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CIO June 13, 2011 Stephanie Overby |
No. 1 Gripe with Outsourcers: Lousy Service An outsourcing survey finds CIOs need to improve vendor management. |
IndustryWeek July 1, 2006 Patricia Panchak |
Editor's Page -- Next-Generation Outsourcing A new realism about manufacturing outsourcing takes hold. |
Global Services May 1, 2007 Imrana Khan |
More Satisfaction: Outsourcing or Offshoring? Offshoring provides more satisfaction than outsourcing, says a recent study. |
Bank Systems & Technology August 30, 2004 Cynthia Ramsaran |
Banks Beginning to See the Light Of Distant Shores Slowly but surely, financial institutions are spending more on IT outside of the United States. |
Job Journal June 1, 2008 Alesia Benedict |
Career Pros: Steering Clear of Offshore Outsourcing Jobs most likely to get shipped overseas, and how to avoid being left adrift. |
CIO September 1, 2003 |
Going There, Doing That Asked about their companies' offshore outsourcing experiences and expectations, 101 CIOs, IT executives and managers in a survey confirmed what you might expect. India was the major destination. Labor costs were the biggest area for savings. And app development was the main activity. |
Bank Systems & Technology March 10, 2004 Katherine Burger |
Off Base on Offshore? I've covered the financial technology industry long enough to remember when outsourcing used to be called third-party processing, service bureau, or facilities management. |
CIO March 15, 2004 Edited by Elana Varon |
Debate Brews Over Jobs - Washington Watch Legislation targeting offshore outsourcing and a plan by president bush to welcome more foreign labor are fanning the election-year debate over jobs--and sending a mixed message to cios who are trying to develop outsourcing plans. |
CIO August 1, 2002 Lorraine Cosgrove Ware |
Upward and Onward with Outsourcing Companies are expanding the range of IT services they outsource. Internal staff shortages and cost constraints are primary drivers of outsourcing decisions, but CIOs are finding that they can also improve quality and delivery time of IT projects with the right outsource provider. |
IndustryWeek October 1, 2007 Brad Kenney |
Second-Generation IT Outsourcing Best practices for IT outsourcing are changing as the process matures. |
CIO November 1, 2005 Stephanie Overby |
Outsourcing's Image Problem Among 1,000 Americans surveyed, 72% said outsourcing is really about corporate greed. Yet the poll's overall findings contained many contradictions. |
Reason June 2004 Adrian Moore |
Importing Affluence Democrats and Republicans are now engaged in a partisan Three Stooges slap fight over who is more outraged by offshore outsourcing. |
Bank Systems & Technology March 27, 2008 Cory Levine |
Offshore Outsourcing of IT Losing Popularity Offshore IT outsourcing has taken a sharp downturn in popularity, due to the difficulty in managing it, and lower-than-expected cost savings. |
HBS Working Knowledge December 1, 2006 Jim Heskett |
How Important Is Quality of Labor? And How Is It Achieved? By understanding labor quality, can we better confront anxieties about outsourcing and immigration? |
Insurance & Technology June 16, 2004 |
Transforming Your Business Through IT and Business Process Outsourcing Insurance is a risk management industry, and its approach to outsourcing should be consistent with its nature. Risks are to be managed, not fled from. |
Wall Street & Technology May 15, 2006 |
I Want My BPO According to a recent survey, 53.8% of participants -- slightly more than half of whom represented financial services companies -- indicated that business process outsourcing has met or exceeded their firms' expectations. |
InternetNews February 8, 2008 Judy Mottl |
Offshoring Popular? Think Again A new survey shows a majority of CIOs aren't shipping work out of the U.S. |
InternetNews January 17, 2006 Erin Joyce |
IBM Q4: Cost Cuts or Growth? With outsourcing revenues expected to slow in 2006, IBM is faced with getting pushier on revenue gains for the coming year. |
Bank Systems & Technology August 1, 2007 Nancy Feig |
Is China Going to Replace India as the Next Offshore IT Hub? According to a new report, some 200 million Chinese people are currently learning English, providing a growing pool of skilled labor that may compete with India over the next 10 years. |
Wall Street & Technology January 5, 2006 |
More to Offshore Most financial institutions are not taking full advantage of the potential cost benefits of offshore outsourcing, according to a survey of global financial services companies. |
InternetNews April 14, 2010 |
Microsoft Hires Single Firm to Manage its IT Infosys has been providing IT outsourcing almost as long as Microsoft has been around, and now it's taking over the management of many of the software giant's IT functions around the world. |
IndustryWeek July 1, 2006 |
Outsourcing's Next Steps When it's best not to chase cheap labor. |
Wall Street & Technology January 23, 2007 |
A Fresh Look at Outsourcing Contracts With the pioneers of IT and business process outsourcing operating under contracts that were enacted five to 10 years ago, the time has come for outsourcing agreements to be refreshed. |
CFO February 1, 2003 Alix Nyberg |
Will Outsourcing Still Fly? EDS's financial troubles have raised questions about outsourcing deals, but the answers are mostly upbeat. |
BusinessWeek March 22, 2004 Paul Craig Roberts |
Guest Commentary: The Harsh Truth About Outsourcing It's not a mutually beneficial trade practice -- it's outright labor arbitrage |
Wall Street & Technology February 21, 2008 Cory Levine |
Offshore Outsourcing of IT Positions Loses Popularity Offshore IT outsourcing once was considered the wave of the future. Apparently, however, the practice has taken a sharp downturn in popularity. |
