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CIO May 1, 2003 Julie Hanson |
Don't Call Us An act passed in 1994 prohibits telemarketers from calling consumers who have specifically requested to be left alone. The Federal Trade Commission is taking that a step further by creating a national "Do Not Call" registry, which it expects to have operational by October. |
CRM December 2006 Coreen Bailor |
Fixed Dialing Telemarketers taking the ostrich approach to DNC compliance is a nonstarter for enterprises. Refresh marketing initiatives to ensure that the rules are followed and reach your target audience more effectively. |
CIO May 1, 2002 Lafe Low |
What We're Buying When you look at the IT shopping lists of most companies, CRM technology is consistently at the top. In fact, CRM spending will outpace spending in other infrastructure technology categories such as content management and supply chain management... |
CRM July 2011 Koa Beck |
Utility Giant Re-Energized A major American energy company uses a customized sales program to cross-sell its way to higher profits. |
CRM March 3, 2003 David Myron |
Market Watch: Contact Center Update If your organization is pestering consumers with unwanted sales or telemarketing calls, be prepared to receive some harassing calls in turn from Uncle Sam if Federal Trade Commission (FTC) Chairman Timothy Muris gets his way. |
The Motley Fool October 5, 2005 Dayana Yochim |
Why Some Solicitors Still Call Still getting harassed by telemarketers? Are you sure you didn't actually give them permission to call? You might want to check with your boss. |
CRM August 2, 2010 Alex Dayon |
From Deflecting Customers to Embracing Them Six ways that the new Internet - a mobile, social, and real-time Internet - is changing the playing field for CRM and putting customers back in control. |
CRM March 1, 2004 |
Just 1 Question Should companies expect their CRM vendors to help them use CRM to determine who their most profitable customers are? |
AskMen.com July 30, 2003 Steve Richer |
How To: Stop Telemarketers From Calling If you've had enough of receiving calls from telemarketers at the most inopportune moments, then do something about it. There are actions you can take. |
Inc. July 1, 2003 Matthew Fogel |
You Know My Name (Don't Call My #) No more telemarketers? Don't be so sure. |
CRM August 2, 2004 Jerri Ledford |
Reducing CRM's Total Cost of Ownership How organizations increase the value of their CRM initiatives while keeping costs low. |
CRM April 2003 Eric Krell |
CRM by Any Other Name Although the financial services industry remains in the throes of a perfect storm of economic, financial performance, and regulatory pressures, spending on CRM remains a priority. Just don't call it CRM. |
CRM March 1, 2004 Ginger Conlon |
CRM Strategy Is Taking Center Stage Organizations are increasingly adopting CRM as a business strategy rather than as simply a technology |
CRM January 2, 2004 Ginger Conlon |
Great Service Is Your Call There is no CRM success without communication. |
Insurance & Technology October 29, 2003 Katherine Burger |
Telephone Tag Considering how long it takes to accomplish much of anything in Congress, it was impressive how quickly our elected officials reacted last month to the legal back-and-forth regarding the national Do Not Call Registry. |
CRM December 20, 2004 Coreen Bailor |
Dedicated Call Center Agents Make a Difference Vision Improvement Technologies uses specialized telemarketers to stimulate sales results. |
CRM December 1, 2006 |
The Pulse: In 2007 my Company Plans to... Increase its CRM budget: 40%... Maintain its CRM budget: 27%... etc. |
CRM February 2012 Judith Aquino |
Getting a Boost in Leads Saleswork helps a software developer uncover more prospects. |
CRM May 12, 2015 Jeff Foley |
Why It's Time for CRM to Evolve To satisfy today's hyper-connected consumer, you need a holistic approach. |
CRM January 21, 2005 Colin Beasty |
Required Reading: Tracking the Evolution of CRM In the most recent collaboration by Accenture's CRM strategists, Defying The Limits: Mastering High Performance CRM takes a unique vantage point for surveying the past, present, and future of CRM. |
Inc. November 2003 Ellen Neuborne |
Telemarketing After "Do Not Call" With millions of Americans against them, are telemarketers throwing in the towel or developing new tactics? Guess. |
CRM August 27, 2003 Ginger Conlon |
Don't Initiate CRM Until You Ask These Questions I had the opportunity recently to meet with executives at five of the largest CRM vendor companies. They discussed vendor accountability and the one question companies must ask their prospective CRM vendors. |
CRM April 2003 Ginger Conlon |
Making CRM Pay Off Like any worthwhile endeavor, it takes a great deal of planning and effort to get real results from CRM. |
CRM September 1, 2009 |
The 2009 CRM Market Awards: The 2009 Elite The following organizations comprise this year's CRM Elite. |