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CRM January 1, 2006 David Myron |
Calling the Cops on Telemarketers This is an example of a simple market research campaign becoming a botched effort, resulting in a call to the police. |
CRM March 3, 2003 David Myron |
Market Watch: Contact Center Update If your organization is pestering consumers with unwanted sales or telemarketing calls, be prepared to receive some harassing calls in turn from Uncle Sam if Federal Trade Commission (FTC) Chairman Timothy Muris gets his way. |
Inc. November 2003 Ellen Neuborne |
Telemarketing After "Do Not Call" With millions of Americans against them, are telemarketers throwing in the towel or developing new tactics? Guess. |
CRM March 14, 2013 Kelly Liyakasa |
Salesforce.com Customers Get Access to Predictive Offers KXEN puts predictive analytics in the cloud for business users. |
CRM June 7, 2013 Peter Schmitt |
Predictive Analytics in Action Implementing strategies for dramatic sales lift. |
CRM December 1, 2003 Martin Schneider |
The Next Call Center Headache A California law regarding customer security has been introduced that could cost companies a bundle. |
AskMen.com July 30, 2003 Steve Richer |
How To: Stop Telemarketers From Calling If you've had enough of receiving calls from telemarketers at the most inopportune moments, then do something about it. There are actions you can take. |
CRM February 2003 Jason Compton |
A Little Technology Goes a Long Way New tools enhance call center agent productivity. |
CRM March 5, 2015 Oren Smilansky |
Salesforce Bolsters its Marketing Cloud with Predictive Decisions Additions will allow companies to tailor more personalized marketing campaigns based on data gleaned from online user activity. |
CRM August 28, 2014 Brian Kardon |
Getting Started with Predictive Analytics Applications Is your company ready to take the plunge? |