revisiting OEE Overall equipment effectiveness is a performance metric that people seem to love or hate. It's a frequently misunderstood metric that provides critical information, says one manufacturing expert. |
Entrepreneur December 2008 Chris Penttila |
Know Your Return on Innovation Endless ideas and prototypes don't mean anything if they're sitting on shelves. Get your innovations out there, and then get tracking. |
Bio-IT World July 2005 David Fishbach |
Does EDC Herald the End of CTMS? Clinical trial managements systems (CTMSs) and Electronic data capture systems (EDCs) are compared with respect to their history, advantages and disadvantages. Studies suggest both have enough advantages to survive in some form of integrated solution. |
CRM November 2012 Leonard Klie |
The New Measure of Customer Service Success Why some traditional performance metrics are wrong and what you need to evaluate now. |
CRM November 11, 2011 Leonard Klie |
Companies Fail the Test with Metrics New research from the Temkin Group suggests that while executives at many companies feel they are doing a good job with their customer experience metrics, very few of them are actually passing the test. |
CIO May 15, 2002 Eric Berkman |
How to Use Balanced Scorecard You can't tell when you're winning if you don't keep score. The Balanced Scorecard helps track your company's strategic hits and misses... |
IndustryWeek February 16, 2011 |
What's Missing in Improvement Initiatives A new book outlines five characteristics frequently absent in improvement initiatives. |
CRM September 2015 Roxana Strohmenger |
Demystifying Customer Experience Quality To deliver a better experience, you have to understand what quality means for your customers |
The Motley Fool September 7, 2010 John Keeling |
Buy or Short These Health-Care Technology Stocks? Quality of earnings is what matters. |
The Motley Fool January 26, 2010 Morgan Housel |
6 Companies You Can Buy Today By this metric, unlevered cash flow to total enterprise value, these companies look cheap: UnitedHealth...Dell... Raytheon... Pfizer... Gap... International Paper... |
Investment Advisor October 2009 Mike Patton |
Fiduciary Scorecard A Fiduciary Scorecard considers a number of different metrics for each fund and compares it to its specific peer group or subcategory. |
Chemistry World March 25, 2015 Dennis Lendrem |
Be careful what you wish for There is a big debate right now in the pharmaceutical industry, and specifically about measuring R&D productivity. It all comes down to a choice of metrics. |
CIO August 8, 2007 Lauren Gibbons Paul |
ABC: An Introduction to Service-Level Agreements (SLAs) SLAs are a critical component of any vendor contract. Beyond listing expectations of service type and quality, an SLA provides remedies when requirements aren't met. |
CRM July 16, 2015 |
Totango Launches Early Warning System with SuccessPlays and Account Scorecards The Totango Early Warning System provides automated business process capabilities and dynamic account benchmarking. |
CFO February 15, 2006 Craig Schneider |
The New Human-Capital Metrics A sophisticated crop of measurement tools could take the guesswork out of human-resources management. |
Search Engine Watch March 17, 2010 Alex Cohen |
Paid Search Freakonomics: Finding and Ostracizing Losers Effective optimization is about picking on freaks and losers -- segments in your account that deviate from the norm. Here are six useful tools for setting context and hunting down paid search losers. |
The Motley Fool March 29, 2005 Nathan Parmelee |
Bank of Internet Makes a Quiet Debut Does Bank of Internet have the right mix to gain customers and succeed as an investment? |
Search Engine Watch November 23, 2009 Ron Jones |
Measuring Success 101, Part 1 Defining a goals and objectives, identifying the right tools and data to analyze, and defining the staff and time needed to track the success metrics are crucial elements for measuring success. |