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CRM
August 2004
Jim Dickie |
The Next CRM Evolution Focusing on the how of sales: How to get an appointment, How to conduct a comprehensive needs analysis, and how to create a compelling business case.   |
CRM
June 2004
Jim Dickie |
The Bake-at-Home Version of CRM Some companies still prefer to whip up their own CRM systems--and are having success doing so. |
CRM
September 2013
Jim Dickie |
The Mobile CRM R(evolution) New options move focus from convenience to performance. |
CRM
December 2004
Jim Dickie |
Who's Who in the How of Sales CRM vendors are stepping up to deliver tools that help reps sell. |
CRM
August 1, 2006
Colin Beasty |
Business Problem: Channel Managers Are Struggling to Exchange Customer Info with Their Partner Network Tech Solution: Partner relationship management tools. Usually accessed through a Web portal, PRM software takes costs out of the processes, improves the quality of information flow, and allows measurement and analysis of channel partnerships. |
CRM
November 30, 2012
Brian Kardon |
How Will CRM Evolve? Companies like Dell, ADP, EMC, and SunTrust are using the power of predictive analytics to enable their sales teams to focus on the customers most likely to buy. |
CFO
January 1, 2002
Scott Leibs |
Ready for PRM Time? Partner relationship management software can be used to track the handling of sales leads, push product news, and refine forecasts when dealing with channel partners. |
CRM
March 2008
Marshall Lager |
Selling CRM to Your Sales Force They're set in their ways, stubbornly independent, and resistant to change. But your staff doesn't have to be your toughest sale. |
CRM
August 27, 2003
Jim Dickie |
The CRM Report Card Is In Companies get fewer F's, but not nearly enough A's. |
CRM
June 2003
Paul Greenberg |
PRM Is Not So Different From CRM After All Channel partners are salespeople, too. It's time we recognize the relationship for what it actually is. |
CRM
April 8, 2011
Mike Morgan |
CRM Is Only Half of the Story Ensuring your sales team is on your side |
CRM
August 2007
Marshall Lager |
Monitoring the Partners NetSuite helps computer monitor manufacturer ViewSonic revamp its PRM capabilities for better insight and communication. |
CRM
July 1, 2005
Marshall Lager |
You Got Your PRM in My CRM How are the changes that channel management systems and their providers are experiencing going to play out? |
CRM
January 2008
Marshall Lager |
Fine-Tuning the Channel They're not exactly employees, and they're not quite customers, but your channel partners can be equally important - and you can't just direct them by remote control. |
CRM
December 2014
Jim Dickie |
Coaching Solutions Guide Reps to Sales Success Innovation steps in where sales training leaves off. |
CRM
January 2007
Jim Dickie |
Nobody Can Stop the Shopping The CRM watchwords in the new year may well be shop till you drop. Many companies will continue to purchase additional technology throughout 2007, despite previous large-ticket expenditures. |
InternetNews
June 26, 2006
Michael Hickins |
A Sales View of The Inside Salesforce.com offers companies a way to manage their partners as efficiently as they manage their sales force. |
CRM
August 7, 2012
Kelly Liyakasa |
Companies Expect Big Data to Significantly Impact Sales Many feel access to a variety of data sources can also mean missed opportunities, report finds. |
CRM
November 15, 2004
Coreen Bailor |
Integration Aids Channel Management Creating true ties with partners helps to optimize sales results. |
CRM
July 2014
Sarah Sluis |
4 Ways to Master Omnichannel Selling Salespeople must track the customer journey across multiple channels and be more collaborative than ever. |
CRM
July 2006
Jim Dickie |
Demystifying CRM Adoption Rates Sales, marketing, and support teams will have to consistently leverage technology if they are going to achieve the performance levels necessary to do their jobs. Ensuring that you cover these factors will take you a long way toward realizing the full promise that CRM holds. |
CRM
November 2015
Oren Smilansky |
Embrace Formal Sales Coaching For sales leaders, guidelines are not always the preferred method, but they can have a big impact on the bottom line |
PHONE+
November 24, 2009 |
Ethical Dilemmas in the Channel Josh Anderson, CEO of Telephony Partners presents ethical dilemmas that have happened in the indirect sales channel. Suppliers and partners provide their input on how to handle the dilemmas. |
CRM
December 2009
Jim Dickie |
The Integration Advantage Unifying the sales process and the CRM system is essential. |
CRM
January 2015
David Myron |
Why Effectiveness Trumps Efficiency 'Things that increase the efficiency of sales reps are not valuable today.' |
HBS Working Knowledge
June 12, 2006
Rangan & Bell |
The Promise of Channel Stewardship Companies need a new strategy for going to market, says Harvard marketing professor V. Kasturi "Kash" Rangan in his new book, Transforming Your Go-to-Market Strategy. |
CRM
May 1, 2003
Lisa Picarille |
