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CIO
May 1, 2003
Julie Hanson
Don't Call Us An act passed in 1994 prohibits telemarketers from calling consumers who have specifically requested to be left alone. The Federal Trade Commission is taking that a step further by creating a national "Do Not Call" registry, which it expects to have operational by October. mark for My Articles similar articles
CRM
December 2006
Coreen Bailor
Fixed Dialing Telemarketers taking the ostrich approach to DNC compliance is a nonstarter for enterprises. Refresh marketing initiatives to ensure that the rules are followed and reach your target audience more effectively. mark for My Articles similar articles
CIO
May 1, 2002
Lafe Low
What We're Buying When you look at the IT shopping lists of most companies, CRM technology is consistently at the top. In fact, CRM spending will outpace spending in other infrastructure technology categories such as content management and supply chain management... mark for My Articles similar articles
CRM
July 2011
Koa Beck
Utility Giant Re-Energized A major American energy company uses a customized sales program to cross-sell its way to higher profits. mark for My Articles similar articles
CRM
March 3, 2003
David Myron
Market Watch: Contact Center Update If your organization is pestering consumers with unwanted sales or telemarketing calls, be prepared to receive some harassing calls in turn from Uncle Sam if Federal Trade Commission (FTC) Chairman Timothy Muris gets his way. mark for My Articles similar articles
The Motley Fool
October 5, 2005
Dayana Yochim
Why Some Solicitors Still Call Still getting harassed by telemarketers? Are you sure you didn't actually give them permission to call? You might want to check with your boss. mark for My Articles similar articles
CRM
August 2, 2010
Alex Dayon
From Deflecting Customers to Embracing Them Six ways that the new Internet - a mobile, social, and real-time Internet - is changing the playing field for CRM and putting customers back in control. mark for My Articles similar articles
CRM
March 1, 2004
Just 1 Question Should companies expect their CRM vendors to help them use CRM to determine who their most profitable customers are? mark for My Articles similar articles
AskMen.com
July 30, 2003
Steve Richer
How To: Stop Telemarketers From Calling If you've had enough of receiving calls from telemarketers at the most inopportune moments, then do something about it. There are actions you can take. mark for My Articles similar articles
Inc.
July 1, 2003
Matthew Fogel
You Know My Name (Don't Call My #) No more telemarketers? Don't be so sure. mark for My Articles similar articles
CRM
August 2, 2004
Jerri Ledford
Reducing CRM's Total Cost of Ownership How organizations increase the value of their CRM initiatives while keeping costs low. mark for My Articles similar articles
CRM
April 2003
Eric Krell
CRM by Any Other Name Although the financial services industry remains in the throes of a perfect storm of economic, financial performance, and regulatory pressures, spending on CRM remains a priority. Just don't call it CRM. mark for My Articles similar articles
CRM
March 1, 2004
Ginger Conlon
CRM Strategy Is Taking Center Stage Organizations are increasingly adopting CRM as a business strategy rather than as simply a technology mark for My Articles similar articles
CRM
January 2, 2004
Ginger Conlon
Great Service Is Your Call There is no CRM success without communication. mark for My Articles similar articles
Insurance & Technology
October 29, 2003
Katherine Burger
Telephone Tag Considering how long it takes to accomplish much of anything in Congress, it was impressive how quickly our elected officials reacted last month to the legal back-and-forth regarding the national Do Not Call Registry. mark for My Articles similar articles
CRM
December 20, 2004
Coreen Bailor
Dedicated Call Center Agents Make a Difference Vision Improvement Technologies uses specialized telemarketers to stimulate sales results. mark for My Articles similar articles
CRM
December 1, 2006
The Pulse: In 2007 my Company Plans to... Increase its CRM budget: 40%... Maintain its CRM budget: 27%... etc. mark for My Articles similar articles
CRM
February 2012
Judith Aquino
Getting a Boost in Leads Saleswork helps a software developer uncover more prospects. mark for My Articles similar articles
CRM
May 12, 2015
Jeff Foley
Why It's Time for CRM to Evolve To satisfy today's hyper-connected consumer, you need a holistic approach. mark for My Articles similar articles
CRM
January 21, 2005
Colin Beasty
Required Reading: Tracking the Evolution of CRM In the most recent collaboration by Accenture's CRM strategists, Defying The Limits: Mastering High Performance CRM takes a unique vantage point for surveying the past, present, and future of CRM. mark for My Articles similar articles
Inc.
November 2003
Ellen Neuborne
Telemarketing After "Do Not Call" With millions of Americans against them, are telemarketers throwing in the towel or developing new tactics? Guess. mark for My Articles similar articles
CRM
August 27, 2003
Ginger Conlon
Don't Initiate CRM Until You Ask These Questions I had the opportunity recently to meet with executives at five of the largest CRM vendor companies. They discussed vendor accountability and the one question companies must ask their prospective CRM vendors. mark for My Articles similar articles
CRM
April 2003
Ginger Conlon
Making CRM Pay Off Like any worthwhile endeavor, it takes a great deal of planning and effort to get real results from CRM. mark for My Articles similar articles
CRM
September 1, 2009
The 2009 CRM Market Awards: The 2009 Elite The following organizations comprise this year's CRM Elite. mark for My Articles similar articles