The Motley Fool January 13, 2004 Tim Beyers |
Accenture's Outsourcing Bet Will the consulting firm's transition pay off? |
FAO Today Mar/Apr 2008 David I. Sheinfeld |
The Commoditization Of F&A Outsourcing With finance and accounting outsourcing providers cropping up on every street corner, the pressure is on for companies to distinguish themselves and their offerings to stay competitive. |
BusinessWeek February 23, 2004 Laura D'Andrea Tyson |
Outsourcing: Who's Safe Anymore? The U.S. federal budget deficit will limit help to displaced workers. |
ONLINE Jul/Aug 2008 Ginsburg & Noorlander |
Investigating Outsourcing and Offshoring Research For 15 years, there have been discussions on whether or not to outsource research. You would think the issue would be resolved by now, but today we have more questions than answers. |
InternetNews June 21, 2007 Clint Boulton |
The Mainframe is No Dodo Bird Thanks to their consolidation capabilities, IBM mainframes are working their way back into the public's fancy. |
Wall Street & Technology June 13, 2006 |
Spending More Can Be Satisfying Research from an outsourcing and insourcing advisory firm reveals a direct correlation between an organization's satisfaction with its outsourcing efforts and how much it invests in outsourcing management and governance. |
CRM February 2, 2004 Ginger Conlon |
The Great Outsourcing Debate The debate has its own benefit, that of providing information and opinion on both sides that could help companies decide what's right. |
Bank Systems & Technology August 1, 2007 Nancy Feig |
New Rules for Bank Outsourcing and Offshoring New deal models and business imperatives, as well as opportunities in emerging markets, are inspiring banks to reevaluate the types of outsourcing and offshoring arrangements they make. |
Bank Systems & Technology December 15, 2005 Peggy Bresnick Kendler |
Perspectives: Outsourcing Various bank executives weigh in on outsourcing issues, such as strategy, data security risks, specialized services, and emerging markets and how nearshoring fits into the outsourcing picture. |
Bank Systems & Technology June 2, 2004 Cynthia Ramsaran |
Outsourcing Obstacles Banks can save money with offshore outsourcing, but they need a plan to navigate the choppy waters. |
Wall Street & Technology March 19, 2007 Paul McDougall |
Big Surge for Bank Offshore Outsourcing, Deloitte Study Predicts Banks in the U.S. and other countries will dramatically increase the percentage of their IT budgets devoted to procuring technology services from offshore providers operating from low-wage countries, such as India and China, over the next three years. |
IndustryWeek March 1, 2008 David Blanchard |
The Biggest Challenges Facing Manufacturers -- IndustryWeek's 2008 Salary Survey Responses Offshore competition. Finding and retaining skilled labor. Rising costs. Government regulations. Sound familiar? Manufacturing managers share many of the same headaches and confront common challenges. |
The Motley Fool January 9, 2006 Rich Smith |
Outsourcing's Endgame Outsourcing will end as soon as it becomes economically illogical to continue it, and not a moment sooner. Already, wages for Indian workers ranging from call center operators to programmers to engineers are increasing at rates of 15% to 30% per annum. |
The Motley Fool April 2, 2004 Selena Maranjian |
Profiting From Outsourcing Many public companies are making money on outsourcing, and you can, too through investing. |
Bank Technology News December 2004 Holly Sraeel |
Outsourcing Gets a Closer Look. But is It Different? The strategic value of outsourcing has always been the source of some debate in banking. The question is, "Is it different than in years past?" Good question, and the answer depends on the size of institution. |
CFO June 1, 2004 Durfee & O'Sullivan |
Offshoring by the Numbers Results of our survey of 275 finance executives at a broad range of companies. |
CRM January 1, 2006 Colin Beasty |
The Bitter Taste of Offshoring Europe is setting an example of best outsourcing practices that American business might want to follow. |
Insurance & Technology June 16, 2004 Anthony O'Donnell |
Room for Improvement Insurers should be more aggressive in managing outsourcing's risks and reaping its rewards as part of an overall sourcing strategy. |
Global Services December 4, 2008 Andrew Efstathiou |
Revisiting Bank Sourcing in Troubled Times Can banks aggressively reduce cost with limited investment funds, managerial time, and limited growth prospects? |
Global Services August 14, 2008 Phil Fersht |
Dodging the Outsourcing Landmines With growing reliance on their providers to deliver, greater scrutiny by boards and their auditors, and such, driving change deep into firms, execs governing outsourcing relationships have become a lightning rod for criticism. |
CIO November 15, 2005 Stephanie Overby |
Book Review: A Source for Sourcing A guide to IT outsourcing success, whether you outsource a little, a lot or not at all. |
CIO June 15, 2004 Richard Pastore |
My Lunch with the Elephant At CIO luncheons, somehow the conversation always comes around to that awkward topic: outsourcing. |
Global Services July 11, 2008 Mukherji & Singh |
The Next Wave of Outsourcing: Remote Infrastructure Management The rapid evolution in remote server-management technologies and IT architectures, changes in customer behaviors and demand patterns, and developments in the provider and offshore supply environment is propelling the industry toward accelerated adoption of RIM |
CIO January 1, 2002 Tom Field |
How to Adapt Your Offshore Strategy to an Insecure World Today, amidst economic recession and terrorist warfare, there is heightened anxiety about the notion of handing off critical IT projects to vendors in such remote locales as India, Pakistan and the Philippines. Here are some tips from offshore outsourcing veterans. |