Market Watch: SFA The biggest thing in sales force automation isn't based on new business processes or the latest hot technology, but on good old-fashioned communication -- or the lack thereof. |
PHONE+
May 22, 2009
Cara Sievers |
Q&A With One Communications' Channel Chief Michael Fair In order to facilitate more closely focused and more localized channel management, Massachusetts-based One Communications, announced plans to grow its channel management team by 50 percent this year. |
CRM
October 2014
Barton Goldenberg |
The True Price of Channel Optimization Why meeting your customers where they prefer is key to your business survival. |
CRM
November 9, 2015
Michael McMillan |
Crafting a CRM System to Mobilize Your Salesforce Your reps should use a mobile CRM platform that makes selling fast, fun, and painless. |
CRM
July 1, 2009
Christopher Musico |
Re:Tooling -- Partner Relationship Management: Rousing from a Slumber The PRM market - often seen as a quiet backwater - may be entering a revival, particularly among B2Bs. |
CRM
May 24, 2013
Ernest Lessenger |
CRM's Role in Managing Business Goals Increase sales reps' productivity by setting clear goals and letting them track their progress. |
CRM
September 2015
Jim Dickie |
Make Sure Your CRM Is Well Informed Sales reps won't adopt your software if they don't trust its data |
CRM
March 2014
Jim Dickie |
The Adoption Rate Challenge Give sales reps the right tools to drive CRM success. |
CRM
August 22, 2014
Chuck Ganapathi |
A Back-to-Basics Guide to CRM Adoption When we realize that CRM systems have been optimized for the company and not for the end users, we can change our approach to create a mutually beneficial process and outcome. |
CRM
November 2013
Paul Korzeniowski |
Mobile CRM Is Slow to Take Hold Integration hurdles slow deployments as systems largely fail to deliver significant value to users. |
CRM
September 2003
Guglielmo et al. |
The 2003 Market Leaders (Part 2) Which vendors are leading the industry? CRM magazine scrutinized CRM suite vendors and related categories to uncover the top-five leaders in each category: enterprise CRM, mid-market CRM, analytics, contact center outsourcers, and consulting firms. |
CRM
July 2003
Martin Schneider |
New & Noteworthy ACCPAC has released version 5.5 of its CRM suite... PRM ChannelWave Software announced the availability of its new Mid-Market Edition... Concerto Software has released the newest version of its outbound customer contact solution... etc. |
CRM
April 2007
Jim Dickie |
Fueling the CRM Engine Sales reps are spinning their wheels waiting for sales knowledge and relevant management tools to be integrated. |
CRM
February 8, 2013
Dustin Sapp |
Are Your Sales Proposals Working? In today's fast-paced business and technology landscape, the most important question to ask is whether your sales process is working. Here are six tips for evaluating your sales process. |
CRM
September 2012
Jim Dickie |
Using CRM to Read Digital Buyer Intent A decline in face-to-face selling calls for new solutions. |
CRM
June 2004
Jason Compton |
How to...encourage channel partners to adopt CRM Take these four steps to bring channel partners into your CRM strategy. |
CRM
September 2014
Sarah Sluis |
Could Mobile CRM Solve Field Sales' Biggest Problems? Understanding the options could help your organization determine which solution is best. |
CRM
October 2004
Jim Dickie |
What We're Not Putting Into CRM Systems As part of this study companies were asked to assess the information needs of their sales teams: What do they really need access to to sell effectively? |
PHONE+
June 22, 2009
Khali Henderson |
Global Crossing's Double Team In the first half of 2009 Global Crossing Ltd. (GLBC) recruited not one but two executives to lead its indirect sales team and revamped its partner playbook. |
PHONE+
December 22, 2009 |
What Was the Most Significant Development in the Indirect Channel in the Last Decade? Telecom executives weigh in on the most significant development in the indirect channel industry. |
HBS Working Knowledge
July 26, 2006
Sean Silverthorne |
The Strategic Way to Go to Market Too often channel strategies develop when a product is ready to go to market. But a last-minute approach leaves a lot of efficiencies and synergies by the wayside, says V. Kasturi Rangan. Enter the concept of the "channel steward." |
Salon.com
May 30, 2001
Eric Boehlert |
Tough company Clear Channel is as big as NBC or Gannett. Chances are it owns a half-dozen radio stations in your town. And it's fighting employee suits alleging everything from broken contracts to sexual harassment. |
| PHONE+ |
US Signal Selected as a PHONE+ Top 50 Channel Program US Signal is a full-service fiber-optic solutions provider, offering a wide range of carrier-class telecommunications solutions to carrier, wholesale and enterprise customers throughout the Midwest. The company was selected as a Top 50 Channel Program. |
Entrepreneur
October 2005
Kimberly L. McCall |
Closer Call Looking for a few good salespeople? There are a handful of traits that will bring your reps the most closed sales and repeat customers. |
